
Kelly Buick GMC
Emmaus, PA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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I was having issues with brakes on my truck & each time I took it there the Technician's comment was that they are working properly. I didn't know that after you applied the brakes softly, 3-4 times they wer took it there the Technician's comment was that they are working properly. I didn't know that after you applied the brakes softly, 3-4 times they were supposed to go to the floor (sarcasm). I did some research & found out that there was a Service Notice out about the issue I was experiencing. I printed it out, called the Service Manager, he verified it, made an appointment to have the Service Notice implemented on my truck. Low & behold my brakes are now working like they are supposed to from the factory. One would think this would be one of the first steps a Technician would take (looking for TSBs or Service Notices) especially if the customer had the vehicle back multiple times for the same issue. There was no charge from GMC for this repair (thank goodness) but I had to troubleshoot the issue & do the Technician's job. More
My experience with working with Peter and Liz at Kelly Buick GMC was a breeze. From the get go, Peter was very good with communicating to feel out car preferences and finances. Then he went out and Buick GMC was a breeze. From the get go, Peter was very good with communicating to feel out car preferences and finances. Then he went out and in just a couple of days, sourced the perfect car that matched everything that was asked for. The team at Kelly Buick GMC then worked to get the payments and numbers to work. The Subaru Legacy 2016 is such a beautiful car in great shape with low miles and drives like a beast. Thank you guys once again!!! _Ben Pradubsri More
Abdoul was knowledgeable, courteous, and customer service orientated. He had great follow through in working with me to purchase my new Buick Envision. Mike Yerger closed the deal and didn't let me leave wit orientated. He had great follow through in working with me to purchase my new Buick Envision. Mike Yerger closed the deal and didn't let me leave without our new Envision. A great one two punch. More
Nikki and the team at Kelly were SO helpful and understanding. Such a smooth process from start to finish. No hassle, answered any questions I had. Went above and beyond. Worked with me and my situ understanding. Such a smooth process from start to finish. No hassle, answered any questions I had. Went above and beyond. Worked with me and my situation. Super thankful for everyone there. More
A truly great experience! We recently leased a GMC Acadia Denali form Kelly Buick GMC. Car shopping is one of our least favorite activities but one that we knew was inevitable. We recently leased a GMC Acadia Denali form Kelly Buick GMC. Car shopping is one of our least favorite activities but one that we knew was inevitable. Since our lease was running out, we decided this time we were going to shop around and shop we did! We spent one entire week traveling from dealership to dealership. We asked all the questions and received many answers. Some we liked and some we didn't. In the end , we chose the GMC Acadia Denali. Not only was it the nicest equipped vehicle we saw, but we had a great salesperson in Mike Yerger. Mike made both of us feel very comfortable throughout the process. He wasn't pushy and had all the answers to our questions. He was friendly, very knowledgeable but most importantly to us, he was down to earth. Mike made us feel like we knew him for a lifetime. To us, that is important. We were dealing with someone who sincerely cared that we got the vehicle that best met our needs. For that, we thank him and the entire Kelly Buick GMC team for a job well done! More
The staff was very friendly and our salesperson was very accommodating. We would recommend this dealership to family and friends. Purchase process was very straight forward! accommodating. We would recommend this dealership to family and friends. Purchase process was very straight forward! More
Great transaction. Nikki Hall was awesome to work with Great transaction. Nikki Hall was awesome to work with during the buying process. I will recommend her as well as Kelly Buick GMC to my friends. Great transaction. Nikki Hall was awesome to work with during the buying process. I will recommend her as well as Kelly Buick GMC to my friends. More
Nikki was a pleasure to deal with. Everything was thoroughly explained including demos of functionalities within the car and swapping out my license plates. I am thoroughly pleased. thoroughly explained including demos of functionalities within the car and swapping out my license plates. I am thoroughly pleased. More
My experience at Kelly Buick GMC was great. The sales rep Nikki Hall made me feel comfortable and help me find exactly what I was looking for in a vehicle. Nikki Hall made me feel comfortable and help me find exactly what I was looking for in a vehicle. More
Nikki was very helpful and quick to respond to any problem or question I had. She was very polite friendly, would definitely do business with her again. problem or question I had. She was very polite friendly, would definitely do business with her again. More