Back

Kelly Honda - Service Center

Lynn, MA

3.9
513 Reviews

513 Reviews of Kelly Honda - Service Center

Sort by
November 19, 2016

GREAT SERVICE Friendly service and assisted in getting my car out fast when I was on a tight timeframe! Very impressed. Would recommend others to get service at More

by Toprater 77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhonda Psomos, Robert Batista
Nov 28, 2016 -

Kelly Honda responded

Our team at Kelly Honda values your time Toprater 77. That's why we'll always work our hardest to get you in and out in a timely manner! Thank you very much for taking a moment to let us know how happy you were with your service at our dealership and for your kind recommendation of our dealership. Visit us again soon!

October 29, 2016

10,000 mile scheduled maintenance Stopped by late afternoon without an appointment fir service . I also had a coupon printed from their site which was far less than their competitors . More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnsthan Lopez
Oct 31, 2016 -

Kelly Honda responded

Hi Andy - thank you for leaving our Kelly Honda dealership your review. We appreciate hearing that you visited our site for our service coupons, and that you were quickly in and out without an appointment. We want all of our customers to know that we value your time, and will do our best to address all of your vehicle needs in a timely manner without cutting any corners. Please let us know if we can help you out again with any of your vehicle needs Andy. Take care!

October 23, 2016

excellent service, had my brake pads replaced Drop off and pick up is quick, service is always reliable, and the staff is super helpful. so glad I found a place I feel I can trust with their asse More

by Mn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Batista, Robert Batista
Oct 31, 2016 -

Kelly Honda responded

Thank you Mn1, we appreciate you taking a moment to let our team at Kelly Honda know how you felt about your recent brake pad service. We take great pride in offering quick, efficient and thorough service to our customers and we're happy to hear you enjoyed working with our team. Please don't hesitate to visit our team again soon or contact us if we can help you more in the future.

October 18, 2016

Fast, easy, friendly! Went in for a sticker at the end of the month and couldn't believe how quickly I was in and out. I have also been in for an oil change and was equall More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhonda Psomos
Oct 19, 2016 -

Kelly Honda responded

We love hearing that Lisa! Thank you for sharing - we definitely take pride in our efficiency and our ability to help out customers quickly. If we can help you again with any of your vehicle needs Lisa, please don't hesitate to stop by or contact our team.

October 12, 2016

Airbag recall Waited 6 months for Honda to distribute recalled airbags. But Kelly called me for service and were courteous and prompt for installation in spite of More

by Art
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini
Oct 19, 2016 -

Kelly Honda responded

Thanks for the kind review Art. We're sorry to hear about the wait for the recall. We appreciate you visiting our Honda dealership and letting us take care of the service for you. Please visit us again soon if there's anything else we can help with Art. Thanks again!

October 10, 2016

Software update Very fast and efficient. I was told it would be up to two hours for the upgrade. Pleasantly surprised was at the dealership for a total of 45 minutes More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Maurais, Kenny Batista
Oct 11, 2016 -

Kelly Honda responded

Thanks for leaving our team a review Karen! Glad to hear that the software update was quicker than expected. We appreciate you giving us the chance to take care of you and your vehicle. If we can be of more assistance, please let us know. Have a great day Karen.

October 08, 2016

Awesome service Went to Honda for car service was in and out with fast quality service. All questions I had on my car were answered fully as well as mechanic double c More

by Smf1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini
Oct 11, 2016 -

Kelly Honda responded

Thank you for choosing our dealership to service your vehicle Smf1031. It's wonderful to hear that you had quick, easy service with our Kelly Honda service team, and that they took extra care to address any possible recalls for your vehicle. We appreciate you sharing your visit with us and if we can help out again please don't hesitate to contact our team or visit us!

September 30, 2016

Great Very good service, had good deals, everyone was friendly, i got the car i wanted, i liked how the check up on you and the people made me feel comforta More

by Jermaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Castro
Oct 11, 2016 -

Kelly Honda responded

Thank you for sharing your experience with us Jermaine. We appreciate the kind words about our dealership and our offers. We're glad that you were happy with your purchase and service. Our goal is to make your visit each time as easy and pleasant as possible. If we can help you out again please don't hesitate to let us know Jermaine.

April 28, 2016

Service Always pleased with service. Ariel is exceptional and Justin is also. People are pleasant, waiting room is clean. Have recommended Kelly Honda to f More

by TAYLORC72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini, Justin Maurais
May 03, 2016 -

Kelly Honda responded

That is very kind of you TAYLORC72, thank you for your recommendation to others - we greatly appreciate it. We love hearing that you enjoyed your service with Ariel, Justin, and the rest of our team. If you need anything else at all, please don't hesitate to reach out to us again.

April 28, 2016

Oil change and filters Every time I come in the staff is always friendly. They explain what will we done and there are no surprises. Just a great place to bring my car in. More

by MARYJANEMNM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini
May 03, 2016 -

Kelly Honda responded

We're proud to be your go-to dealership MARYJANEMNM, thank you so much. It's an honor helping you with your vehicle service, and we're glad to hear you've had such pleasant experiences with our team every time. We look forward to helping you again, and please don't hesitate to let us know if there is anything else we can assist you with.

...
30
...