
Keller Bros Ford - Lebanon
Lebanon, PA
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This is a superb dealership. I've made numerous purchases here. This is where you want to buy your next Ford. JJ was very attentive and made things go smoothly. Love this dealers I've made numerous purchases here. This is where you want to buy your next Ford. JJ was very attentive and made things go smoothly. Love this dealership! More
Overall excellent service and experience. Advised service representative of issue the vehicle was exhibiting. After initial technician trouble shooting, the Service Representative called wi Advised service representative of issue the vehicle was exhibiting. After initial technician trouble shooting, the Service Representative called with status and asked if vehicle could be retained overnight to check status the next day, since issues could not be duplicated. The next day, the Service Representative called and advised results of further diagnostics, which indicated a failing latch and that a replacement part had been ordered. Upon arrive of replacement part, the vehicle was repaired. Service Representative advised of the completed repair and vehicle was ready for pick up. Keller Brothers Ford is highly recommended. More
I've only had to deal with the service department but in recent months, I've had two major issues with my Lincoln MKz. All other dealerships were scheduling appointments weeks out. When I called Keller Bros recent months, I've had two major issues with my Lincoln MKz. All other dealerships were scheduling appointments weeks out. When I called Keller Bros on both occasions I was able to drop off the next day for service. The service department staff are friendly, knowledgeable and always go the extra mile to ensure my satisfaction with their service. Next time I need to upgrade, I'm going to Keller Bros. More
When I needed to purchase a new vehicle in a short amount of time I reached out to JJ Suk at Keller Bros because of a positive experience I'd had with him 5 years earlier. Once again JJ rose to the task of f of time I reached out to JJ Suk at Keller Bros because of a positive experience I'd had with him 5 years earlier. Once again JJ rose to the task of finding me a perfect Ford Escape. He made the process quick, stress-free and without any hard-sell. I can highly recommend Keller Bros as an honest, accommodating dealership and I can absolutely recommend JJ Suk as a salesman who will put your needs first. More
JJ Suk was very patient and helpful throughout this process. As I waited for my Maverick, I would call him from time to time and he was responsive and helpful. process. As I waited for my Maverick, I would call him from time to time and he was responsive and helpful. More
We purchased a 2020 Ford Explorer, and JJ Suk did an outstanding job of helping us navigate the process while taking into account our individual situation. Even post sale he took care to ensure that we outstanding job of helping us navigate the process while taking into account our individual situation. Even post sale he took care to ensure that we were happy with our purchase and even helped us with initial configurations to ensure we were able to use the vehicle's features to the full extent. We can not recommend them enough! More