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Kelly Ford

Melbourne, FL

4.8
3,206 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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4305 Pineda Cswy

Melbourne, FL

32940

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Showing 3,206 reviews

October 07, 2019

Outstanding service and treatment we received. A plus all the way. Jim Wilson kept us updated and explained in detail about the concerns we were having. More

by CJ
Recommend Dealer
Yes
Employees Worked With
Jim Wilson
Oct 08, 2019 -

Kelly Ford responded

Thank you for your great review, CJ! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Kelly Ford Team

October 06, 2019

We felt very welcomed from the beginning. We were made to feel like the priority even with your fall festival going on. Damian went above and beyond for us, and other people also kept asking if they could ge More

by SarahT
Recommend Dealer
Yes
Employees Worked With
Ryan Kurtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amee, Johnnie Walsh, Damian Hall
Oct 08, 2019 -

Kelly Ford responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Kelly Ford Team

October 03, 2019

everyone was very helpful and considerate. Every person I had contact with was so very helpful.They did the insurance for me and the registration. They even drove me to the bank to get the down More

by feef
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arthur Portnoff
Oct 08, 2019 -

Kelly Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Kelly Ford Team

October 02, 2019

Superb Service! Derek Always Looks Out for His Customers! Derek got me in for my oil change service. It was done right and on time. Derek recommended some additional things that should be done, but was not hi More

by ai4gk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Ertz-Berger
Oct 02, 2019 -

Kelly Ford responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. We will pass your feedback along to the team! Best, The Kelly Ford Team

September 30, 2019

second purchase here This is my second ford truck I purchased here and the staff is awesome. I feel very comfortable dealing with Kelly Ford,both sales and service departm More

by jphnp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reggie Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnnie Walsh, Bob Doyle
Oct 02, 2019 -

Kelly Ford responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, The Kelly Ford Team

September 26, 2019

Outstanding customer service! I had every aspect of my truck buying experience explained in detail without pressure, which is very important to me. II worked with Joe Zayner and More

by BBeach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Mannain, Joe Zahner
Sep 30, 2019 -

Kelly Ford responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. We will pass your feedback along to the team! Best, The Kelly Ford Team

September 26, 2019

Great customer service and communication Kelly Ford was able to give me an appointment time that worked perfectly for me. As soon as I showed up, there was a friendly service advisor ready to More

by 7378
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Skinner
Sep 30, 2019 -

Kelly Ford responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, The Kelly Ford Team

September 25, 2019

Amazing Thank you for making this the Best Buy experience ever... service was top notch and Justin went out his way to make sure my first ford purchase become More

by Chef lock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Decker
Sep 25, 2019 -

Kelly Ford responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best, The Kelly Ford Team

September 24, 2019

Amazing customer service! Circumstances finally forced me to look into purchasing a new vehicle due to the extensive mileage I put on my car. I was apprehensive about car deale More

by f_donate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Mannain
Sep 25, 2019 -

Kelly Ford responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Andre was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, The Kelly Ford Team

September 23, 2019

Wow factor Reggie, Lindsay and team made purchasing our next Mustang a fun experience. Overall knowledge of the process and the vehicle were impressive. Extrem More

by flint_101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reggie Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsay Ritenour
Sep 25, 2019 -

Kelly Ford responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, The Kelly Ford Team

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