
Keffer Kia
Mooresville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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used Kia Sorento Miles and the sales team are wonderful! Great job! Shawn was wonderful to step in until Miles was available. Would recommend to anyone and already Miles and the sales team are wonderful! Great job! Shawn was wonderful to step in until Miles was available. Would recommend to anyone and already have! Had a concern with the Finance Manager - did not introduce himself and seemed "distant". On our second meeting he was great - maybe he was just having a bad day on the first meeting.? And I hesitate to comment on this - the sales manager came over to explain more fully the details of our sale. He made a remark, and I know he truly meant well and spoke from his heart. He said something to the effect that he "really works hard to take care of a woman when she comes in alone". He said it 2-3 times, and I think his meaning was sincere. However, for me, it came across as condescending and her is why: in my career I have been a CEO, owned my own company and am now the Founder and CEO of a non-profit. This is not my first time buying a car by myself. I am extremely independent. While I am okay with his remarks, others may not be? So this is not really a complaint as much as a heads up. I have already recommended your dealership to two other people. Keep up the good work! More
Sales We where very impressed with Tonya Conner. She was honest and very friendly. :) Tonya helped us to pick what fit our budget and was the best vaule! We We where very impressed with Tonya Conner. She was honest and very friendly. :) Tonya helped us to pick what fit our budget and was the best vaule! We recommend her to anyone! More
this place is a great place to buy a car they were very helpful and friendly and answered all of our questions we will go back any time helpful and friendly and answered all of our questions we will go back any time More
Had a wonderful experience with a great group of people. Shannon and Greg made the entire transaction very enjoyable. I will definitely recommend this dealership to others as they really put together an aw Shannon and Greg made the entire transaction very enjoyable. I will definitely recommend this dealership to others as they really put together an awesome deal. More
perfect Tonya Conner at Keffer kia gave us the best buying expeirence. Having looked at several other dealers and getting poor service we were blown away with Tonya Conner at Keffer kia gave us the best buying expeirence. Having looked at several other dealers and getting poor service we were blown away with keffer kia. Tonya brought the car to us to look at and had all the paper work ready when we came into sign. We are over joyed with our beautiful new car and would recomend anyone to buy their next car at Keffer kia. More
Tonya went above and beyond for me. She worked tirelessly to put me in the vehicle of my choice. She was extremely friendly and honest with all my possibilities. I would recommend her to anyone wishing to bu to put me in the vehicle of my choice. She was extremely friendly and honest with all my possibilities. I would recommend her to anyone wishing to buy from this dealership. I can't tell you how easy she made this experience for me and how much I appreciate working with her! More
Megan H. treated me with the greatest level of respect. The dealership truly made the car buying experience wonderful. This was my second purchase from Keffer Kia and I am sure it will not be my last! The dealership truly made the car buying experience wonderful. This was my second purchase from Keffer Kia and I am sure it will not be my last! More
I received many calls, text, and emails from John up until I purchased. After I purchased my 2010 Maxima I've had nothing but issues. The service engine light came on same day I purchased. Since I drove until I purchased. After I purchased my 2010 Maxima I've had nothing but issues. The service engine light came on same day I purchased. Since I drove 2 hrs to Keffer and it was not convient to take it back there I took it to my local Nissan for diagnostic. I find out the car has excessive rust from bring northern vehicle, needs alignment, brake fluid, and cam shaft. These are all things that should have been taken care of Keffer. Had I know about the excessive rust I would not have purchased. John told me the vehicle would be getting gas and detailed while I was in finance finalizing paperwork. He failed to get me any gas and the car was not detailed at all. That was the beginning of the poor customer service I received. When I texted john the next day about the car problems he tells me well you know you have a 3 month warranty with Keffer. When I called the dealership to see what it covered it was told only the engine/transmission. How convient? I complained to the general manager Dwayne Smith and he acted so nonchalant. He was not empathetic at all and did not offer to reimburse for gas or pay for any of the maintenance that needed to be performed. I've only had the car 3 weeks and it's been back and forth to the shop since. There's numerous parts that are being replaced through nissan warranty that I'm sure Keffer was well aware of when they sold me the car. My dream car has turned into a nightmare. I haven't been able to enjoy my new car or even made the first payment but I'm having all these issues. Buyer beware and don't waste your time or money More
Everyone was extremely professional. It all started with the receptionist (Von) I believe. We have multiple credit issues but were in need of a new vehicle. AM started the process, Ryan was the most hel the receptionist (Von) I believe. We have multiple credit issues but were in need of a new vehicle. AM started the process, Ryan was the most helpful sales person! He took extra time with us in deciding the best vehicle for us. Ryan cares about his customers and their individual needs. We basically started this all over the phone and email. Explaining some of our desires for purchasing a Kia Soul. After a few discussions, Ryan suggested a Forte. My husband and I fell in love with it. Greg was knowledgeable, professional and kind. We felt like he cared. We were treated with respect and honor through the entire process!! More