513 Reviews of Kelly Honda - Service Center
Professional and Non-Intimidating They took the time to bring me out to my car propped up in the garage to show me the work that needed needed to be done and why. Despite having a mult They took the time to bring me out to my car propped up in the garage to show me the work that needed needed to be done and why. Despite having a multitude of services I needed done as part of the service routine, they had me out when they said they would (in a timely manner). More
Great customer service Had a great experience getting work done to my Honda Odyssey. I was treated with professionalism and the team went of their way to get me the best ser Had a great experience getting work done to my Honda Odyssey. I was treated with professionalism and the team went of their way to get me the best service at the best price. More
Another battery replacement. Service center performed required service in timely manner. I have a problem with this 2012 CRV, bought used in 2014 and has had multiple problems wi Service center performed required service in timely manner. I have a problem with this 2012 CRV, bought used in 2014 and has had multiple problems with vehicle not starting. Four months after purchasing the dealer replaced the battery. Recall for software battery management was performed seven months after second battery was replaced by dealer. Eight months later third battery replaced at my cost of $145.97 by dealer. I have a vehicle now for 19 months that has had three batteries and I don't feel this vehicle is dependable or reliable. First Honda purchased based on advertisement about dependability and may be the last. More
Great experience. Everyone was courteo, helpful, and kind. From the minute I stepped in to the service department till the minute I left the staff was very helpful kind and cleaned my car. Great service I was From the minute I stepped in to the service department till the minute I left the staff was very helpful kind and cleaned my car. Great service I was in and out in an hour. More
Great service, but way too high prices for repair My car was being repaired for a recall problem. The customer service was fantastic and very professional. There is free coffee and a play room for kid My car was being repaired for a recall problem. The customer service was fantastic and very professional. There is free coffee and a play room for kids, which I greatly appreciated. On the downside, I happen to have an exhaust problem and asked for a quote, which turned out to be $3,500. I took my car to Meineke and the repairs can be done for a whopping $280. That's a huge difference. If the prices were more reasonable I'd repair at the Honda dealer. More
Poor fullfiment of my request Along with the regular maintenance service I requested a car wash and interior vacuum and they only thing that they did was vacuum the driver seat. I Along with the regular maintenance service I requested a car wash and interior vacuum and they only thing that they did was vacuum the driver seat. I was very dissapointed after waiting for over 45mins my request was not fullfilled. More
very good and quick good service and will recommend to any body ask me the price little high bot it is dealer ship ., so it is fine I will say thanks for your service good service and will recommend to any body ask me the price little high bot it is dealer ship ., so it is fine I will say thanks for your service More
Went there for an oil change and front end alignment Excellent service. I like the convenience of the express lane. Service was excellent. I walked in and the wait time was fine. Please send special serv Excellent service. I like the convenience of the express lane. Service was excellent. I walked in and the wait time was fine. Please send special service coupons in the mail. More
Quick, Competent, Easy I went there to have my car inspected and ask questions about making it my primary service center on my new Honda. Rhonda Gunning aptly added me to sy I went there to have my car inspected and ask questions about making it my primary service center on my new Honda. Rhonda Gunning aptly added me to system, and assured me I wouldn't be getting dealer spam, answered the rest of my questions, and then sent me on my way. I will be back. More
Honda Civic recall notice (airbags) Good job! Both Justin and Anais were very friendly and service-oriented. They're both assets to Kelly Honda! The work was done well, and doing the ins Good job! Both Justin and Anais were very friendly and service-oriented. They're both assets to Kelly Honda! The work was done well, and doing the inspection sticker was something I hadn't planned on but it was thoughtful of Anais to ask if I wanted it taken care of. More