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Kelley Auto Mall

Decatur, IN

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Employees
Reviews
Vehicles
4.8
304 Reviews
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1313 S 13th St

Decatur, IN

46733

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Showing 304 reviews

May 12, 2025

I had a wonderful experience, everyone was kind and courteous and made it a happy occasion. More

by Ruemurr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon Wilson
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May 08, 2025

Everyone is very friendly and helpful. They cared about the maintenance of my car, explained why I should have continued maintenance of my car and why and what in words I could understand More

by jilw
Recommend Dealer
Yes
Employees Worked With
Landon Wilson
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May 07, 2025

I am very happy with service, parts and attitude The customer is king at Kelley Auto Mall More

by AdeptSource.net
Recommend Dealer
Yes
Employees Worked With
Chris?
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May 06, 2025

Recently I bought a RAM cargo van from this dealership. . the staffs were really super cool and the Manager was clarifying everything with patiently.. Luke Gerber the sales man he was so nice and helping me More

by gurumasi749
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Sordelet
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May 05, 2025

Ok but could of filled the gas tank for us it was right above empty More

by 65UNDERDOG
Recommend Dealer
Yes
Employees Worked With
Luke
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May 04, 2025

Made the car purchase easy, hassle free and no pressure. Very friendly and they communicate well. More

by SHERAHEAD06
Recommend Dealer
Yes
Employees Worked With
Luke crandall
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April 30, 2025

Landon was professional and easy to work with. He helped me days after the sale when I forgot how to use some of the new features. More

by Einarhagen1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon Wilson
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April 30, 2025

I had a good experience with the salesman (Mr Fitzgerald) he was able to listen to my wants and shared a vehicle that was within the ballpark of my wants in cost and equipment. More

by jwbecker58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Sordelet, Cade Fitzpatrick
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April 19, 2025

Solid customer service and professionalism. This is the second vehicle we purchased from Kelly. Thumbs up More

by Kim.robinette32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Sordelet
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Apr 19, 2025 -

Kim.robinette32 responded

I cannot change my review numbers. We bought a Blazer today. Everything went great except it would have been nice to have left with a full tank of gas for the amount of money we sent. That was disappointing.

April 18, 2025

Luke Gerber, my salesman, is the most helpful and understanding salesman i have ever come across! i would buy from him again and again! More

by lukegerbz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremey Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Sordelet
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