"Worst car dealership in Charlotte"
Your garbage service will be spread through Social Media like a bonfire!!! I spent $4233.33 in 4 days!!! I'm going to let every social media network know about your vile, shady service. First and foremost, I came in because my cylinders were misfiring. I have fixed cars all my life with my dad and this was a test for you and you failed miserably. After 4 hours of sitting in your waiting area, I was informed that my car needed $6,100 worth of service. I was informed that my head gasket and oil pan gasket were leaking bad, yet there is not even a drop of oil on my driveway, Gotcha!!!! Next, i was informed that my control arms bars needed replacing up front. Gotcha again idiots!! They were placed in 2018. Upon paying $2,702.37, I arrived home only to start the car the next day and when I turned,my steering made a noise. I was informed by Robert Bruce that my rack and opinion was "leaking" and needed to be replaced. After paying $1,530.96, I picked up the car and drove home. When I started the car to get milk for the kids, I turned left and heard the same noise. Of course the idiots in your shop stated that then rack and pinion were leaking. NO LEAKS ON MY DRIVEWAY MORONS!!! You basically xxxx people of their money and I will continue to do many reviews of your horrible service on every platform imaginable, Seriously, how do you people live with yourselves?!!
Employees Worked With
"I had the most amazing experience at this dealership. The..."
I had the most amazing experience at this dealership. The sales person Richie Carter was very patient in spite of my indecisiveness. He is a sales person who educated his customers and empowers you with knowledge. I would refer anyone to Keffer and encourage you to ask for Richie. He is far from the typical sales man. He has gained a lifetime customer.
Employees Worked With
"General Washington is the man!! I was very satisfied with..."
- Juanita Murphy
General Washington is the man!! I was very satisfied with the dealership service as well as the salesman.. You wanna a great salesman check out General Washington