Kelly Buick GMC

I was in the market for a Buick LaCrosse. I had shopped at other dealerships but didn't recieve the same treatment as I did at Kelly. From the beginning they were interested in making me into a client, n at other dealerships but didn't recieve the same treatment as I did at Kelly. From the beginning they were interested in making me into a client, not just selling me a car. I worked directly with Greg Boore who is very nice, down to earth and most importantly genuine. Greg made the buying experience a very pleasant one. He did a great job showing me all of my options, and ultimately he knew what car was right for me before I did. When it came time for the negotiation Michael Holmwood(sales manager) took the lead in the monetary discussion. I found this approach to be ideal. I like straight talk in every negotiation and that is exactly what happened. It was a pleasure buying a car this way. It created an environment with limited back and forth, (and anyone who has purchased a car knows how frustrating and time consuming that can be). I ended up with a Certified Pre-Owned Buick LaCrosse. It is a GREAT car and I am very happy with the purchase. In conclusion, I ended up with the right car for me, at a fair price and a great buying experience. I would recommend anyone who is in the market for a new or used car to visit Greg Boore at Kelly Buick. More

I have given this dealership and salesman an excellent rating because I was IMPRESSED with the overall quality- people, service, product, cleanliness, and deal! Thanks I enjoyed driving my new 2013 Acadi rating because I was IMPRESSED with the overall quality- people, service, product, cleanliness, and deal! Thanks I enjoyed driving my new 2013 Acadia Denali home on March 2, 2013 and will continue to have my car serviced by Kelly. Hopefully, after 3 years I will find my next dream vehicle at Kelly's! More

I have purchased two cars from Mike Holmwood in the past. As Michael was promoted to Assistant Manager, he introduced us to Nick for assisting us in purchasing our next car. In cooperation with Mike, Nick As Michael was promoted to Assistant Manager, he introduced us to Nick for assisting us in purchasing our next car. In cooperation with Mike, Nick was able to find us a car that worked for us and brought the deal to fruition with ease. More

Don and Norris are true professionals. They made my wife and I feel tremendously at ease while purchasing our new car. Don showed us several vehicles and made great recommendations for both of us. Norris and I feel tremendously at ease while purchasing our new car. Don showed us several vehicles and made great recommendations for both of us. Norris listened to our budget and payment concerns and helped us get the best deal possible. Walking away from this deal not only do we love our new car we truly enjoyed the experience of purchasing it. More

I saw Bruce several times over a 10 day period before deciding on the Buick. We drove locally around the dealership and several days later I took the car home for the afternoon. All my questions answered deciding on the Buick. We drove locally around the dealership and several days later I took the car home for the afternoon. All my questions answered , my wife and I decided on the Buick, Bruce was very helpful during the process. More

Overall the whole experience was unexpected. Normally, once you step on a lot and begin your search, the vultures come out once they see their prey. The constant hovering, breathing down your neck, makin once you step on a lot and begin your search, the vultures come out once they see their prey. The constant hovering, breathing down your neck, making you want to just get away and escape the pressure and hard sell, this was not the case. Me and my wife were finally greeted with a nice window of oppurtunity to look through the inventory, without harrasment. We had plenty of time to test drive cars and questions, without the feeling of pressure to buy. Ed(salesman), gave us the space we needed, and was there when he was needed. The whole staff at Kelly were friendly, we would recommend this dealership to anyone. More

When I entered the dealership I was greeted by Nick and made to feel very welcome. He gave me a tour of the facility and I was happy to see that everything looked very clean, organized and well maintained made to feel very welcome. He gave me a tour of the facility and I was happy to see that everything looked very clean, organized and well maintained. I didn't do much research before I started car shopping so I had a million questions. Nick was very patient, answered all my questions and showed me how different features on the cars worked. I love my Buick! I would recommend this dealership and especially Nick to any one of my friends. More

I just had a pleasant day my wife and I decided to down size the amount of cars we own. We walked in and met Nick Paxos we traded in two cars in and purchased a 2013 Lacrosse. the conversation was the ple size the amount of cars we own. We walked in and met Nick Paxos we traded in two cars in and purchased a 2013 Lacrosse. the conversation was the pleasant thing., We talked about many things including restaurants and run flat tires his knowledge of food and cars was delightful. I've dealt with this dealership for two years and this is my second purchase. Bruce Merkel More

Please allow us to express our appreciation for your Kelly Buick service representative Connie Kern. In our opinion Connie has gone above and beyond what anyone could possibly expect in the line of ser Kelly Buick service representative Connie Kern. In our opinion Connie has gone above and beyond what anyone could possibly expect in the line of service from a dealership. I was in the hospital and missed my service appointment. Because it is unusual for me to miss a scheduled appointment, Connie called to see if there was something wrong. Upon learning that I was hospitalized she rescheduled the appointment for after my discharge. She expressed concern over whether or not I would be able to drive to the dealership for the appointment and offered to pick up the car at my house and return it after the servicing. We feel that Connie should be commended for providing the type of exceptional service that one does not ordinarily see in this day and age. She is a genuine example of the kind of service that will keep us coming back to Kelly Buick. More

Couldn't ask for better customer service. Friendly and very outgoing. The purchasing of my new used car went very smooth. Go see this guy! and very outgoing. The purchasing of my new used car went very smooth. Go see this guy! More