
Kelly Buick GMC
Emmaus, PA
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Josh is the kind of salesman you hope you get! Josh is knowledgeable and perceptive as to his customers wishes. I went to this dealership to test drive the Buick Encore, which I did. I did not pu Josh is knowledgeable and perceptive as to his customers wishes. I went to this dealership to test drive the Buick Encore, which I did. I did not purchase it because of personal preference (I like the look of it but think I would like a car or SUV with better visibility). Josh spent a great deal of time answering my questions, even though I had said I wasn't quite ready to buy a car. His follow up text was just right, especially since I had said that I didn't respond well to multiple phone calls or messages and pressure that some salesman inflict on you. When I'm ready to buy a car, which may be in a few weeks or a few months, I will think of Josh and hope to do business with him then. I definitely recommend Josh. More

Very happy with salesman! Go see Josh!! Josh was great! Great communication. Very understanding and listened to my needs. Didn't try to talk me into something I could not afford.. Very pe Josh was great! Great communication. Very understanding and listened to my needs. Didn't try to talk me into something I could not afford.. Very personable!!! I would recommend everyone going to see him. More

Kelly Buick/ Mike Yerger = AWESOME We stopped at Kelly on a whim, just to see what they had on hand. Our salesman, Mike Yerger, was very patient and knowledgeable. He also has a great We stopped at Kelly on a whim, just to see what they had on hand. Our salesman, Mike Yerger, was very patient and knowledgeable. He also has a great sense of humor, easing the pain of car purchasing. Even though there was a slight complication, Mike got us through it and we came back two days later to pick up our new (used) car. Thanks to Kelly Buick and Mike Yerger! More

Pleasant and Rewarding Car Shopping Experience My Husband and I were totally uncertain of the type of vehicle we wanted to purchase. As we were deciding on a vehicle to drive, Mike Yerger approach My Husband and I were totally uncertain of the type of vehicle we wanted to purchase. As we were deciding on a vehicle to drive, Mike Yerger approached us, a very friendly, easy to talk with, patient, and totally professional sale associate. He asked a few question to understand what our needs were and our life style to help us decide. After driving several vehicle, Mike suggest we try the Buick Verano. So we took it for a ride, extremely comfortable, and fun to drive. I’m very happy he suggested we test drive this car, as it was not one on our list. After driving the car, he gave my husband and I time to talk to decide what we wanted to do. Mike never pressured us, he offered us coffee, water and told us to take the time needed to make our decision. We decided to purchase the Buick Verano, and Mike made arrangements for us to take the car home that same evening. We came back in 2 days with a check to pay for the car, Mike re-reviewed the options on the car and answered all of our questions. He is an extremely good salesman, a good listener, never tried to persuade or pressure us to drive anything that we felt would not fit into our life style. More
review salesman Anthony was a real"class" act with his salesmanship….He was very informative -- Showed us many cars - was extremely patient especially when we had s Anthony was a real"class" act with his salesmanship….He was very informative -- Showed us many cars - was extremely patient especially when we had so many questions. He is a real asset to Kelly and a wonderful representative for their firm… We would recommend friends in the market for a car to seek him out…And above all -- We love our new car… Nissan Rogue Irene Metzner More
Great Purchase! I came to Kelly a couple times before I made my final decision. My salesman Anthony was very patient and gave me plenty of time to decide on what vehi I came to Kelly a couple times before I made my final decision. My salesman Anthony was very patient and gave me plenty of time to decide on what vehicle I wanted and when the time was right he got me into my car. I'm sooo happy with my new car and thank you for taking the time to help me with my purchase!!!! More

Great experiance Never thought buying a car could be a pleasurable experiance but this was - our sales rep. Michael Yerger is an asset to your dealership. He couldn't Never thought buying a car could be a pleasurable experiance but this was - our sales rep. Michael Yerger is an asset to your dealership. He couldn't be more helpful and it was our pleasure dealing with him and having him, it felt like he was on our team, and not just trying to make a sale. He made us feel like part of the family and not just another statisic. He should be a guide to your sales staff. Just want to say thank you we love the car More

It was excellent from beginning to end. We were unsure if we were going to purchase are car or not, but because of Mike Yerger we did. Not because he pressured us but because of the way HE D We were unsure if we were going to purchase are car or not, but because of Mike Yerger we did. Not because he pressured us but because of the way HE DID NOT PRESSURE US. He is the kindest and has the nicest personality we have ever met. He explained every question we asked to the fullest. He never made us feel like we had to buy this car. We left and told him we would let him know the next day. We called him back before we even got home and told him we wanted to make the purchase, and would fill the application out on line. We went in the next day and wrapped up the purchase. I wouldn't hesitate to purchase my next car from Kelly Buick. More

Buying a New Cascada Both our salesman , Nick, and his manager were willing to worth with us to achieve a fair deal. I got the car and color that I wanted. This car also Both our salesman , Nick, and his manager were willing to worth with us to achieve a fair deal. I got the car and color that I wanted. This car also had front wheel drive while the other convertibles I checked were rear wheel drive. More

Heather is an angel Heather helped my husband and i with our new car. She was very patient and took all the time with me. She was knowledgeable and never became fruatrate Heather helped my husband and i with our new car. She was very patient and took all the time with me. She was knowledgeable and never became fruatrated with me and all my questions. More