Kelley Auto Mall

They sale cars fast to you and not always sure what your getting for sure. Not sure what there giving you is wrote on the buyers paper work. All sounds good but not on file it's worthless. My sakes man don' getting for sure. Not sure what there giving you is wrote on the buyers paper work. All sounds good but not on file it's worthless. My sakes man don't work there anymore. Hard to give a review. More

Took months to identify and fix my vehicle. There was poor communication from the shop regarding the progress. I had to call repeatedly and stop in in person to get updates. I believe the pr There was poor communication from the shop regarding the progress. I had to call repeatedly and stop in in person to get updates. I believe the problem should have been known by GM when these vehicles sat during COVID. More

Asked for filter and fluid change. .. only did a fluid flush Four more words One more word .. only did a fluid flush Four more words One more word More

They were to pick up our vehicle between 9:30-10:30 AM. I finally called them early afternoon if I remember the time right, to remind them that they were to pick up our vehicle earlier that morning. They a I finally called them early afternoon if I remember the time right, to remind them that they were to pick up our vehicle earlier that morning. They apologized that they did not pick it up at that time. Not too many minutes after hanging up from them they were here to pick up the vehicle. That's the only complaint I have. More

I was there for Service and it took 2 1/2 hours for an oil changeThat is way too long They should schedule better and not stack so many up at a time. oil changeThat is way too long They should schedule better and not stack so many up at a time. More

Always a great experience I had to change my appointment several times & scheduling gal was very understanding several times & scheduling gal was very understanding More

Have always been courteous and accommodating Go out of their way to make the visit pleasant their way to make the visit pleasant More

Super easy and fast, would recommend to everyone. Landan is great. Best experience in a dealership I've had. Landan is great. Best experience in a dealership I've had. More

After my purchase of a 2014 Silverado I experienced engine problems. I took it to the shop at Kelly for repairs. Kelly honored the maintenance plan and repaired it at no cost to me. I am very pleased w engine problems. I took it to the shop at Kelly for repairs. Kelly honored the maintenance plan and repaired it at no cost to me. I am very pleased with their professional work ethic. The shop techs very professional as well. After several months of driving my 2014 Silverado, I haven't experienced an other issues. Great truck from a great dealership. More

Take care of service needs as expected. Accommodation and attention. Everything is totally satisfying and responsive. Accommodation and attention. Everything is totally satisfying and responsive. More