After eleven years, it was time for a new car. I spent a couple of months researching and came across the Buick Encore which had everything on my check list. So, I searched dealers in my area. This beauty popped up on Kelly's website. After looking at a fleet of white, black, and silver cars, she just seemed to say "I am yours." I emailed my interest in her and was rewarded with a personalized video of "my Encore" from Mike Yerger. Mike was personable, knowledgeable, dependable--all of the "ables". I am very happy with my car and with my Kelly buying experience. I look forward to being a loyal customer of theirs in the years to come. Thanks again, Guys!