Back

Kelly Honda - Service Center

Lynn, MA

3.9
513 Reviews

513 Reviews of Kelly Honda - Service Center

Sort by
November 23, 2015

Professional and Non-Intimidating They took the time to bring me out to my car propped up in the garage to show me the work that needed needed to be done and why. Despite having a mult More

by MIGHTYQUINN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini
Nov 27, 2015 -

Kelly Honda responded

Pleased to hear that you had your car taken care of in a timely manner MIGHTYQUINN. Our service team wants to be as quick and convenient as possible and we are glad to hear that you received that.

November 22, 2015

Great customer service Had a great experience getting work done to my Honda Odyssey. I was treated with professionalism and the team went of their way to get me the best ser More

by GONZALES7997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini
Nov 27, 2015 -

Kelly Honda responded

We appreciate hearing your feedback GONZALES7997. Happy to hear that you got Odyssey taken care of. Thank you for your review, take care.

November 22, 2015

Another battery replacement. Service center performed required service in timely manner. I have a problem with this 2012 CRV, bought used in 2014 and has had multiple problems wi More

by BARJOH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini
November 20, 2015

Great experience. Everyone was courteo, helpful, and kind. From the minute I stepped in to the service department till the minute I left the staff was very helpful kind and cleaned my car. Great service I was More

by ASC228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier was also very friendly and kind, Michael Psomos Sr., Rhonda Psomos
Nov 27, 2015 -

Kelly Honda responded

We are pleased to hear that ASC228. It is great to know how helpful our staff was-you deserve it! Thank you for your review, have a nice day.

November 20, 2015

Great service, but way too high prices for repair My car was being repaired for a recall problem. The customer service was fantastic and very professional. There is free coffee and a play room for kid More

by K_WARAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ariel Vittini, Anais Peguero
November 19, 2015

Poor fullfiment of my request Along with the regular maintenance service I requested a car wash and interior vacuum and they only thing that they did was vacuum the driver seat. I More

by AMANDA_4181
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rhonda Psomos, Ariel Vittini, Justin Maurais, Anais Peguero, Kenny Batista
Nov 19, 2015 -

Kelly Honda responded

We reached out to Amanda to apologize for not meeting her expectations when she was here. We've offered to have her leave her car with us some day and we will give her a loaner car to use while we totally recondition (wash, wax, clean interior etc) her vehicle. This is our way of showing her that we dropped the ball and want to make things right.

November 19, 2015

very good and quick good service and will recommend to any body ask me the price little high bot it is dealer ship ., so it is fine I will say thanks for your service More

by MAJED631
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Maurais
November 19, 2015

Went there for an oil change and front end alignment Excellent service. I like the convenience of the express lane. Service was excellent. I walked in and the wait time was fine. Please send special serv More

by TOMYCOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Batista
Nov 27, 2015 -

Kelly Honda responded

Glad to hear that TOMYCOFF. We are always pleased to receive such positive feedback from our customers. We appreciate your review on our service team and look forward to working with you again soon.

November 18, 2015

Quick, Competent, Easy I went there to have my car inspected and ask questions about making it my primary service center on my new Honda. Rhonda Gunning aptly added me to sy More

by CARRERA.FF@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhonda Psomos
Nov 27, 2015 -

Kelly Honda responded

Hi CARRERA.FF@gmail.com, welcome to the Kelly Honda family! We are glad to have you on board with us. We appreciate you taking the time to work with Rhonda and our service department. We look forward to working with you!

November 17, 2015

Honda Civic recall notice (airbags) Good job! Both Justin and Anais were very friendly and service-oriented. They're both assets to Kelly Honda! The work was done well, and doing the ins More

by KEYNORTH03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Maurais, Anais Peguero
Nov 27, 2015 -

Kelly Honda responded

Thank you for your kind review KEYNORTH03. We are happy that Justin and Anais were able to work with you and provide such great service. Have a great day!

...
40
...