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Kelley Buick GMC
Bartow, FL
374 Reviews
We are on a mission, to eradicate the negative stigmas associated with the car business. We can do this by making people feel special, feel important, and feel like they are the only one. We will offer an experience that will exceed your expectations today, tomorrow, and in the future. We will not just sell cars, we will create raving fans!
Our sales department has one purpose: to exceed your expectations from initial contact to delivery, and beyond. Our professional sales team is committed to a no-pressure, high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. We invite you to schedule a test drive or stop by our showroom to experience all that we have to offer.
Our service department offers the best in automotive service to our customers. Our state-of-the-art facility features the most current diagnostic and repair equipment available and our highly skilled factory-trained technicians will deliver efficient, quality vehicle care.
When you need service, feel free to visit our website to make an appointment online or Call to make an appointment.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. We offer the same high quality parts your vehicle was built with and we keep a large inventory of these certified parts in stock at all times.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 374 reviews
July 31, 2018
Excellent Great experience, staff was pleasant and easy to work with, I give them an excellent rating. Jon Andrew's was an out standing Sales Consultant and wil Great experience, staff was pleasant and easy to work with, I give them an excellent rating. Jon Andrew's was an out standing Sales Consultant and will highly recommend him and the Dealership. More
by citrusph
Employees Worked With
Jon Andrews
July 31, 2018
Great Experience I recently purchase a used Jeep from Kelly and all through the process they provided excellent customer service. Angel in sales was great!!! Rus I recently purchase a used Jeep from Kelly and all through the process they provided excellent customer service. Angel in sales was great!!! Russell Hernandez in Management also provided excellent Customer service!!! More
by ricksloan1411
Employees Worked With
Russell Hernandez and Angel
July 31, 2018
Never again Didn't fix a simple problem and we didn't even have the car24hrs so no thanks never again I don't think I would tell people either Didn't fix a simple problem and we didn't even have the car24hrs so no thanks never again I don't think I would tell people either More
by cliffordrhettjr
Employees Worked With
Chris Scalici, Jason Stokes, Chris Scalici, Jason Stokes
July 31, 2018
A great experience for the third time. Had a great experience with the third time as I have owned and/or leased from Kelley”s. Nathan inSales was great to work with as was Adam in financi Had a great experience with the third time as I have owned and/or leased from Kelley”s. Nathan inSales was great to work with as was Adam in financing. I would definitely recommend this dealership and look forward to future services with and from them More
by jack.tamayo64
Employees Worked With
Nathan Tworek, Nathan Tworek
December 21, 2017
Great Enclave service Great service, Dan and the entire service team always takes excellent care of our Enclave. This is a great dealer to purchase from, but the friendly, Great service, Dan and the entire service team always takes excellent care of our Enclave. This is a great dealer to purchase from, but the friendly, efficient service is why we like Kelley so much. Thanks to Dan Romero. Richard & Lyn Ward More
by RichardW
Employees Worked With
Dan Romero
November 19, 2017
Get auto check, not just their carfax. I bought a Hummer from auburndale kelley that ends up having a damaged frame they sold us. Now other dealers will not use as a trade in. Makes the v I bought a Hummer from auburndale kelley that ends up having a damaged frame they sold us. Now other dealers will not use as a trade in. Makes the vehicle worth 1/2. Jason said word of mouth is everything and said they would make it right. They did not. I have found that if they got it at auction, they knew the title was branded, but sold it at hugh profit. I question it. Seems Jasons word didnt mean much. Their vehicles are over priced. More
by Too bad.
Employees Worked With
Chris, Jason sales manager.
October 16, 2017
Treated me like family ive lived in polk county my whole life and have done business at many dealerships. Kelley Buick GMC tries to make the customer happy. People are human ive lived in polk county my whole life and have done business at many dealerships. Kelley Buick GMC tries to make the customer happy. People are humans and humans make mistakes! how they deal with the mistake and accept responsibility is what amazed me! Thanks Ron And Louis For Being AWESOME !! I will ONLY deal with Kelley from now on and urge you to also! More
by Drake1990
Employees Worked With
Dishon Putz, Brandon Wundrow, Louis Carpenter, Tyler Kelley
March 24, 2017
Great service and sales I've bought three trucks and had them all serviced here at Kelley! Wouldn't take my vehicle anywhere else and wouldn't buy from anyone else. They thro I've bought three trucks and had them all serviced here at Kelley! Wouldn't take my vehicle anywhere else and wouldn't buy from anyone else. They throw in two oil changes when you purchase the vehicle when a lot of dealers don't. Louis and Ben in service are a grade A team! Highly recommend More
by Hood2316
Employees Worked With
Kevin Stuckey, Dishon Putz, Kimberly Stuckey, Brandon Wundrow, Louis Carpenter, Ben DiGregorio, Tyler Kelley
November 04, 2016
Trying to get my oil changed it was almost 2 weeks so they can get it changed and I bought the car from them 2 months ago with no key fob now they want to charge me $55 a piece t it was almost 2 weeks so they can get it changed and I bought the car from them 2 months ago with no key fob now they want to charge me $55 a piece to just program them you spend $40,000 on a car you think they could waive that $55 More
by Matthew Chambers
July 07, 2016
Happy Customer Our main contact was by text and phone with Rick Bass, our salesman until we came yesterday to see the SUV and buy it. He told us no one would beat h Our main contact was by text and phone with Rick Bass, our salesman until we came yesterday to see the SUV and buy it. He told us no one would beat his price, which of course we didn't believe....but he is a man of his word and he significantly beat every other dealership we got prices for...in one case, on the same vehicle! No games, no stress and hassle free purchase. He was competent, organized and ready for us when we arrived. We had shopped several other dealerships prior to seeing him and dealt with one in Sarasota that would not negotiate on price, another in Pasco that pulled a bait and switch, and others that played games with the price and their ability to get the right vehicle in for us to see. Rick was a pleasure to work with, as was his Salesmanager, Brandon Wundrow. Only one small issue that was resolved quickly by the Salesmanager, and we were good to go. We will recommend this dealership to all of our friends and family. It was worth the ride to Bartow. More
by Chevyequinox2013
Employees Worked With
Rick Bass, Brandon Wundrow
