Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kelley Buick GMC
Bartow, FL
374 Reviews
We are on a mission, to eradicate the negative stigmas associated with the car business. We can do this by making people feel special, feel important, and feel like they are the only one. We will offer an experience that will exceed your expectations today, tomorrow, and in the future. We will not just sell cars, we will create raving fans!
Our sales department has one purpose: to exceed your expectations from initial contact to delivery, and beyond. Our professional sales team is committed to a no-pressure, high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. We invite you to schedule a test drive or stop by our showroom to experience all that we have to offer.
Our service department offers the best in automotive service to our customers. Our state-of-the-art facility features the most current diagnostic and repair equipment available and our highly skilled factory-trained technicians will deliver efficient, quality vehicle care.
When you need service, feel free to visit our website to make an appointment online or Call to make an appointment.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. We offer the same high quality parts your vehicle was built with and we keep a large inventory of these certified parts in stock at all times.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 374 reviews
October 03, 2019
Great! Great place ! As soon as you walk In everyone is friendly and greets you asks if you’d been helped wouldn’t go to another place Great place ! As soon as you walk In everyone is friendly and greets you asks if you’d been helped wouldn’t go to another place More
by kike.ram0183
Verified CustomerEmployees Worked With
Matt Keith
October 03, 2019
Excellent Great place to go to. Took my truck there for service was given a loaner to grab lunch while my vehicle was being serviced. Great employees. Great place to go to. Took my truck there for service was given a loaner to grab lunch while my vehicle was being serviced. Great employees. More
by tgroover87
Employees Worked With
Jon Andrews, Matt Keith
October 03, 2019
good deal bad follow up Service on the first 2017 Buick Lacrosse was terrible. I left the dealership with a check engine light on and tried to call the salesman, John Andrews Service on the first 2017 Buick Lacrosse was terrible. I left the dealership with a check engine light on and tried to call the salesman, John Andrews several times to not get a call back. Called the service department and got a bad response and then was told by the manager to take the car somewhere else because they had so many bad reviews they couldn't afford another one and he knew I wasn't going to give them a good one. The second 2017 Buick Encore I got there for my sister n law, she hasn't had any disappointments as far as i know. More
by stevens
Employees Worked With
Dejion, Thomas Mullen, Jon Andrews
October 03, 2019
Just another customer Nathan was a pleasure to work with and worked hard to get the deal done. The dealership facilities are outdated and are not inviting to customers. Nathan was a pleasure to work with and worked hard to get the deal done. The dealership facilities are outdated and are not inviting to customers. There was not a "team" feel to the purchase and not a lot of excitement in the dealership. Lastly, as a whole the team did not seem to have a lot of knowledge about the vehicle. More
by rick
Employees Worked With
Brandon Wundrow, Nathan Tworek
October 03, 2019
Exceptional Company I am a proud owner of a 2019 GMC Sierra 1500. I received excellent service. I am a single woman and sometimes salesmen do not treat you the same as a I am a proud owner of a 2019 GMC Sierra 1500. I received excellent service. I am a single woman and sometimes salesmen do not treat you the same as a man. Ladies you can trust you will be treated with respect, dignity, and honesty. I knew what I wanted with very little negotiation. I purchased a truck a year ago and took 3 months to find on my own what I wanted. Jon Andrews found 2 vehicles in one day, what I wanted. That is what happens when you deal with the best. Quality, service, price, and the highest respect. They have my business for life. More
by CJM
Employees Worked With
Adam Hernandez, Jon Andrews
October 03, 2019
Amazing people make this place great My experience with this dealership was outstanding. Excellent customer service! They really do care. Quick, well communicated sales process. The thing My experience with this dealership was outstanding. Excellent customer service! They really do care. Quick, well communicated sales process. The thing that makes this store great are the people within it! Thank you Kelley Buick GMC. More
by blainemajor
Employees Worked With
Brandon Wundrow, Chad Ritch, Jon Andrews, Kenny Lopez, Mario Delgado, Sarah Hallman, Malibu Gutierrez
October 02, 2019
Great Experience I always feel comfortable with the service reps and know I can trust them to take care of me. Chad is super easy to communicate with and has a nice pe I always feel comfortable with the service reps and know I can trust them to take care of me. Chad is super easy to communicate with and has a nice personality. More
by oceangirl743
Employees Worked With
Chad Brock
October 02, 2019
Took to long It was a rainy day to look at cars but i knew what we wanted. Kenny Lopez was great .He came outside with an umbrella for my wife and I, which was gre It was a rainy day to look at cars but i knew what we wanted. Kenny Lopez was great .He came outside with an umbrella for my wife and I, which was great.We knew what car we wanted , We wasted to much time in the finance department trying to push the extended warranty program. More
by grampabaci
Employees Worked With
Adam Hernandez, Kenny Lopez
October 02, 2019
awesome Awesome experience I explained what I needed and they drove it around we test drove came back wrote it up and done quickest smoothest vehicle purchase Awesome experience I explained what I needed and they drove it around we test drove came back wrote it up and done quickest smoothest vehicle purchase ever in and out in an hour they know what they are doing no pressure great experience you guys rock More
by johnshullcontracting
Employees Worked With
Mario Delgado
October 02, 2019
At Kelly truck center Eddie griswqld was my salesman he was great.and valden was financial he was also great had a great experience at Kelly truck center I will recommend K Eddie griswqld was my salesman he was great.and valden was financial he was also great had a great experience at Kelly truck center I will recommend Kelly to all my friends and family More
by Skeeter7978@yahoo.com
Employees Worked With
Eddie griswald and valden
