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Kelly Buick GMC
Emmaus, PA
1,718 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,718 reviews
March 03, 2016
Gave me back some peace of mind I had been driving a ten year old car that was slowly getting to the point where the maintenance was not financially worth it, and I needed to know I I had been driving a ten year old car that was slowly getting to the point where the maintenance was not financially worth it, and I needed to know I had a reliable vehicle I can count on to get me where I need to go. When my latest issue hit, I decided now might be the time to get back into the leasing cycle. Nick Paxos stepped up on the spur of the moment to walk me through my options and got me a deal my budget could handle on a vehicle (Encore) that I knew I'd enjoyed driving for a few days previously when my old car was being serviced once before. Needless to say, stepping up from a ten year old vehicle was disorienting, since vehicle tech has advanced a great deal, but Nick patiently took the time to see to it I had a good overview of all the vehicle's systems, as well as working hard to get me the deal I needed for my budget. Would definitely recommend talking to him if you're in a similar situation. More
by Charles F
Employees Worked With
Nick Paxos
March 03, 2016
Worked with me to get a price we both were comfortable with. Very friendly and professional. Never felt hassled or pressured to make a decision on purchasing my new vehicle. Will recommend to family and friend Very friendly and professional. Never felt hassled or pressured to make a decision on purchasing my new vehicle. Will recommend to family and friends. Thank you! More
by heather 21
Employees Worked With
Heather Doll
March 02, 2016
2013 maxima they were very helpful and informative.it was an easy process and they made it very enjoyable i look foward to going back when im ready to trade it in they were very helpful and informative.it was an easy process and they made it very enjoyable i look foward to going back when im ready to trade it in again More
by tomz914
Employees Worked With
Nick Paxos
March 01, 2016
Excellent I want to thank Nick Paxos for all the help he gave me purchasing my car . There was no pressure and he was very patient and through . I would recomm I want to thank Nick Paxos for all the help he gave me purchasing my car . There was no pressure and he was very patient and through . I would recommend him and the Kelly dealership to anyone looking for excellent customer service and a a great deal too! More
by Sophie rose
Employees Worked With
Nick Paxos
February 29, 2016
Saved the day I was in a jam and they saved the day. Nick was very helpful with finding what I could afford. Also hooked up my on star and Bluetooth. Very good c I was in a jam and they saved the day. Nick was very helpful with finding what I could afford. Also hooked up my on star and Bluetooth. Very good customer service. More
by Cargirl123
Employees Worked With
Eric has also taken care of me with my maintenance and repairs throughout the years., Nick Paxos, Erik Nichols
February 28, 2016
No hassle process We appreciate all Nick's efforts to get us through the car buying process as quickly as possible. We are repeat customers because of his excellent ser We appreciate all Nick's efforts to get us through the car buying process as quickly as possible. We are repeat customers because of his excellent service. Love our Encore. More
by chubbard585
Employees Worked With
Nick Paxos
February 28, 2016
trade for a new lease Heather was great. Took a lot of time with us . Her personality was great . I would recommend you to everyone I know as well as this dealership. Heather was great. Took a lot of time with us . Her personality was great . I would recommend you to everyone I know as well as this dealership. More
by Buick , verano
Employees Worked With
Heather Doll
February 27, 2016
Our New Love - 2016 Buick Regal Turbo Dark Sapphire Blue We've been buying/leasing Buicks from Kelly Buick for over 20 years. We've always been satisfied w/our vehicles and also the service. Our most recen We've been buying/leasing Buicks from Kelly Buick for over 20 years. We've always been satisfied w/our vehicles and also the service. Our most recent transaction was handled by Tony Bittenbender, who we found to be extremely personable as well as very knowledgeable about the Buick models. We really had no intention of buying or leasing a vehicle that day, but Tony was patient w/us. We were driving a 2006 LaCrosse, so naturally we wanted to test drive the 2016 LaCrosse, which we did, even bringing it home to determine if it would fit in our garage! It did fit, but we weren't comfortable w/the pricing on payments. Moved on to test drive the Verano. Nice vehicle, but no comparison to LaCrosse, especially w/back seat leg room. We were originally looking for another burgundy colored vehicle, but none were available in that color. Lastly, we had to look at the Regal. Tony found a dark sapphire blue Regal Turbo on the back lot and brought it over to the showroom for us. OMG....love at first sight! Test drive - BOOM! This one was THE one! Thanks Tony, for getting us back in to another Regal....this time a gorgeous dark sapphire blue Turbo. We're definitely in love! More
by granger63
Employees Worked With
Tony Bittenbender
February 26, 2016
Best car buying experience so far No hassle friendly helpful staff! Highly recommended! Price was upfront no hassle. In and out quickly. Heather was helpful from day one going No hassle friendly helpful staff! Highly recommended! Price was upfront no hassle. In and out quickly. Heather was helpful from day one going out of her way to make sure we got exactly what we wanted. More
by Wjc0279
Employees Worked With
Heather Doll
February 25, 2016
Great People! After shopping around for weeks I found Kelly Buick GMC. I needed to stay within my budget while getting a nice reliable vehicle for my family. I tol After shopping around for weeks I found Kelly Buick GMC. I needed to stay within my budget while getting a nice reliable vehicle for my family. I told them exactly what I wanted..and they worked out a deal that was in my price range. Not to mention the vehicle was price thousands below anybody else. Just couldnt be beat! Great vehicle and warranty. Heather was wonderful. Very down to earth. Nick was waiting for us as soon as we pulled in. This dealership isnt in my hometown, but the drive was definitely worth it! Thankyou Kelly! More
by nelson22
Employees Worked With
manager Nick, Heather Doll
