Kelly Buick GMC

Wonderful experience all around! My family and I visited Kelly GMC based on a recommendation from a friend. We set up an appointment with Heather Doll, and from the moment we began i My family and I visited Kelly GMC based on a recommendation from a friend. We set up an appointment with Heather Doll, and from the moment we began interacting with her, all our anxiety and fears of looking for a new car vanished. Heather's friendly personality, care of her customers, humor, wit and knowledge of her trade, all made my family and I in complete comfort. The other staff members at Kelly were just as personable and helpful, from the moment we walked in to the time we drove our new car off of the lot. Words truly cannot explain the wonderful experience we had with Heather and Kelly GMC - truly a great car-buying experience! More

Best sales representative!!! I had been searching around for a vehicle for a couple months. I had no clue what I wanted, except to get out of my old car. I was upside down with my I had been searching around for a vehicle for a couple months. I had no clue what I wanted, except to get out of my old car. I was upside down with my trade. I was looking at cheap little cars, because that's what I thought I could afford. I told Heather what I needed in the car and also what I wanted. While I browsed the lot, she worked with the finance department. A short time later while I was looking at a little economy car that met all my needs, but none of my wants, she came out and pointed out a Mazda CX-9 which had everything I needed and wanted. I went in and signed the papers and off I went!! Best experience ever! More

Excellent Service Heather Doll was wonderful to work with. She was helpful, knowledgable, effecient and honest. I would highly recommend her and this dealership for all Heather Doll was wonderful to work with. She was helpful, knowledgable, effecient and honest. I would highly recommend her and this dealership for all your car needs. More

Luv my car I felt the salesman was very honest (rare). Got our moneys worth. They worked with us on price and my trade in.Salesman, Mike was amazing . He spent a I felt the salesman was very honest (rare). Got our moneys worth. They worked with us on price and my trade in.Salesman, Mike was amazing . He spent a lot of time explaining the details of each vehicle we were looking at. Never rushed us.We made our decision in our time frame.Great follow up as well. More

Excellent Our experience was a pleasant one. My son was purchasing his very first car, and they worked on getting him the best possible financing possible. I wi Our experience was a pleasant one. My son was purchasing his very first car, and they worked on getting him the best possible financing possible. I will definitely be going back when it's time for me to purchase my next vehicle. More

Buying a new car Great customer service! Brian was friendly and polite. He did not try to push us to purchase the car we were looking at. He just guided as to the c Great customer service! Brian was friendly and polite. He did not try to push us to purchase the car we were looking at. He just guided as to the conclusion that we really wanted the car. More

easy, not pushy, perfect I went only for a test drive, however my boyfriend new better that I was going to drive out in my new car... and I did. Ed was perfect - down to I went only for a test drive, however my boyfriend new better that I was going to drive out in my new car... and I did. Ed was perfect - down to earth, honest and not pushy. He made everything easy and understandable. He was extremely knowledgeable and explained everything. I would most definitely recommend him to anyone I know. Thank you for a great experience! More

50/50 experience I have to say in the beginning nick was great he helped me pick a car that suited our family and even steered us away from a bigger more expensive car I have to say in the beginning nick was great he helped me pick a car that suited our family and even steered us away from a bigger more expensive car because it wasn't the right fit. He patiently sat through all of my questions and back and forth, once the deal was done however he seemed to be in a hurry to push us out the door. That alone may be the reason we don't go back next time : ( I feel like they are a good dealership but you can definetly find better deals elsewhere, as I found out after I purchased my car. All of the staff seemed friendly enough and the place is clean with a fully stocked coffee bar! More

Always High Standards I have been a satisfied owner of at least a dozen Buicks. Dealing with Kelly has always been a positive and professional experience. The quality of th I have been a satisfied owner of at least a dozen Buicks. Dealing with Kelly has always been a positive and professional experience. The quality of their used vehicles is excellent; my chief reason for returning. Good product, good pricing, good customer service - no reason to shop elsewhere. More

Satisfied Customer Anthony made the process quick & painless; changed my view of car salesmen. We will do future business with Kelly Automotive Group. He was a pleasur Anthony made the process quick & painless; changed my view of car salesmen. We will do future business with Kelly Automotive Group. He was a pleasure to deal with. More