Kelley Auto Mall

Great experience with purchase of vehicle. Felt that cared about what type of vehicle they were selling me. Felt that cared about what type of vehicle they were selling me. More

Good Wish the system would pickup a customers free oil changes and tire rotation they purchased when buying the vehicle changes and tire rotation they purchased when buying the vehicle More

I bought a vehicle using USAA financing. When I called to make sure the vehicle was still available was told yes. While on my way I got a phone call that the vehicle had a flat so I couldn't When I called to make sure the vehicle was still available was told yes. While on my way I got a phone call that the vehicle had a flat so I couldn't test drive it that it might be fixed by the next day. After back and forth they were able to fix the tire for me to test drive it. I decided to buy it. Kept being asked about when they would get the check even after telling them it's an electronic funds transfer. Sent the funding form to finance. A week later called USAA to find out why the funds weren't released to find out the dealership never put in the account or routing number to send the funds. Also, the car was supposed to get me tires and an alignment. I brought the car on the 30th Tires were to be in on the 2nd. Installed onthe 6th. The tires didn't end up coming in until the 12th. Had to beg to get them installed the 13th due to work and an or of state trip. Had to call and text repeatedly to find out when the car would be done. Asked them to lock the keys in the car as we were picking it up when the dealership was closed. The keys were NOT left in which resulted in ANOTHER hour wasted to go pick up the keys. More

Jason was courteous, knowledgeable and friendly. . He explained the problem and what the solution would be. . He explained the problem and what the solution would be. More

I had a wonderful experience, everyone was kind and courteous and made it a happy occasion. courteous and made it a happy occasion. More

Everyone is very friendly and helpful. They cared about the maintenance of my car, explained why I should have continued maintenance of my car and why and what in words I could understand They cared about the maintenance of my car, explained why I should have continued maintenance of my car and why and what in words I could understand More

I am very happy with service, parts and attitude The customer is king at Kelley Auto Mall customer is king at Kelley Auto Mall More

Recently I bought a RAM cargo van from this dealership. . the staffs were really super cool and the Manager was clarifying everything with patiently.. Luke Gerber the sales man he was so nice and helping me . the staffs were really super cool and the Manager was clarifying everything with patiently.. Luke Gerber the sales man he was so nice and helping me to find the right prize for my vehicle.. overall this place gives us a good experience for buying a new vehicle .. More

Ok but could of filled the gas tank for us it was right above empty above empty More

Made the car purchase easy, hassle free and no pressure. Very friendly and they communicate well. Very friendly and they communicate well. More