Keene Chrysler Jeep Dodge - Service Center

Friday night, 4:30 PM, on our way home to Virginia, lost serpantine belt to my jeep. Towed to Keene Jeep to see if they could repair on Saturday. Service tech volunteered to stay late Friday night to fix serpantine belt to my jeep. Towed to Keene Jeep to see if they could repair on Saturday. Service tech volunteered to stay late Friday night to fix belt and electric fan it took out. Done in one hour and very professionally. Not your everyday dealership. Head and shoulders above what I have seen in other dealership. Professional in all aspects and happy to take care of thier customers. This place is the place to go in this area. I wish we had a dealership like this in Hampton Roads Virginia. I can not thank Jeremy and his service crew enough for what they provided on that Friday night. Thanks to everyone at Keene Chrysler-Dodge-Jeep. More

I have purchased 3 PT Cruisers fronm Keene Chrysler and have completely satisfied. The salesman, Steve Robinson, could not have been more friendly or professional. When I bring the car in for servicing, have completely satisfied. The salesman, Steve Robinson, could not have been more friendly or professional. When I bring the car in for servicing, the greeting is cordial and all the employees in the service department are most helpful. They explain any issues or problems I might have and they also inform me of any special promotions which are available. Since my current PT Cruiser is a 2010, and the last year it will be made, I hope that the Chryser corporation will make something comparable should I need a new vehicle in the coming years. I can't imagine going to another dealership. Thank you Keene Chrysler! Nancy Peterborough, NH More

We were broke down in keene n.h. and received prompt service for our repairs.We were given a fair price on repair,and very friendly service.It would seem like this dealership would be a great one to tak service for our repairs.We were given a fair price on repair,and very friendly service.It would seem like this dealership would be a great one to take our bussines to.All aspects of repairs were explained to us before any work was performed. More

I would highly recommend this service dept. AND service is a BIG part of purchasing your vehicle! I did not get exceptional service because I purchased my vehicle there because I did not. I just happened t is a BIG part of purchasing your vehicle! I did not get exceptional service because I purchased my vehicle there because I did not. I just happened to be out of town when I made a purchase, but they have treated me with personalized service along the way. My husband JUST returned from a year long tour in Afghanistan --- I can say along the way I utilized the services offered here several times. Every time whether it was for tires, A/C issue, oil change, etc. --- they ONLY did what was necessary and offered info for something that would need upcoming attention to give me time to plan,they went out of their way to sign me up after all paperwork was completed for free oil changes and a discount and reran everything to save me 9.00 on one service towards the next. REALLY who does that!! I could've walked out not knowing about either. The MOST IMPORTANT service they offered was the day I was ready to leave Keene to pick my husband up in Burlington on DEC 14th 2010-- I locked my keys in my vehicle while it was running-NO clue where my spare was and was SO in the Homecoming mode I could not think straight anyway! I frantically called them and they gave me their protocol for cutting a key to unlock the door. It included the VIN, bringing down the info, waiting for them to cut the key. To make a long story short, right in the middle of being busy, they had this upset wife on the phone worried she would be late picking up her husband she had not seen in a year--they dropped what they were doing and coordinated someone to take vehicle info and VIN, someone started cutting the key, address was input and map was printed as they set up the delivery with one of their drivers, I was called back and reassured a driver was on his way!!! I looked out my window and the courtesy driver was there -- ALL HONESTLY within 1/2 hr! I have no idea how they did that in that time frame!!! So in addition to the superior service and personalized attention, information they provide and honest and dependable quotes while my husband was gone---- I want to -- let me change that to WE want to thank Mark and staff for being there for the past 15 mths and Truly going out of your way with quality work and a service dept that cares!! Thank you Stan and Andrea More

I really appreciate the friendliness of all the staff.Whenever I have a problem they are right there to fix it and pretty quick.I never have to wait long and always get in at a time I wanted. They staff.Whenever I have a problem they are right there to fix it and pretty quick.I never have to wait long and always get in at a time I wanted. They are wonderful!I have heard other people complain about waiting so long for their vehicles at other dealerships and I say I never wait that long. I love it. More

I felt that I was important. I also felt that my jeep was in good hands for the repair. Mark is an exceptional service personal. They have snacks in the waiting room if a customer needs a snack. They a was in good hands for the repair. Mark is an exceptional service personal. They have snacks in the waiting room if a customer needs a snack. They are good. They keep you inform when the mechanic finds something. More