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Kelley Auto Mall

Decatur, IN

4.8
273 Reviews
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1313 S 13th St

Decatur, IN

46733

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Showing 273 reviews

July 11, 2025

Everyone was very friendly and knowledgeable. Made us feel very comfortable . Also a good variety of cars to look at More

by Suenjamie2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Sordelet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremey Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landan Wehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

Pete was very awesome to work with on scheduling the repair on my 2021 Chevy 1500. He was very professional and clear communication between the drop off and pick up after the truck was fixed. More

by Bob Simon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete
July 09, 2025

Although Decatur took care of me, the person I talked to made my appt for Ft Wayne instead of Decatur where I called and live. Imagine there surprise when I dropped off my Blazer for work. Must have a bette More

by BCOCHRAN_1962
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service dept
July 04, 2025

Staff was friendly but the whole experience was very unorganized and seemed unsure of process. More

by CMALEY2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hailey Tonkin
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

They we're very professional and courteous their job work is outstanding you can't even tell that I wrecked the car it was almost like they replace it with brand new cars is so good I would recommend this to More

by ladysunshine105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Excellent service again for all my automotive needs. Will always return for their attention to detail and in understanding my needs. More

by Tom Rash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2025

The Kelley Auto Mall Decatur location is always so very helpful! The staff is friendly and I always get great service! More

by HOUSERM68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan West
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2025

Didn't help with problems. breaks wearing out before there time. 40000 miles had too replace both back breaks and rotors. More

by 1nitroman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Montgomery
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Qi k easy transaction, paperwork quickly done and everything was in order, would buy agaiy More

by hockey_dad1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Sordelet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan West
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

We had a great experience with Cade at Kelley Automotive in Decatur in finding and purchasing a truck. More

by Weybrightlisa2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Sordelet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cade Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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