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Kelley Chevrolet

Fort Wayne, IN

4.6
1,220 Reviews
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5220 Value Dr

Fort Wayne, IN

46808

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Showing 1,220 reviews

June 28, 2021

Steve Croy is a great, fun,and knowledgeable salesman that cares about his customers!! This is my second vehicle that he sold my wife and I both times we told him what we were looking for and we got exa More

by bigdaddyjlov2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen CroyBoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Kelley Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Kelley Chevy Team!

June 06, 2021

Second vehicle I've purchased from Steve Croyboy at Kelley. Always friendly and helpful. Josh was the best finance guy I've ever worked with. More

by drbrucemoyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen CroyBoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
Jun 09, 2021 -

Kelley Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Kelley Chevy Team!

June 03, 2021

Steve Croy (Croyboy) is dedicated and committed to Kelly Steve Croy (Croyboy) is dedicated and committed to Kelly AND his customers. I appreciated him, what he taught me, and the effort taken to find me a More

by BE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen CroyBoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Kelley Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Kelley Chevy Team!

April 16, 2021

Steve dealt with all the delays and crazy of mailing down my loan for the vehicle. He was extremely patient, attentive and unobtrusive. He didn't try to push anything on me, but was receptive and assisted More

by Chozie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen CroyBoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Kelley Chevrolet responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Steve went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Kelley Chevy Team!

April 09, 2021

I had a badly handled customer service situation occur at the Lima road location in Fort Wayne IN, I do not recommend this location! All I got was excuses when I talked with a manager about my situation! More

by amurice.al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Dwyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Kelley Chevrolet responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Jami Langham/ jlangham@kelleyauto.com

March 22, 2021

Great customer service , friendly employees.Good Great customer service , friendly employees. Good selection. A b c d end g h I j k l m n o p q r s More

by Ryanoyo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen CroyBoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Kelley Chevrolet responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, The Kelley Chevy Team!

March 20, 2021

Just had my transmission worked on and just wanted to say the customer service i got there was amazing. Peter and Andy did an amazing job at making me feel appreciated for bringing my vehicle there. They are More

by derrickschilling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy and Peter
Mar 25, 2021 -

Kelley Chevrolet responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Kelley Chevy Team!

March 08, 2021

I had a great experience with Mason buying my very first car! Super easy to work with my busy schedule and I am very happy with my purchase!! More

by Savannah Shuler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Coy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Todd
Mar 11, 2021 -

Kelley Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Kelley Chevy Team!

March 03, 2021

Everyone was courteous and understanding. I was in contro of the entire process. I would definitely recommend Kelly Chevrolet To anyone who is looking for their next Auto More

by aebosell1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Coy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Kelley Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Kelley Chevy Team!

February 22, 2021

Mason was fantastic. He even stayed past closing time to make sure we were taken care of and left with the car. Definitely top notch customer service!! More

by kenny.odle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Coy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Kelley Chevrolet responded

Kenny, we loved reading this review! Happy customers are our aim, and it appears Mason really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, The Kelley Chevy Team!

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