Back

Kelly Buick GMC

Emmaus, PA

4.6
1,694 Reviews

585 State Avenue

Emmaus, PA

18049

Directions

By Type

Showing 1,694 reviews

July 30, 2020

The staff was very friendly and our salesperson was very accommodating. We would recommend this dealership to family and friends. Purchase process was very straight forward! More

by Tanya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki Hall
Aug 03, 2020 -

Kelly Buick GMC responded

Tanya, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Kelly Buick GMC satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

July 30, 2020

Great transaction. Nikki Hall was awesome to work with Great transaction. Nikki Hall was awesome to work with during the buying process. I will recommend her as well as Kelly Buick GMC to my friends. More

by Ford f150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki Hall
Aug 03, 2020 -

Kelly Buick GMC responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

July 29, 2020

Nikki was a pleasure to deal with. Everything was thoroughly explained including demos of functionalities within the car and swapping out my license plates. I am thoroughly pleased. More

by suzanneharris82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki Hall
Jul 31, 2020 -

Kelly Buick GMC responded

What an enjoyable review to read.  It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or message us should you have any questions. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

July 25, 2020

My experience at Kelly Buick GMC was great. The sales rep Nikki Hall made me feel comfortable and help me find exactly what I was looking for in a vehicle. More

by 22guardian22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Freedman, Nikki Hall
Jul 29, 2020 -

Kelly Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

July 23, 2020

Nikki was very helpful and quick to respond to any problem or question I had. She was very polite friendly, would definitely do business with her again. More

by foxrider8806
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki Hall
Jul 28, 2020 -

Kelly Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

July 14, 2020

The Kelly Buick GMC team made my first car buying experience a great one. I appreciate Abdoul’s patience and support throughout the entire process. It was a pleasure working with Russ as well. More

by Dani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Carter, Abdoul Kiswani
Jul 16, 2020 -

Kelly Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

June 28, 2020

Niki Hall made our purchase experience a very pleasant one! She was friendly, patient and very professional! The sweetest sales person EVER! KELLY got lucky! More

by Jeannie Nourick
Recommend Dealer
Yes
Employees Worked With
Chris in Finance ?????, Russ Carter, Nikki Hall
Jul 01, 2020 -

Kelly Buick GMC responded

Thank you for your great review, Jeannie! We're glad to have Niki on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

June 28, 2020

Anthony helped me with my Jaguar purchase and he was very knowledgeable and polite! He also provided outstanding customer service! Great job Anthony! Thank you! More

by Sbellows37
Recommend Dealer
Yes
Employees Worked With
Anthony Jayetileke
Jul 01, 2020 -

Kelly Buick GMC responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Anthony and our team were helpful during your visit and that you love your new Jaguar. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

June 27, 2020

Abdoul went above and beyond to make my car buying experience easy and stress free. His method of selling cars exceeded my expectations and went seamlessly. Not only is he extremely knowledgeable, but More

by Kristin
Recommend Dealer
Yes
Employees Worked With
Abdoul Kiswani
Jun 30, 2020 -

Kelly Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

June 25, 2020

I knew my guy from high school would hook me up!! He is not like any car dealer I’ve dealt with over the years. Abdoul was professional and aloud me to take my time to think about my Truck purchase. I woul More

by Shrub
Recommend Dealer
Yes
Employees Worked With
Abdoul Kiswani
Jun 26, 2020 -

Kelly Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

...
5
...