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Kelly Buick GMC

Emmaus, PA

4.6
1,717 Reviews

585 State Avenue

Emmaus, PA

18049

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Showing 1,717 reviews

January 31, 2020

Quick and painless! All staff were patient and friendly. Nikki was honest and extremely helpful. Glad to be in and out with a new car! More

by AL9589
Recommend Dealer
Yes
Employees Worked With
Brian, Nikki Hall, Allison Ehrich
Feb 03, 2020 -

Kelly Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

January 31, 2020

Crystal was very friendly. She understood our wants and needs and didn’t try to pressure us. Everyone at the dealership was extremely helpful. I am very happy. More

by dlebert
Recommend Dealer
Yes
Employees Worked With
Crystal Wagner
Feb 03, 2020 -

Kelly Buick GMC responded

Thank you for sharing your experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

January 30, 2020

Buying a car always seems like a daunting task and all I can say is that The Team of BRANDON Woodson, Peter Freedman, Brian Kates and Matt Kelly at Kelly Buick in Allentown, PA conducted themselves in exemp More

by Chrysa Collins
Recommend Dealer
Yes
Employees Worked With
Peter Freedman, Matt Kelly, Brian Kates, Brandon Woodson
Jan 31, 2020 -

Kelly Buick GMC responded

Thank you so much, Chrysa! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

January 29, 2020

Abdoul was the best. I don’t know how he manages to do what he does but I’m very thankful for the hard work and diligence he put in to finding me the right car, that I greatly enjoy, and for a awesome pri More

by Mr.mayo89
Recommend Dealer
Yes
Employees Worked With
Mark Swoyer, Russ Carter, Matt Kelly, Brian Kates, Abdoul Kiswani
Jan 31, 2020 -

Kelly Buick GMC responded

Thank you for sharing your experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

January 24, 2020

LEASING A NEW 2020 ENCORE FROM MICHAEL YERGER THIS LETER IS TO ACKNOWLEDGE WHAT A GREAT AND HONEST SALESMAN MICHAEL YERGER IS, AND BELIEVE ME I DO NOT SAY THIS LIGHTLY. IN MY 72 YRS. DEALING WITH More

by fkhh3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Yerger
Jan 27, 2020 -

Kelly Buick GMC responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Michael assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

January 24, 2020

Mike made the car buying experience amazing. He and the Kelly Dealership turned my unfortunate unexpected break down into a phenomenal new purchase. Mike set my mind at ease from our very first phone ca More

by shannonmcarson
Recommend Dealer
Yes
Employees Worked With
Mike Yerger, Allison Ehrich
Jan 27, 2020 -

Kelly Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

January 23, 2020

Nikki was a pleasure to work with. She is pleasant, knowledgeable and professional. Nick Paxos was helpful in securing the financing we needed to make the purchase. Overall it was a good experience. More

by Leona.Perreault
Recommend Dealer
Yes
Employees Worked With
Nick Paxos, Peter Freedman, Nikki Hall
Jan 27, 2020 -

Kelly Buick GMC responded

Thank you for the great review, Leona. Please come visit us if you need anything else, be it service or sales. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

January 22, 2020

Good Experience Nikki was helpful, pleasant and professional. They did everything they said they would and the delivery was handled without any aggravation or drama. More

by Tom
Recommend Dealer
Yes
Employees Worked With
Peter Freedman, Nikki Hall
Jan 27, 2020 -

Kelly Buick GMC responded

Thank you for sharing your experience with us, Tom. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

January 22, 2020

Mike was absolutely wonderful. The first time I was at Kelly we dealt with Nicki and it was a not so great of an experience. I actually got up and left with my mom. The car was for my parents and my dad u More

by dj42598
Recommend Dealer
Yes
Employees Worked With
Nikki Hall
Jan 27, 2020 -

Kelly Buick GMC responded

Jeanine, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

January 22, 2020

Nikki was so helpful throughout the entire buying process. I will definitely be referring her to all of my friends and family! Hope to do business in the future as well. More

by theil84
Recommend Dealer
Yes
Employees Worked With
Nikki Hall
Jan 27, 2020 -

Kelly Buick GMC responded

Thank you for the feedback! We are happy to hear about your positive experience at Kelly Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

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