Kelly Buick GMC

AMAZING This place is amazing! Everyone is so honest helpful and friendly ! The salesman TONY BITTENBENDER was seriously so awesome he has the best personali This place is amazing! Everyone is so honest helpful and friendly ! The salesman TONY BITTENBENDER was seriously so awesome he has the best personality and he helps you with whatever you need! Everyone at Kelly used cars helps you to find exactly what you are looking for at a reasonable price ! More

Used Dodge Dakota Nick Paxos was excellent. Not happy with what I felt were pressure from the sales manager. Take it now. Call your insurance. They have a 24 hour h Nick Paxos was excellent. Not happy with what I felt were pressure from the sales manager. Take it now. Call your insurance. They have a 24 hour hotline. This is not a decision to be made lightly and I don't need the sales manager pressuring me with threats of other people coming to look at the car. If you want to sell to someone else do it. I felt, due to this pressure, we were also taken advantage of in the price. Probably by about $500. More

2 for 2 My wife was looking for a car 3 years ago and Robert Crail delivered in finding her a quality car. Now 3 years later I was in the position of needing My wife was looking for a car 3 years ago and Robert Crail delivered in finding her a quality car. Now 3 years later I was in the position of needing to find a new car. We had an appointment scheduled to meet with Robert Crail. I went to 8 different dealerships in the week leading up to the appointment with no luck. The first car that Robert Crail showed us during our visit was exactly what I was looking for and I took it home a few days later. So for my family Robert Crail and Kelly Automotive group are 2 for 2 in having the car we wanted. More

Amazing, fast and professional The reasoning for my rating was, my wife and I were at many dealerships prior to meeting Robert Crail at Kelly Automotive Group, and we were highly di The reasoning for my rating was, my wife and I were at many dealerships prior to meeting Robert Crail at Kelly Automotive Group, and we were highly disappointed, although, we went in thinking that this was never going to become a reality. I have been wanting to buy a pick up truck for many years, however, I waited my turn, my credit was on point and I was ready. When we met Robert, we were at ease, knowing that the truck we wanted he was going to put us in. We told him what we wanted and he said, you will have it, we will make this happen, and he did. We purchased a 2012 Dodge Ram 1500 big horn...APPLE RED!!!! THANKS ROBERT FOR BEING PATIENT AND MAKING SURE I LEFT WITH EVERYTHING THAT I WANTED. Its like early CHRISTMAS. More

Informative, pleasant experience. Overall, it was a pleasant experience. The salesman was very informative, and answered all our questions,. Once we agreed on a price, the paperwork to Overall, it was a pleasant experience. The salesman was very informative, and answered all our questions,. Once we agreed on a price, the paperwork took quite a while, and the amount we agreed on, was raised , a bit, for gap insurance, which I feel, should have been a choice, and ours to purchase through our personal insurance, instead of being made to feel obligated. More

Go see Heather!!! Heather was the best. She was very patient and kind. She took the time to answer all of our questions. It took us a while to decide what we wanted and Heather was the best. She was very patient and kind. She took the time to answer all of our questions. It took us a while to decide what we wanted and not once did Heather get annoyed. We will definitely be back and ask for Heather when we get out next vehicle. I have already bragged about her to all of my co workers and family. Thank you Heather!! More

FUTURE REPEAT CUSTOMER Nick's knowledge of the Vehicle and and how he presented the facts is what determined my choice in my GMC CANYON. Walked me through each step! Hi Nick's knowledge of the Vehicle and and how he presented the facts is what determined my choice in my GMC CANYON. Walked me through each step! His Knowledge and patience is what I enjoyed, and will go back each time I buy a vehicle. I would feel comfortable recomending Nick to anyone!!!! More

MY VEHICLE-SHOPPING ADVENTURE MY DODGE DURANGO HAD 215,00 MILES AND WAS SHOWING WEAR & TEAR. I STARTED OUT LOOKING AT USED VEHICLES IN DOYLESTOWN,PA. AND CAME AWAY WITH A SENSE OF MY DODGE DURANGO HAD 215,00 MILES AND WAS SHOWING WEAR & TEAR. I STARTED OUT LOOKING AT USED VEHICLES IN DOYLESTOWN,PA. AND CAME AWAY WITH A SENSE OF HAVING TO PAY ALMOST AS MUCH FOR A USED CAR (WITH LOW MILEAGE) AS COMPARED WITH A NEW ONE. THEN I WENT TO A DODGE DEALERSHIP AND CAME AWAY NOT TOO HAPPY,THEN I WENT TO STROUDSBURG, PA AND THINGS STARTED BECOMING VERY DISAPPOINTING AND THEN I WENT TO KELLY BUICK GMC IN EMMAUS, PA. AND THINGS STARTED TO LOOK-UP! I TEST-DROVE A VEHICLE THAT I WAS TOLD (BY PHONE)THAT THEY HAD IN STOCK AND IT WAS REALLY THERE!!! THEN I SPOTTED A FLEET OF VEHICLES THAT HAD A LOOK THAT I LIKED.SO, I QUESTIONED THE SALESPERSON, HEATHER DOLL, ABOUT THE ENCORE AND SHE SHOWED ME ALL THE DETAILS THAT THE BUICK ENCORE HAD TO OFFER AND THAT WAS IT!!! A FRIEND OF MINE TOLD ME THAT HE HATED BUYING A NEW CAR BECAUSE ,AFTERWARDS, HE ALWAYS FEELS RIPPED-OFF!! WELL, I FEEL VERY HAPPY WITH MY CHOICE AND I'M SO HAPPY THAT I WENT TO KELLY BUICK GMC AND VERY HAPPY AND PLEASED WITH THE SALES-EMPLOYEE HEATHER DOLL AND HER FOLLOW-UP SINCE MY PURCHASE OF MY RUBY RED BUICK ENCORE. More

Heather Doll She is the most wonderful person that goes up and beyond to find the perfect car for that person.I plan on going back to her every car I plan to buy. She is the most wonderful person that goes up and beyond to find the perfect car for that person.I plan on going back to her every car I plan to buy. She is a ten star person :) More

Great and Knowledgeable Nick has great product knowledge and communication skills!! He was very patient while I worked through my purchasing decision... Already have recom Nick has great product knowledge and communication skills!! He was very patient while I worked through my purchasing decision... Already have recommended him to a co-worker and they too bought a vehicle from Nick!! I while be coming back to him for my next vehicle. More