
Kelley Chevrolet
Fort Wayne, IN
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From a Malibu to an Impala Although I will drive my new Impala the most I also wanted it because my husband will drive it too when we are in it together. So I wanted a bigger c Although I will drive my new Impala the most I also wanted it because my husband will drive it too when we are in it together. So I wanted a bigger car so he would feel more comfortable driving it. This Impala fits the bill. I love it. I am a Kelley Chevrolet fan. More
Amazing purchase Steve was excellent, friendly made us fell at home and made us feel like we had been friends for years. And when I would call he would say hi chad ma Steve was excellent, friendly made us fell at home and made us feel like we had been friends for years. And when I would call he would say hi chad made it personal which was very nice. It was a perfect that's all I can say. More
Updated opinion of Kelley Chevrolet I’m not one to generally to this but for good measure I will leave my initial review below. I will do so in case anyone gets an incorrect impression t I’m not one to generally to this but for good measure I will leave my initial review below. I will do so in case anyone gets an incorrect impression the way I did at first. This is my update after being completely ignored regarding a repair on the vehicle I purchased almost two months ago. I bought an expensive used truck that had a non-functioning tonneau cover. We discovered this during the inspection of the truck. I was promised it would be no big deal and they would handle the repair/replacement part without any trouble. Initially there was an availability issue, then a part issue. Then it was going to have to be replaced. I was told I would be provided with options. I waited patiently then received no reply. After a couple weeks I reached out again to Adam, my sales guy. Nothing. Then I reached out to the general manager. He called me back to give me a run around story and a few weeks later I’m still dealing with a non functioning cover. If you notice below, I initially had nothing but good things to say about Kelley Chevrolet. Unfortunately, the excellent service stops at the point of sale. If you buy there, I would advise repairs to be done before signing. It would have served me well. If you read below, I should have been cynical about car buying the way I have been in the past. My purchase date was 6/29/18. This update is on 8/27/18. Below was a review I left after the point of purchase.... I highly recommend Adam Williams. Ironically I was looking at a Ford truck at a Chevy dealership. I usually approach vehicle shopping with a great deal of cynicism. I generally go in assuming I can’t trust what I’m being told and have become used to knowing more about a vehicle I go to see than the sales person because of all the information we as buyers have available on the internet. This experience was completely different. Adam seemed very trustworthy. He was extremely knowledgeable and If I had a question he didn’t know, he made sure to find the answer. At no point did I feel pressured. The buying process was incredibly easy and handled with professionalism. Adam followed through on things that had to be handled after the purchase. Very positive experience. More
Amazing Service and Customer Care I have recently bought a Chevy Equinox from Kelley Chevrolet. I would like to say the the sales man was very awesome! He helped me a lot with finding I have recently bought a Chevy Equinox from Kelley Chevrolet. I would like to say the the sales man was very awesome! He helped me a lot with finding the right car and deal for me! Steve Croy helped me a lot when I was looking! I will definitely send my friends his way when it comes to looking for a car! More
great help Mason Clay was very helpful with purchasing a car for our daughter. I would recommend using him. He was very nice and answered all our questions we ha Mason Clay was very helpful with purchasing a car for our daughter. I would recommend using him. He was very nice and answered all our questions we had. More
Kelly chevrolet Mason Clay helped me get me a new car he was very helpful and made the process quick and easy he did a great job. Thanks Mason Mason Clay helped me get me a new car he was very helpful and made the process quick and easy he did a great job. Thanks Mason More
My experience Everyone was nice and seemed knowledgeable about the car. They took the time to explain all the options on the car. The $100 extra bonus and free ca Everyone was nice and seemed knowledgeable about the car. They took the time to explain all the options on the car. The $100 extra bonus and free car washes were a nice addition More
Wonderful buying there Scott Dwyer was a huge help in getting me all set up with my new ride! Staff was all nice and the whole experience couldn’t of been better. Great car Scott Dwyer was a huge help in getting me all set up with my new ride! Staff was all nice and the whole experience couldn’t of been better. Great car place! I would definitely return. More
New Vehicle Great place to buy a vehicle and great and informative sales staff and they have great hospitality with the drinks and popcorn and it was easy to keep Great place to buy a vehicle and great and informative sales staff and they have great hospitality with the drinks and popcorn and it was easy to keep the kids busy with the playroom More
My impala was a good experience for buying a car they we’re very friendly and treated me well had me in and out I’ll buy my next one from them again was a good experience for buying a car they we’re very friendly and treated me well had me in and out I’ll buy my next one from them again More