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Sales Department
Kelley Auto Mall
Decatur, IN
475 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 475 reviews
June 14, 2024
The best experience in my 60 years of buying a vehicle! Highly recommend Hailey to buy a car from. She was easy to talk with and a great listener. She wasn’t pushy at all. Jeremy is the Sales Manager and h Highly recommend Hailey to buy a car from. She was easy to talk with and a great listener. She wasn’t pushy at all. Jeremy is the Sales Manager and he was very upfront and very easy going. Jacob was the finance person and very informative and fun to talk with. It was overall a great experience and I will be buying my next vehicle there! More
by Kim
June 08, 2024
Good to work with and fair prices for new and trade. will work with them again will work with them again More
by Jim.fox
June 07, 2024
Had a great experience. Was able to find the car I wanted and have it delivered quickly. Was able to find the car I wanted and have it delivered quickly. More
by KaylaH
Employees Worked With
June 05, 2024
Hailey and Adrenne were great at helping get my new car! A+ for both of them! A+ for both of them! More
by kelliebuchs
June 03, 2024
Adrienne was awesome to work with! Will come back to work with her in the future! Will come back to work with her in the future! More
by allextorres
June 02, 2024
Very friendly and helpful. Did not feel preasure to buy.I would buy from them again Did not feel preasure to buy.I would buy from them again More
by thippensteel67
Employees Worked With
May 31, 2024
Nick was wonderful to work with as were the other staff. He answered all of my questions at the time of the purchase and in weeks after that. Jacob in the finance department also was on point. My car was He answered all of my questions at the time of the purchase and in weeks after that. Jacob in the finance department also was on point. My car was prepped well also ! It was a very positive experience. I felt valued as a customer which does not happen at all dealerships. When completing this there is no Dodge selection so I selected used, but my purchase was a NEW dodge. More
by abeautifulday12
Employees Worked With
Jacob Ferguson, Nicholas Sordelet
May 31, 2024
Luke was outstanding! Helped us find a new Equinox that looks very sharp. Good selection and you can tell they're happy to help. Helped us find a new Equinox that looks very sharp. Good selection and you can tell they're happy to help. More
by kawagner
Employees Worked With
