Keith Pierson Toyota

I want whoever it is to know that this experience of mine with Keith Pierson Toyota is the best I've ever experienced as a new or used car buyer. Ms.Herbert (sales rep.)is the best person i've ever dealt wit with Keith Pierson Toyota is the best I've ever experienced as a new or used car buyer. Ms.Herbert (sales rep.)is the best person i've ever dealt with during this experience.She was terrific from the beginning, all the way to the end. She takes her time explaining everything there is to know about your interested product, and allows you time to ask any questions if you do not fully understand. She is very diligent in her work and very knowledgeable in the work source.When I first came in, she made me feel comfortable right from the beginning.I was explaining to her what i was looking to buy, and before I could finish, she took and showed me the truck that I had been dreaming about.I'm talking from the right color to the perfect size.Jackie Herbert is a great asset to Keith Pierson Toyota, and as long she is around,they will always get my business. We need more people like her in the sales business. More

I would recommend this dealership to anyone. Both myself and another person where in the market for a new car we went to several dealerships and above all this on had great service, price and helpful sales and another person where in the market for a new car we went to several dealerships and above all this on had great service, price and helpful sales people. We had no intensions of leaving with a car that day is was very late and we had stated we are just going to look. Needless to say we both walked out with a new car and the same sales person Jason Key was able to help the both of us. Jason and the finance people stayed till 11:45pm and made sure everything was complete before we both left. They offer us food and drinks and never made us feel like we should come back the next day to complete the transaction. The sales rep followed up with a phone call a week later to make sure everything was still fine. We both received a great price and excellent service. This was the most pleasant car purchase experience I had. Also the showroom floor was very clean and everyone was professional. More

I Just want you to know that i'm enjoying my 2002 Toyota I Just want you to know that i'm enjoying my 2002 Toyota Camry that i bought from you in 2002. I'm also enjoying my 2008 Toyota Tacoma that i bought I Just want you to know that i'm enjoying my 2002 Toyota Camry that i bought from you in 2002. I'm also enjoying my 2008 Toyota Tacoma that i bought from you in December of 2008. I want to recommend Miss Jackie Herbert for such a good job working with me on my new truck. She was very helpful with my questions that i had, made me fill very comfortable with the decisions that i made. She was very professional and friendly. She is a very classy, pretty lady with a great smile. I very much liked working with her. I do want to thank you for the Kieth Pearson t-shirt for advertising on the warm days. You can send me another T-shirt at any time. Your customer Sam Lessman; More

Everyone I worked with at Keith Pierson Toyota were far more than just dedicated to serving the customer, more like DETERMINED. My salesman, Darryl Carter and the rest of the team (financial and customer s more than just dedicated to serving the customer, more like DETERMINED. My salesman, Darryl Carter and the rest of the team (financial and customer service, forgive me, I have forgotten their names) went above and beyond to make my MAJOR purchase a comfortable experience. Including bringing myself and my son some bottled water and offering to standby if CPR was required (I had not bought a car since the purchase of my then brand new 1997 Geo Prizm almost 12 years ago. I was excited, thrilled and scared to death all at once ... lol). After the deal was finalized, all I's dotted and T's crossed, it was far after their 9pm closing time. Being as how I had driven myself to the dealership and just bought a new 2009 Corolla LE, we had the issue of getting both my cars home. So Darryl drove his truck, a CSR Rep. drove my car, both following me in my new Corolla to my driveway. THIS was definitely what I would call excellent Customer Service !! I do hope that my future dealings with their service department are as smooth and virtually painless, especially since I bought all the warranty packages. Trust me, I WILL let you know. More

We bought a used vehicle from Kieth Pierson and we were disappointed with the entire experience. They will not let you take the vehicle off of the lot to have a mechanic check it out because they have a " disappointed with the entire experience. They will not let you take the vehicle off of the lot to have a mechanic check it out because they have a "top notch" mechanical staff that checks out every car and if you dont trust Kieth Piersons name then dont buy a car here. Needless to say, we took his word that the car had been checked out and it cost us a total break job and a power steering pump. Either would have been diagnosed with one mechanics checkup prior to buying it. When I contacted the used car manager he told me he would fix it at their cost, great right,WRONG.. his special price was $50 higher than normal pricing at three other Honda dealers. They will not stand behind their vehicles. Do not buy one unless they let you have it checked out. More

I bought a toyota tundra made the deal on my terms. with a payment I liked and intrest rate I liked. I was told it was approved by bank because I live over an hour away and my wife was due to have our child a payment I liked and intrest rate I liked. I was told it was approved by bank because I live over an hour away and my wife was due to have our child any time recived a call later on in the week saying the bank rejected it on my terms but another bank approved it the same term. they would not work with me in any way with paper work had to take off work and drive an hour there or they would charge me $250 to come to me with paper work. After arriving there they lied about the terms the payment went up 100 a month and intrest rate went up 1.5 percent. They would not give me time to get my bank to finance it (whom I just bought a car through with a price of 25000 and rate of 4.99% better then the dealer) I had to do their deal or they were keeping the truck keep in mind I had to drive there because my wife is 10 months pregnet and can not drive so now I was stuck here an hour from home with my other vehicle at home du to their lie. I also put money down and they said ther are keeping it because I did not fill the truck back up and I put over 100 miles on the truck now they have $1000 of my money and I have to get an attorney to get it back. I have fought with this dealership time and time again and cannot get my money I would not wish my worst enemy go to this place do not use KEITH PEIRSON TOYOTA SCAM ALERT ccheck NADA some vehicles are 5000 over kelly watch out people More

This is the second new car I have bought from Keith Peirson, my salesman (Donald) has gained my trust, he doesn't forget I'm a customer after I purchase my car, he always comes over to the servise cent Peirson, my salesman (Donald) has gained my trust, he doesn't forget I'm a customer after I purchase my car, he always comes over to the servise center to check on me and make sure I am still a satisfied customer. More

When we entered the showroom, we were welcomed and assisted immediately. Jason Keye sat down with us and found out what I was looking for. The first and only car he pulled around was the one I liked assisted immediately. Jason Keye sat down with us and found out what I was looking for. The first and only car he pulled around was the one I liked and wanted. Jason was very professional and answered all my questions. This is the first new car I have ever purchased and Jason made the experience very relaxing and easy. More

We had been checking out the Prius for a few months and decided to have a look at one. As it happened they had a 2005 in stock with only 19,000+ miles on it. We had not really expected to buy a car at that decided to have a look at one. As it happened they had a 2005 in stock with only 19,000+ miles on it. We had not really expected to buy a car at that time. But since this one was available with lots of bonus features we decided to go for it. I like to finance my vehicles through the Vystar credit union and the dealer was able to handle that as well. So we drove away on the same day with exactly the vehicle we had been talking about buying. So hats off to Kieth Pierson and his compentent staff. We have had our vehicles serviced here as lonf as we have owned them and have seldom been disappointed. More

I've been a customer at Keith Pierson's for 3 years and have nothing but praise for them. I live in Jacksonville Beach and I drive all the way to Orange Park for their service - they do it right. Now that have nothing but praise for them. I live in Jacksonville Beach and I drive all the way to Orange Park for their service - they do it right. Now that the purchase is complete, service is the most important factor I considered and the lifetime guaranty. More