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Kelly Buick GMC

Emmaus, PA

4.7
1,719 Reviews
As the premier Emmaus GMC Buick and Easton GMC Buick dealer, Kelly Buick GMC would like to welcome you! Whether you’re researching new Buick's, GMC's, used cars, are ready to buy, or are looking for a reliable service and parts department, our Emmaus Buick GMC dealership has you covered! Kelly Buick GMC has an outstanding reputation because we put the customer first. Visit our Franconia GMC and Franconia Buick dealership and test-drive the new GMC Terrain Crossover SUV or the professional grade Sierra. Kelly Buick GMC is also your Buick dealer from Easton to Bethlehem, PA, come in and see the award-winning LaCrosse sedan or Enclave crossover. You should know that Kelly Buick GMC has a vehicle to meet your transportation needs. As a used car Bethlehem GMC dealer, Kelly Buick GMC is proud to offer you a wide selection of used cars, used trucks, and used SUVs that are like new. Our dealership also has a great selection of quality used Bethlehem Buicks and GMCs. Don’t hesitate to contact us regarding affordable financing options on any new or used car, truck, and SUV in Emmaus. When searching for a service department in the Allentown area you can trust your Buick or GMC with, come to the GM Goodwrench trained and certified technicians at Kelly Buick GMC. Our Allentown GMC and Allentown Buick dealership’s parts department supplies quality OEM parts and our service and parts departments are up-front and personable. For all of your Buick GMC needs visit Kelly Buick GMC at 585 State Road Emmaus PA, 18049.
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585 State Avenue

Emmaus, PA

18049

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Showing 1,719 reviews

October 21, 2020

I was having issues with brakes on my truck & each time I took it there the Technician's comment was that they are working properly. I didn't know that after you applied the brakes softly, 3-4 times they wer More

by captblei2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Allison Ehrich
Oct 22, 2020 -

Kelly Buick GMC responded

Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Kelly Buick GMC. Please reach out to me on my personal cell phone, 484-866-5023, so that I can address your concerns. Sincerely yours, Russ Carter, General Manager Kelly Buick GMC.

October 08, 2020

My experience with working with Peter and Liz at Kelly Buick GMC was a breeze. From the get go, Peter was very good with communicating to feel out car preferences and finances. Then he went out and More

by ben.pradubsri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter and Liz
Oct 09, 2020 -

Kelly Buick GMC responded

Thank you so much for this wonderful feedback, Ben! We're so glad you came back to see us for your Legacy. It's fantastic to know Peter and the rest of our team were able to get you in a car you love. If there's anything else we can help you with in regards to your new vehicle, please let us know. Happy driving! Sincerely, Russ Carter, General Manager, Kelly Buick GMC

August 22, 2020

Abdoul was knowledgeable, courteous, and customer service orientated. He had great follow through in working with me to purchase my new Buick Envision. Mike Yerger closed the deal and didn't let me leave wit More

by Rocco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Yerger, Abdoul Kiswani
Aug 26, 2020 -

Kelly Buick GMC responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new Envision and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

August 20, 2020

Nikki and the team at Kelly were SO helpful and understanding. Such a smooth process from start to finish. No hassle, answered any questions I had. Went above and beyond. Worked with me and my situ More

by Jehna.werkheiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Hall
Aug 24, 2020 -

Kelly Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

August 03, 2020

A truly great experience! We recently leased a GMC Acadia Denali form Kelly Buick GMC. Car shopping is one of our least favorite activities but one that we knew was inevitable. More

by gisye1953
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Yerger
Aug 06, 2020 -

Kelly Buick GMC responded

Congratulations on your new Acadia! Thank you for taking the time to write about your experience. It's great to know Mike and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

July 30, 2020

The staff was very friendly and our salesperson was very accommodating. We would recommend this dealership to family and friends. Purchase process was very straight forward! More

by Tanya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Hall
Aug 03, 2020 -

Kelly Buick GMC responded

Tanya, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Kelly Buick GMC satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

July 30, 2020

Great transaction. Nikki Hall was awesome to work with Great transaction. Nikki Hall was awesome to work with during the buying process. I will recommend her as well as Kelly Buick GMC to my friends. More

by Ford f150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Hall
Aug 03, 2020 -

Kelly Buick GMC responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

July 29, 2020

Nikki was a pleasure to deal with. Everything was thoroughly explained including demos of functionalities within the car and swapping out my license plates. I am thoroughly pleased. More

by suzanneharris82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Hall
Jul 31, 2020 -

Kelly Buick GMC responded

What an enjoyable review to read.  It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or message us should you have any questions. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

July 25, 2020

My experience at Kelly Buick GMC was great. The sales rep Nikki Hall made me feel comfortable and help me find exactly what I was looking for in a vehicle. More

by 22guardian22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Freedman, Nikki Hall
Jul 29, 2020 -

Kelly Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

July 23, 2020

Nikki was very helpful and quick to respond to any problem or question I had. She was very polite friendly, would definitely do business with her again. More

by foxrider8806
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Hall
Jul 28, 2020 -

Kelly Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

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