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Kelley Chevrolet - Service Center

Fort Wayne, IN

4.0
119 Reviews

119 Reviews of Kelley Chevrolet - Service Center

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May 13, 2025

What should have been a 1-2 day fix of an improperly installed, warranty covered item on a new vehicle turned into a several week process as the result of scratches and damages caused by the body shop. More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know who in the body shop worked on the vehicle.
May 11, 2025

Our 2024 Traverse stranded my wife. Once our car was checked in at Kelly Chevrolet. Adam our Service contact did a fantastic job. After he discovered the root cause of the issue. Ada More

by CMMCMILLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam our Service contact
May 10, 2025

The employees are always courteous and answer any questions I have. I get the work done in the time quoted and am not pressured into anything extra that can’t wait. More

by JAMIETOMLINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer , I think Spencer
May 10, 2025

Steve was very patient with us, and made himself available when we needed to purchase a car quickly More

by KELLY.WERTZ
Recommend Dealer
Yes
Employees Worked With
Steve Croy
May 09, 2025

Professional, good quality work and customer service, personable. I trust Kelley Chevrolet to provide the service I need. More

by Craigblume1
Recommend Dealer
Yes
Employees Worked With
Spencer
May 09, 2025

They have always been on time and they have always been professional every time that I have had a service done on my car More

by bforbes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris McKinley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

I’ve had my brand new equinox there for now 2 days and still no answers now they are saying they have to wait on someone from gm! My car is literally sitting there like a 30,000 xxx! More

by twoshirt571
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Rider
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

The people and services at this dealership was awesome. They were really helpful and polite. They took care of all my needs. This dealership and the people there care about me. Very friendly More

by Jeebare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025

Five star service! They shuttled me home and back when they realized it was going to take longer than expected. They keep you informed throughout the repair process. More

by chevygrl88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Manor
May 08, 2025

I worked with Vinny on both my Silverado and my Granddaughter's Trail Blazer and am extremely satisfied with the service he gave us! More

by STU.KAOUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Getty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny Artega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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