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Kelley Chevrolet - Service Center

Fort Wayne, IN

4.1
229 Reviews

229 Reviews of Kelley Chevrolet - Service Center

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June 15, 2025

Pricing estimate was actually higher than the price for repairs. Good customer service from all employees. More

by JENNIFERJEFFERSON99.JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know
June 15, 2025

I’ve made an appt twice for a recall. First time I sat for an hour and a half before they told me they don’t have the part even though the appt was made for that 2 wks in advance. Second More

by SUZANNAG
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
June 15, 2025

Would buy a car from them if I would get another Chevrolet, but disappointed in GM’s response to issues with Apple Car Play. They haven’t got a fix and I’m stuck with a radio that has intermittent c More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec Vannis
June 14, 2025

Enjoyed the waiting room free drinks and popcorn loved it! Looking forward to the next time I have a oil change More

by QUINCYBASKERVILLE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen CroyBoy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny Artega
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zane Belcher
June 13, 2025

Carlos helped with my service. He has been the only service advisor that I highly recommend. More

by blwilkinson56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Urrutia
June 13, 2025

I like using this dealership mainly because of the people that I deal with. They are friendly and very helpful. More

by bcline0824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
June 13, 2025

Quality work, great customer service, made me felt accepted and acknowledged, and did everything right the first time! More

by Webman1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
June 12, 2025

If I have an issue or something, I don’t understand. I go to the dealership and they help me and it make me understand some of the stuff on the gadgets on the dash I don’t understand they show me. More

by MRAUGUSTDUMBRA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Coy
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

I appreciate Spencer and his assistance. He listens, follows my wishes and is efficient in checking me out. Your video system Chevy uses is awful. You can't hear nor understand what is being More

by wilkins3064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer
June 12, 2025

Good people Andy my service rider is very professional. and easy to work with always gets the job done. More

by D_A_KOCH
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lytle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen CroyBoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Rider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Coy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Gallogly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erdwin Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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