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Keller Bros Ford - Lebanon
Lebanon, PA
338 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 338 reviews
August 20, 2019
Attention to detail. During a recent oil change, I mentioned to my mechanic that the key fob was not working . During a safety inspection, he noticed an issue with the lu During a recent oil change, I mentioned to my mechanic that the key fob was not working . During a safety inspection, he noticed an issue with the lug nuts. He fixed both the key fob and the lug nuts. More
by Mammy
Employees Worked With
Rick
August 17, 2019
Very friendly and low pressure salespeople I believe I got a very good deal on a 2016 Ford Edge. This is the first car I bought at this location, I bought two other cars at the Lititz dealersh I believe I got a very good deal on a 2016 Ford Edge. This is the first car I bought at this location, I bought two other cars at the Lititz dealership. I have had my cars serviced hear and I am very impressed with the service department. The entire staff of this dealership seems to be willing to go the extra yard to satisfy the customer. More
by satisfied1
Employees Worked With
Danielle, Eric, Matt
August 16, 2019
Great customer service If your shopping for a vehicle Keller Bros is the place to do it. JJ and everyone there is very helpful and patient and there's no pressure. Questions If your shopping for a vehicle Keller Bros is the place to do it. JJ and everyone there is very helpful and patient and there's no pressure. Questions are answered with patience, and trust me, I had a lot of them! JJ is an awesome young man and salesman. This is my 3rd vehicle purchased from him and have been more than pleased with all of them. I don't remember everyone's names that I worked with but everyone from the service dept. to the front door were polite and a pleasure to talk to. More
by Linda49
Employees Worked With
JJ
July 22, 2019
Great Experience My wife and I saw a Jeep on Keller's website that we were interested in. The sales manager (Danielle) was quick to get back to me with additional inf My wife and I saw a Jeep on Keller's website that we were interested in. The sales manager (Danielle) was quick to get back to me with additional information on the Jeep and was courteous in holding the car for us once we started our drive (about an hour away). It was 90 degrees out and the Jeep was brought inside for us to take a look. A nice touch. JJ, our salesman, was courteous and knowledgeable. There was no pressure to make a deal. The facility is great and all the staff was very friendly. Everything you hope for when searching for a car. More
by jshrimp25
Employees Worked With
Danielle and JJ
July 10, 2019
Ford Expedition JJ is one of the best salesman around. Always a pleasure to work with you and look for to many more. Keller Brothers is number 1! Always excellent c JJ is one of the best salesman around. Always a pleasure to work with you and look for to many more. Keller Brothers is number 1! Always excellent customer service. More
by K&A
Employees Worked With
JJ Suk
June 27, 2019
easy and polite to work with Keller Bros has always treated me fair and honest. They are top notch in quality and service. They go the extra mile with communication and follow up Keller Bros has always treated me fair and honest. They are top notch in quality and service. They go the extra mile with communication and follow up after the sale. I am a business owner and they accommodate my schedule and I always give them the final opportunity at a sale. They value my relationship with them. More
by GV
Employees Worked With
JJ Suk
June 26, 2019
2019 Ranger Great experience dealing with the Keller Bros. staff from salesman JJ,mangers Mike and Jeremy, and the rest of the friendly staff at Keller Bros. Woul Great experience dealing with the Keller Bros. staff from salesman JJ,mangers Mike and Jeremy, and the rest of the friendly staff at Keller Bros. Would buy from them again. More
by CM60
Employees Worked With
JJ, Mike,Jeremy
June 20, 2019
2011 GMC Yukon XL JJ Suk was a good sales person. Personable, honest. no pressure. Car was well appointed and they had it ready in record time, including an extra set JJ Suk was a good sales person. Personable, honest. no pressure. Car was well appointed and they had it ready in record time, including an extra set of programmable remotes. More
by jant 123
Employees Worked With
JJ Suk
May 30, 2019
Great customer service Sales people were great. Courteous. Answered all my questions. Very helpful with the buying process. Quality used vehicle. Hopefully will last me many Sales people were great. Courteous. Answered all my questions. Very helpful with the buying process. Quality used vehicle. Hopefully will last me many years. Thanks. More
by 13eco
Employees Worked With
JJ Suk
April 18, 2019
Great used carexperience Just bought a 2015 Flex. I called in the morning, talked to Eric, put a deposit down and scheduled a test drive later in the evening. Eric was very Just bought a 2015 Flex. I called in the morning, talked to Eric, put a deposit down and scheduled a test drive later in the evening. Eric was very clear that he would not be there, but emailed and called me back to let me know who would be handling my transaction, which was Curtis Fischer. Drove from York to Scheafferstown after work, got there late, and Curtis was waiting for me. The car was pulled around, detailed and ready to go. The dealership happened to be busy that night and Curtis and Matt the finance guy both stayed an hour late to get the deal done. Fantastic service all the way around. I would recommend to anybody. Oh, and I had been shopping for a Flex for months - their price was extremely competitive. More
by matmoore
Employees Worked With
Eric Rothermel, Curtis Fischer
