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McGovern Ford of Beverly

Beverly, MA

4.6
585 Reviews

420 Cabot Street

Beverly, MA

01915

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Showing 585 reviews

July 20, 2026

My service. Was great I had a 3:00 pm service time. Got there. 15 min early For a recall. Took truck in right away. I waited. For. 30 min More

by peterwoodnissan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Amore
July 18, 2026

I've had two interactions with McGovern, one with the parts department, one with service. Both were excellent. More

by greggehiggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Gambone, Patrick Amore
Jul 20, 2026 -

McGovern Ford of Beverly responded

That's what we love to hear! Thank you for choosing McGovern Ford of Beverly and for sharing your feedback about our parts and service teams, Greg.

July 17, 2026

I was early for appointment and they took me early. The people were very nice. More

by Daignaultpat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimetri
Jul 20, 2026 -

McGovern Ford of Beverly responded

Thanks so much for taking the time to leave McGovern Ford of Beverly a great review!

July 17, 2026

Brought my 2021 Escape in for service issues including a recall. EVERYONE was Extremely helpful, friendly and professional. Christine and Frank were just Terrific! More

by Jill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Morganelli, FrankGambone
Jul 17, 2026 -

McGovern Ford of Beverly responded

Jill, thank you for choosing McGovern Ford of Beverly! We will be sure to thank Christine, Frank, and the rest of our service team for providing such wonderful service! See you next time!

July 09, 2026

Do NOT take your car here for service. I brought it in under a recall for repairs TEN MONTHS AGO and have had zero status updates. About once a month I try to call Demitri and see what’s h More

by WrenV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Demetri Papageorgiou
Jul 10, 2026 -

McGovern Ford of Beverly responded

Wren, this is certainly not the level of communication or service we aim to provide, and I sincerely apologize for the lack of updates regarding your recall repairs. It's concerning to hear that we've fallen short in keeping you informed. I would like to personally assist you with this matter and ensure that we get things resolved promptly. Please reach out to me directly when you have a moment. Thank you, Chris Gabresi - General Manager - (781) 484-0215

July 04, 2026

service was very willing to make my situation work, and get me in a loaner when i needed it. More

by drmkmain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Pierce
Jul 06, 2026 -

McGovern Ford of Beverly responded

There is nothing better than a great review. Thanks for giving McGovern Ford of Beverly your business!

July 04, 2026

Demetri was awesome. Helpful and provided great client service! Highly recommend the service department at McGovern Ford. More

by rdgreenbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetri
Jul 06, 2026 -

McGovern Ford of Beverly responded

Thank you for the top-notch review of Demetri and the team! We appreciate your business and hope to welcome you back to McGovern Ford of Beverly down the road.

June 22, 2026

Easy securing an appointment and scheduled maintenance 100% completed per request Christine is an A plus More

by PH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine
Jun 23, 2026 -

McGovern Ford of Beverly responded

Thank you for leaving a 5-star review for Christine and the team! It sounds like the whole process was seamless. We look forward to seeing you again at McGovern Ford of Beverly!

June 19, 2026

The service staff is friendly and professional. The price for oil change is fair. I appreciated the coupon providing a free diagnosis of the mechanical issue I had with my Bronco Sport. More

by MattM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine in Service
Jun 22, 2026 -

McGovern Ford of Beverly responded

Hi Matt, thank you for choosing McGovern Ford of Beverly and sharing your experience with our Service Team! It means a lot to hear that you feel confident and cared for here. We hope to welcome you back next time!

June 06, 2026

My service person was outstanding. Like the best I’ve any had in the last 50 years. The absolute best. She takes care of customers and protect the business:Please recognize her approac More

by Demps4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Amore, Mark Galante
Jul 10, 2026 -

McGovern Ford of Beverly responded

We're thrilled to hear such high praise for our team member! It's wonderful to know that your service exceeded expectations. We will certainly pass on your kind words and recognition. If there's anything that would improve your experience, please reach out. Chris Gabresi - General Manager - (781) 484-0215

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