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Kelly Buick GMC

Emmaus, PA

4.7
1,719 Reviews
As the premier Emmaus GMC Buick and Easton GMC Buick dealer, Kelly Buick GMC would like to welcome you! Whether you’re researching new Buick's, GMC's, used cars, are ready to buy, or are looking for a reliable service and parts department, our Emmaus Buick GMC dealership has you covered! Kelly Buick GMC has an outstanding reputation because we put the customer first. Visit our Franconia GMC and Franconia Buick dealership and test-drive the new GMC Terrain Crossover SUV or the professional grade Sierra. Kelly Buick GMC is also your Buick dealer from Easton to Bethlehem, PA, come in and see the award-winning LaCrosse sedan or Enclave crossover. You should know that Kelly Buick GMC has a vehicle to meet your transportation needs. As a used car Bethlehem GMC dealer, Kelly Buick GMC is proud to offer you a wide selection of used cars, used trucks, and used SUVs that are like new. Our dealership also has a great selection of quality used Bethlehem Buicks and GMCs. Don’t hesitate to contact us regarding affordable financing options on any new or used car, truck, and SUV in Emmaus. When searching for a service department in the Allentown area you can trust your Buick or GMC with, come to the GM Goodwrench trained and certified technicians at Kelly Buick GMC. Our Allentown GMC and Allentown Buick dealership’s parts department supplies quality OEM parts and our service and parts departments are up-front and personable. For all of your Buick GMC needs visit Kelly Buick GMC at 585 State Road Emmaus PA, 18049.
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585 State Avenue

Emmaus, PA

18049

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Showing 1,719 reviews

February 29, 2024

the service department always goes out of their way to please their customers esp. Clyde Mumma and Michael Bernard More

by dadbo1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michael bernard
Feb 29, 2024 -

Kelly Buick GMC responded

Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Mark Swoyer General Sales Manager (610) 360-3626

February 27, 2024

Andrew was wonderful. Very thankful for the service department at your car dealership. It's very important to me to have a great service department as it builds trust and More

by joepopson
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Andrew
Feb 27, 2024 -

Kelly Buick GMC responded

Joe, Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Mark Swoyer General Sales Manager (610) 360-3626

February 22, 2024

When I went in to trade my Acadia with high miles I thought I’d only be able to get a junker. But I left the lot in a 2022 Buick!! I’m so happy they worked with me and got me into a SUV I’ve always wan More

by mez1221
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Hav, Mark Swoyer
Feb 22, 2024 -

Kelly Buick GMC responded

Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Mark Swoyer General Sales Manager (610) 360-3626

January 12, 2024

Great and professional service each and every time. Always pleased with the staff and service More

by jaybe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Migliaccio, Allison Ehrich
Jan 13, 2024 -

Kelly Buick GMC responded

Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Mark Swoyer General Sales Manager (610) 360-3626

January 12, 2024

Outstanding sales department! We drove an hour to purchase our GMC Acadia, and it was well worth the drive! More

by Gblyler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed
Jan 12, 2024 -

Kelly Buick GMC responded

Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Mark Swoyer General Sales Manager (610) 360-3626

December 27, 2023

Good service and friendly people. I was greeted promptly and was told they would keep me posted as to what they found was the cause of the December diagnostic report showing a probl More

by leestahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Swoyer, MJ Laubach, Robert Migliaccio, Allison Ehrich
Dec 27, 2023 -

Kelly Buick GMC responded

Lee, Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Mark Swoyer General Sales Manager (610) 360-3626

December 14, 2023

Friendly and pleasant nice atmosphere and didn’t wait long for the work that was done More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Migliaccio, Allison Ehrich
Dec 15, 2023 -

Kelly Buick GMC responded

Sue, Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Mark Swoyer General Sales Manager (610) 360-3626

December 07, 2023

The Asst Sales rep, Chris M. was outstanding and informative. All service was completed and mostly covered under my extended warrantee. Got a new set of tires as well with a pric More

by jssmbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Monticello, Mike Yerger
Dec 08, 2023 -

Kelly Buick GMC responded

Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Mark Swoyer General Sales Manager (610) 360-3626

October 27, 2023

Best sales in the area by far. Will go the extra mile to get you the best deal for your purchase and your trade. Will absolutely be back here for my next purchase. More

by jimbowmanjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Hernandez
Oct 28, 2023 -

Kelly Buick GMC responded

Jim, Thank you for taking the time out of your busy day to share your experience with Kelly Buick GMC. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Mark Swoyer General Sales Manager (610) 360-3626

June 28, 2023

Had contacted Kelly buick in Emmaus Pa for repairs to our vehicle , we had also opened a case with buick/GM which we found out they make you believe they offer cost assistance but in the end they don't. Our More

by Dean
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Russ Carter
Jun 28, 2023 -

Kelly Buick GMC responded

Dean, Thank you for sharing the details of your visit. I am sorry you did not have the customer service experience we want all customers to have and apologize for the mistakes we made during your visit. I listened to everything you had to say on the evening you picked up your vehicle and agree you were 100% right in your assessment of your service. We did offer you a discount in addition to providing your wife with a no charge rental. We approached your service visit correctly, but unfortunately just did not execute it properly. Communication was definitely in error, we are not perfect, but will address this for all future customers. Please feel free to call me on my personal cell phone number if you have any addition questions. Russ Carter General Manager (484) 866-5023

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