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Kelley Auto Mall
Decatur, IN
251 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 251 reviews
April 30, 2025
Landon was professional and easy to work with. He helped me days after the sale when I forgot how to use some of the new features. He helped me days after the sale when I forgot how to use some of the new features. More
by Einarhagen1
Employees Worked With
April 30, 2025
I had a good experience with the salesman (Mr Fitzgerald) he was able to listen to my wants and shared a vehicle that was within the ballpark of my wants in cost and equipment. he was able to listen to my wants and shared a vehicle that was within the ballpark of my wants in cost and equipment. More
by jwbecker58
April 22, 2025
This has had our jeep gladiator for almost a month on a transmission problem and we feel like they are doing this to have our warranty to run out and you can read our other review to see how they have been transmission problem and we feel like they are doing this to have our warranty to run out and you can read our other review to see how they have been screwing us over on the soft top and transmission and then was told they will be charging us 200 but will drop it if I will take down my reviews and I'm not because Kelley chevrolet hasn't made anything right and people shouldn't treat customers or anyone like this and if I could go back i would and never bought from them because if you say or promise something then do it don't lie about it so I will always tell people to never buy any vehicle from this place More
by bigpapa2824
April 19, 2025
Solid customer service and professionalism. This is the second vehicle we purchased from Kelly. Thumbs up This is the second vehicle we purchased from Kelly. Thumbs up More
by Kim.robinette32
April 18, 2025
Luke Gerber, my salesman, is the most helpful and understanding salesman i have ever come across! i would buy from him again and again! understanding salesman i have ever come across! i would buy from him again and again! More
by lukegerbz
April 15, 2025
Did really good helping with getting my daughter out of her lease on her Ford Edge her lease on her Ford Edge More
by Skillet63
April 08, 2025
Landan did a great job. He gave a nice tour of the vehicle. Thanks Landan He gave a nice tour of the vehicle. Thanks Landan More
by Mssenk
April 08, 2025
Bought a 2020 Jeep Gladiator that has a Kelley warranty on it and had it less than 2 weeks and transmission went out. Dropped it off Thursday morning and now it's Tuesday afternoon and was told they were w on it and had it less than 2 weeks and transmission went out. Dropped it off Thursday morning and now it's Tuesday afternoon and was told they were working on the paperwork and haven't even started working on the jeep yet. This isn't what you call great or even good service period. More
by bigpapa2824
March 26, 2025
Very friendly sales consultant and very friendly sales manager to did not rush us into buying the van manager to did not rush us into buying the van More
by Chicago Bears 1985
Employees Worked With
