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Kelley Auto Mall
Decatur, IN
401 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 401 reviews
April 15, 2026
Part kept getting lost. Ordered 2 times. What was to be a 2 day job took 2 weeks. Was given a loaner. Dealership had alot of phone and computer issues. Ordered 2 times. What was to be a 2 day job took 2 weeks. Was given a loaner. Dealership had alot of phone and computer issues. More
by mldebolt
Verified Customer
April 13, 2026
Everything was great! ! We enjoyed the experience with everyone who worked with us. Would tell anyone to go to Kelley Auto Dealership. ! We enjoyed the experience with everyone who worked with us. Would tell anyone to go to Kelley Auto Dealership. More
by DSSPIEGEL3
Employees Worked With
Luke Crandall
April 04, 2026
I was pleasantly surprised to have had such a smooth, quicker than expected experience when purchasing a vehicle. Staff was attentive and friendly. quicker than expected experience when purchasing a vehicle. Staff was attentive and friendly. More
by CHADHAINES4126
April 04, 2026
THE DEALERSHIP IS NICE BUT I WOULD LIKE I BETTER IF YOU DID NOT SWITCH PEPOLE AROUND ALL TIME.I LIKE TO TALK TO THE SAME PERSON WHEN I GO IN THERE NOT SOMEONE DIFFERANT EVER TIME. DID NOT SWITCH PEPOLE AROUND ALL TIME.I LIKE TO TALK TO THE SAME PERSON WHEN I GO IN THERE NOT SOMEONE DIFFERANT EVER TIME. More
by MARK250
March 30, 2026
Had our car for 2 weeks, have it back now, but still waiting on the part! The alignment that be we paid for, is not any better. Also, did not do the routine service that we asked for. waiting on the part! The alignment that be we paid for, is not any better. Also, did not do the routine service that we asked for. More
by EMIL.MEYER
Employees Worked With
Service people are pleasant and polite, but they are not getting the job done.
