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Kelley Chevrolet - Service Center

Fort Wayne, IN

4.1
229 Reviews

229 Reviews of Kelley Chevrolet - Service Center

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June 22, 2025

I have bought several cars from Kelley. Each time I buy a car my experience gets worse. I had a Harley license plate my daughter got me for Father’s Day, it disappeared during the trade in. More

by gotstuck4it
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Grant Harris
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Gallogly
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

Parts needed to fix the car took a month to arrive. The car wasn't safe to drive as it was, so I was given a loaner while waiting for the parts as this was under warranty. More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
June 20, 2025

Service is always good at Kelly, I really appreciate the great service and time in and out. More

by zstarks2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Urrutia
June 20, 2025

National backorder on c8 zo6 oil filters and no one could let me know before I sat for 2 hours. Had two software updates done but could have rescheduled those for a later date. More

by Johnsonliveline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service scheduler
June 19, 2025

It was easy to get an appointment. It took a moment to figure out who would be assisting me, but not excessive. A nice waiting area with snacks and drinks available and tv. People are More

by hfhanson53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name of the person who helped me. I was there for an oil change, tire rotation and windshield wipers. It might have been Andrew. He did a good job.
June 19, 2025

I made an appointment to get my oil changed and waited 3 to 4 days to get in. I was waiting on my oil change and it took 2 hours and 15 minutes. I will never come back for an oil change at Kelley again!!! More

by mark.powe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
June 18, 2025

Super helpful and knowledgeable. No pressure. Easy to talk to. Clearly understood my requests and needs. More

by RUSS30
Recommend Dealer
Yes
Employees Worked With
Kevin Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

They addressed my concerns and had my vehicle back to me in a timely manner. More

by STU.KAOUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
June 16, 2025

Chuck & Kevin Kelly, really nice to deal with. I consider them true friends. We were treated nice in a casual & professional manner! Yes I would recommend them to anyone! More

by STANLEY.WAshler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2025

Easy drop off, good communication and completed work on time without suggesting unnecessary service or equipment More

by Marcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
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