
Kelly Buick GMC
Emmaus, PA
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I would highly recommend bringing your car here! Kelly Buick Service Center has the most professional, thorough, and personable staff of any dealership in my experience. My service manager, Moriah, Kelly Buick Service Center has the most professional, thorough, and personable staff of any dealership in my experience. My service manager, Moriah, she was the best! My car, a 2011 Buick Enclave was just outside of the factory warranty and needed a new engine; I was going to be out thousands. The dealership went to bat for me with the Warranty Company and GM and they work some magic and got me a new engine at virtually no cost to me. Not to mention they were so gracious to give us a fully loaded 2017 Buick Enclave as a loaner vehicle for a month while this whole process was being sorted out, making sure we were not inconvenienced at all. It is really hard to find good people like this. I would highly recommend bringing your car here! I know I will. More
Excellent Maintenance Support While driving back to my home in South Carolina the check engine light came on in my 2011 GMC Terrain. As I still had approximately 1,000 miles to tra While driving back to my home in South Carolina the check engine light came on in my 2011 GMC Terrain. As I still had approximately 1,000 miles to travel , I contacted ON STAR who connected me with Kelly Buick GMC . The first person I spoke with was Morial Solomon . My first impression was that I was speaking with a very competent , professional , and personable individual . I explained the situation and she said that I could bring the vehicle in the very next morning as I was not intending to stay in the Allentown area for any extended period of time . When I arrived in the morning , I was greeted by a smiling and friendly Moriah. The check in process went very smoothly . Moriah kept me informed during the diagnostic stage and explained very clearly what the "fix" would entail. We agreed and the work was done in a very timely manner.Moriah approached me after the work was completed and wished me a safe trip home. The repair fixed the problem as I drove back to South Carolina . As a matter of fact , I think that my fuel mileage increased considerably after the work was completed. In my opinion , Moriah Solomon is a very valuable asset to Kelly Buick GMC as she is often the first and last Kelly employee a maintenance customer sees and her personality and professionalism gives one confidence in Kelly Buick GMC More

Excellent Service Nick was very informative and helpful during the entire process of us selecting and deciding on a car. I would definitely recommend this dealership t Nick was very informative and helpful during the entire process of us selecting and deciding on a car. I would definitely recommend this dealership to anyone looking for a new vehicle. Thanks again for all of the help! More
Good Place Good place to get a new car ,frendly and helpful .Had some dealings in the past with Kelly , and now a good experience will come back , and use the se Good place to get a new car ,frendly and helpful .Had some dealings in the past with Kelly , and now a good experience will come back , and use the service to. More
New car for m elderly parents Dave Kessler was our salesman. He dealt with a difficult & emotional situation regarding my elderly parents who needed a new car. Actually, the fir Dave Kessler was our salesman. He dealt with a difficult & emotional situation regarding my elderly parents who needed a new car. Actually, the first one they ever owned. He was knowledgeable, understanding and patient. They got a great deal and a nice car. More
Use of the MYLINk in my General Motors car. I admit it, I'm old, old school. I know how to turn on the radio and turn it off. Clearly the options in m 2015 car are beyond my comfort zone. Servi I admit it, I'm old, old school. I know how to turn on the radio and turn it off. Clearly the options in m 2015 car are beyond my comfort zone. Service Department was great explaining how to use things and to reassure me that "it wasn"t me" when things didn't happen the way the manual said they should. More
Couldn't have asked for a better salesperson! We had a great experience with Heather Doll! She was very informative and easy to work with. We felt like she was very knowlegable and helpful! We had a great experience with Heather Doll! She was very informative and easy to work with. We felt like she was very knowlegable and helpful! More

Nick Paxos Sales. Nick is well informed and experienced in the sales dept. His word is his bond and he backs it up. He has a great rapport with the buyer and keeps you Nick is well informed and experienced in the sales dept. His word is his bond and he backs it up. He has a great rapport with the buyer and keeps you well informed. There are no suprises with him. We would refer him to everyone. Thanks Nick. More

Great experience I purchased a used vehicle from Mike and had a great experience. I felt like he listened to my wish list, budget, and concerns and did his best to ac I purchased a used vehicle from Mike and had a great experience. I felt like he listened to my wish list, budget, and concerns and did his best to accommodate. The experience also moved along at a great pace, not spending hours at a dealership was a priority for my husband and I. Overall, we were super happy with the service we provided and would recommend Nick and the team at Kelly Buck GMC to others. More

Great buying experiance Nick came highly recommded by a co worker. I went in looking for a new vehicle for my wife, was not looking to purchase till i did all my research, bu Nick came highly recommded by a co worker. I went in looking for a new vehicle for my wife, was not looking to purchase till i did all my research, but felt so confident that i got a great deal so i went home in a new vehicle. Thanks Nick and Kelly Buick GMC. More