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Kelly Ford

Melbourne, FL

4.8
3,258 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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776 Magnolia Avenue

Melbourne, FL

32935

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Showing 3,258 reviews

December 11, 2016

Very friendly people and Jay was fantastic! Found a used Edge on Autotrader and from my first request for info Internet Jay was all over it! Test drove and bought the next day. Staff was very More

by Hawaii Fishing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Algieri-McCarthy, Jay McEvoy, Jon Powell
Dec 13, 2016 -

Kelly Ford responded

Thank you for your feedback about Internet Jay! He is truly an asset to our team and we are pleased to hear he was able to make your buying experience an easy one. Congratulations on the purchase of your Ford Edge!

December 08, 2016

Phil is the "Go To Guy" Had reservations with solo purchase; pleasantly surprised with cordial treatment. Genuine interest from all the staff and no pressure. I'm a happy For More

by Silversteak
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Pettus, Vinny Amore, Judy Daly, Carlos Arciniegas, Cheryl Shaton, Doug Finwall, Tyler Zuchowski
Dec 13, 2016 -

Kelly Ford responded

Thank you for the great feedback about Phil! Please reach out if there is anything further we can do to insure you are completely satisfied with your new Ford. Merry Christmas to you as well!

December 07, 2016

Great Experience I found this dealership online. Mike Casey understood what I was looking for and was responsive over the phone while I was not in the vicinity. Mike More

by COLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Casey
Dec 13, 2016 -

Kelly Ford responded

Cole, thank you for taking the time to leave your feedback about Mike and our team! At Kelly Ford we believe in customer service long after the initial sales transaction, and we are glad to hear our team continued to follow up after your sale. As you stated above, please feel free to contact us any time with future questions about your vehicle. Thank you again for your awesome review and welcome to the Kelly Ford family!

December 06, 2016

"Highly Recommended" Great Experience Sales & Leasing consultant, Phil Pettus did an amazing job on making my daughters purchase a dream come true. My daughter found Phil Pettus online thr More

by Momma Bear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Pettus, Carlos Arciniegas
Dec 13, 2016 -

Kelly Ford responded

Thank you for your stellar review about Phil and the rest of our team! At Kelly Ford, we strive to treat all our great customers like family and are pleased to hear you and your daughter were taken care of as such. Please do not hesitate to reach out with any further questions, we look forward to assisting all your future sales and service needs. Congratulations to your daughter on the purchase of her new Ford Mustang!

December 06, 2016

Profound Commitment to Professionalism and Integrity Sales & Leasing consultant, John Alligood of Kelly Ford in Melbourne, Florida provided an e-quote for my newly purchase light duty truck, there was n More

by House M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Alligood
Dec 13, 2016 -

Kelly Ford responded

Thank you for taking the time to leave your feedback about John! We agree that he is an asset to our dealership, and we are thrilled he had the opportunity to earn your trust and your business. Please reach out if there is anything further we can do for you. Congratulations on the purchase of your new truck!

December 06, 2016

Brought us up to speed with his tech savvy knowledge After purchasing our 2017 Ford Escape, Jay brought us into the 21 century with his great explanations of all our car features including Fords new Sync More

by Doug R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay McEvoy
Dec 13, 2016 -

Kelly Ford responded

Hi Doug, thank you for taking the time to leave your feedback about Jay! Hands-free features are definitely a great benefit in newer vehicles, and we are glad to hear Jay insured you were comfortable using those features before you drove away. Please feel free to reach out if you have any further questions. Congratulations on the purchase of your brand new Escape!

December 05, 2016

Alway's a great experience. Excellent customer service and timely repairs. I wouldn't choose any other dealership to go to Kelly ford has a customer for life. Keep up the good w More

by Wlewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jocelynn Apfel
Dec 13, 2016 -

Kelly Ford responded

Thank you for your stellar review about our service department! Our best compliment is a return customer, and we are glad to consider you part of our Kelly Ford family. See you next time!

December 05, 2016

No pressure and great experience Casey Tucker was amazing. Very friendly and easy to talk to. Very knowledgeable in answering all of my questions. He was concern with my needs and did More

by Caseey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Tucker, Charlie Algieri-McCarthy, Cheryl Shaton, Jon Powell
Dec 13, 2016 -

Kelly Ford responded

Thank you for your outstanding feedback about Casey and the rest of our team! We have never believed in high-pressure sales tactics and are thrilled to hear your experience allowed you to take your time and feel comfortable with the buying process. We look forward to handling all your future sales and service needs. Congratulations on your purchase!

December 04, 2016

Great experience My wife and I met with Phil Pettus yesterday and left with a new Ford Escape. The entire experience was great. Phil was very pleasant and easy to deal More

by Mikeman2016
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Pettus, Cheryl Shaton
Dec 13, 2016 -

Kelly Ford responded

Thank you for taking the time to leave your review, Mike! Phil truly cares about each one of his customers, and we know you were truly in good hands. Please reach out with any future questions. Congratulations on the purchase of your new Ford Escape!

December 04, 2016

Best Deal I Ever Made - Thanks Brent Amazing customer service. Brent really listened to what I was looking for and provided just that. The whole dealership really went out of their way More

by chough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Slater
Dec 13, 2016 -

Kelly Ford responded

Thank you for the awesome review! Nothing makes us happier than getting our customers the very best deal on the vehicle they want, and we are thrilled to hear this was the case in your experience. Congratulations on your purchase!

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