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Keffer Chrysler Jeep Dodge Ram - Service Center

Charlotte, NC

3.3
84 Reviews

84 Reviews of Keffer Chrysler Jeep Dodge Ram - Service Center

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March 18, 2023

Seida was so nice and so helpful ! I was in a rush that morning , and it was a great relief to find coffee and snacks. The waiting room was clean and comfortable. More

by Mskinner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seida
March 16, 2023

Pleasant experience, work completed as estimated. Good wifi connection allowed me to work from the waiting lounge while the service was being completed. More

by jbaughman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bruce
March 14, 2023

Dropped my truck off to get the back glass replaced. They got it done it one day and the whole process was seamless. More

by rentfrow88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donny in service
March 14, 2023

Easy scheduling with service writer. Visit was very efficient, in and out quickly. Waiting room pleasant. More

by JenTurns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
March 10, 2023

Excellent service. Very timely (appointment started on time and there was very little wait time)and great customer service. More

by tpettiway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seida
March 01, 2023

Keffer technician Robert Bruce was very helpful in working with my warranty company to get the best deductible and also fixing a minor issue with my car that was not the reason for my visit to this de More

by gary9109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bruce
March 01, 2023

The on-site service team is excellent. The remote call center for servicing leaves a lot to be desired. More

by KAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only worked with service team
March 01, 2023

Robert Bruce took excellent care of my Challenger, work was done in a timely manner and he went above my expectations pertaining to the service of my vehicle. More

by gary9109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bruce
February 27, 2023

Good Service, great service Rep. . nice cars to look at while mine was being serviced More

by MrsKWall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bruce
February 16, 2023

I bought my 2015 Grand Cherokee Overland 3yrs ago and you guys have done All of the Service Work on it its been and Great Ride.Keep up the good Work MICHAEL BROWN More

by Mbrown2448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew in the Service Dept. Great Job Give Him A Raise ......
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