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Kelly Honda - Service Center

Lynn, MA

3.9
513 Reviews

513 Reviews of Kelly Honda - Service Center

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December 04, 2015

Light on the dash board I had no appointment, yet was assisted right away. The light was low tire pressure. All tires were checked. Oh and I got a free car wash to boot. Grea More

by CAGFWG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anais Peguero
Dec 14, 2015 -

Kelly Honda responded

We are happy to hear that your visit was nothing but successful CAGFWG. We are glad that you were provided with great customer service and an overall pleasant experience. We appreciate you taking the time to share your feedback with us, have a nice day.

December 04, 2015

Above & Beyond Arriving on Thursday afternoon for a B1 level service, requiring no prior appointment , I was met by courteous individuals. The process was explaine More

by EFARRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Maurais
Dec 15, 2015 -

Kelly Honda responded

Hi EFARRELL, thank you for sharing your review with us. We are pleased to hear that your service appointment ran smoothly and that service kept you updated on your car. Thanks again for your review, please let us know if there is anything else we can do for you.

December 02, 2015

kelly"staff great staff its been my seventh car with kelly dealers never been more glad than the year i sta rted buying kelly"s cars thank you again More

by ANTHONYPAONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ariel Vittini
Dec 14, 2015 -

Kelly Honda responded

Thank you for being such a loyal customer Anthony! Your dedication means a lot to us and we are glad that your experiences with us have been so positive.

December 02, 2015

Prompt Efficient Service The intake staff does a terrific job of attending to details, e.g., noticing that my inspection sticker was expired! They look over everything and ma More

by RPENDLE55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini
Dec 14, 2015 -

Kelly Honda responded

Thank you for your review on our service team RPENDLE55. We are pleased to hear that you received such great service and look forward to doing business with you again.

November 30, 2015

Very bad Honestly , Saturday was my worst day I spent in mechanic shop , comeback to this shop at Lynn after this experience I had and the frustration I don't More

by REDHALAMRIBEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Maurais
November 30, 2015

Great services and fast I had a great experience with my most recent "Level D" tuneup. As we all know, this is the most expensive one and was worried that I would be stuck th More

by SUZANNE4482
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini
Dec 14, 2015 -

Kelly Honda responded

Hi Suzanne. We are happy that the service team took such great care of both you and your car. Getting stranded on the highway, especially this time of year, is certainly a situation we don't want you to be in. Thank you for taking the time to write your review, have a great day Suzanne.

November 30, 2015

Excellent experience! I had never been to Kelly Honda before. I purchased my 2007 Honda pilot at another dealership. The location and Lynn is closer than the other dealer More

by Futdok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anais Peguero
Dec 14, 2015 -

Kelly Honda responded

Welcome to the Kelly Honda family Futdok! We are glad that your first experience with us was a positive one. We appreciate your review and look forward to working with you in the future.

November 27, 2015

ryn benson he was great and very personable he understood what i wanted and i got it he did all the paperwork i all of a few hours.. he was awesome More

by cherij6571
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 30, 2015 -

Kelly Honda responded

We are pleased to hear how great Ryn was to you during your visit cherij6571. Glad that all the paperwork was sorted out so quickly. Thank you for taking the time to write your review.

November 25, 2015

Oil change I have them rolled in to my lease but the dealership is far away from where I live so I go to Kelly. They have always been super efficient and treat m More

by DJANGIECPRODUCTIONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhonda Psomos, Ariel Vittini, Justin Maurais, Anais Peguero, Kenny Batista
Nov 27, 2015 -

Kelly Honda responded

Happy that we can accommodate you DJANGIECPRODUCTIONS. Your business means a lot to us and we are glad that you have given us the opportunity to work with you.

November 25, 2015

inspection and oil change The location on the Lynnway is very easy to get to. Mr. Batisita was very helpful. The work was effective and efficient. My overall experience was More

by BACKDOCJOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Batista
Nov 27, 2015 -

Kelly Honda responded

Hi BACKDOCJOE, we are glad that our location is so convenient for you. Thank you for taking the time to write your review on Kenny Batista. We appreciate hearing how great your overall experience was with us.

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