Kelley Buick GMC - Service Center

Excellent customer service. I brought my vehicle in to have regular scheduled maintenance. Chad greeted me right away. He quickly and efficiently checked me in, took my vehicle I brought my vehicle in to have regular scheduled maintenance. Chad greeted me right away. He quickly and efficiently checked me in, took my vehicle back for service and then closed out my service ticket. My vehicle was back to me in less than an hour. I believe it was more in the area of 30 minutes. During this process Chad asked various other questions to make sure I received all the required maintenance while I was there. This led to me having my tires rotated. Chad then followed up with me a day or so later to make sure everything was fine with my vehicle. This is the customer experience of a lifetime. I am very pleased with my experience and I will see you again in the future because of this. Thank you. And Thanks to Chad. He’s a keeper! More

Awesome Service Great Service, Friendly Staff. A great place to do business with. I would recommend them to all my friends and family. They will always be my go to pl Great Service, Friendly Staff. A great place to do business with. I would recommend them to all my friends and family. They will always be my go to place for all my vehicle needs. More

Efficient, fast Every service so far has been a rather pleasant experience. The service staff is friendly and honest. That says a lot considering most dealerships in Every service so far has been a rather pleasant experience. The service staff is friendly and honest. That says a lot considering most dealerships in service stations. More

Very nice people Customer service was great...finished with my car quickly. Had a sales person come out and help me connect my new phone to my car.(forgot his name). Customer service was great...finished with my car quickly. Had a sales person come out and help me connect my new phone to my car.(forgot his name). Every employee was very nice and friendly. Very GREAT dealership. More

Great Service Last minute appointment and they worked me in. I have always received great service which is why I leased another GMC this year. Thank you Last minute appointment and they worked me in. I have always received great service which is why I leased another GMC this year. Thank you More

Always friendly! Always very friendly and helpful. The wait time was very short and they made sure we were comfortable. Always enjoy having our car serviced here. Always very friendly and helpful. The wait time was very short and they made sure we were comfortable. Always enjoy having our car serviced here. More

Good place Very accommodating dealership and service center. They have very nice lounge while you wait. Service was completed in a reasonable time. Very happy an Very accommodating dealership and service center. They have very nice lounge while you wait. Service was completed in a reasonable time. Very happy and will return. More

never a problem They are always great, friendly and professional to deal with. This is the only place that i get service and buy vehicles from since 2004. My salesper They are always great, friendly and professional to deal with. This is the only place that i get service and buy vehicles from since 2004. My salesperson Jon Andrews, Louis Carpenter and rest of the staff always go the extra mile to make sure you are satisfied and are well taken care of. I send anyone I know here More

Great Enclave service Great service, Dan and the entire service team always takes excellent care of our Enclave. This is a great dealer to purchase from, but the friendly, Great service, Dan and the entire service team always takes excellent care of our Enclave. This is a great dealer to purchase from, but the friendly, efficient service is why we like Kelley so much. Thanks to Dan Romero. Richard & Lyn Ward More

Treated me like family ive lived in polk county my whole life and have done business at many dealerships. Kelley Buick GMC tries to make the customer happy. People are human ive lived in polk county my whole life and have done business at many dealerships. Kelley Buick GMC tries to make the customer happy. People are humans and humans make mistakes! how they deal with the mistake and accept responsibility is what amazed me! Thanks Ron And Louis For Being AWESOME !! I will ONLY deal with Kelley from now on and urge you to also! More