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Kelly Honda - Service Center

Lynn, MA

3.7
516 Reviews

516 Reviews of Kelly Honda - Service Center

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October 02, 2015

Great Service! I was able to get my oil changed and registration complete in under an hour on my way to work. Working with Ariel so far has been a pleasant experienc More

by ROBD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini
Oct 15, 2015 -

Kelly Honda responded

Glad to hear Rob. We hope you get more opportunities in the future to work with Ariel and the rest of our Kelly Honda team. If there's anything else you need, please don't hesitate to contact us. Thanks again Rob!

October 01, 2015

Very professional I found them quick, responsive and professional. I told them I had an appointment and they accommodated me completely. Everybody worked together. I w More

by LMUISE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Isales
Oct 15, 2015 -

Kelly Honda responded

We appreciate hearing that LMUISE. We're happy to accommodate you and your schedule anytime you require it, and thank you for giving us the opportunity to service your vehicle. We look forward to seeing you back again in the future, and thank you for sharing your experience with others here online!

October 01, 2015

Great Customer Service! Arial in service is very knowledgeable and accommodating. He scheduled my appt on a Saturday which was more convenient with my work schedule. Justin w More

by MELISS1581
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini, Justin Maurais
Oct 15, 2015 -

Kelly Honda responded

Thanks Melissa, we're glad to hear that both Ariel and Justin were so friendly and helpful to you. Anytime you need us to work around your schedule, please don't hesitate to let us know - we're glad to do so. Please let us know if you need anything else Melissa!

October 01, 2015

Usually have good service but not this time I scheduled an appt for my 2015 CRV. It was my second appointment with my vehicle which I bought at Kelly Honda. I have been a customer there for th More

by ADAM0314
Recommend Dealer
No
Employees Worked With
Anais Peguero
October 01, 2015

Katherine is the best! Katherine took care of and my car during a scheduled service. She indicated that I did not need all the service I had signed up for anti could wait un More

by Oakislandkid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine
Oct 15, 2015 -

Kelly Honda responded

Hi Oakislandkid, thank you for your kind review. We're happy that Katherine was so helpful to you on your visit! We hope you'll visit Katherine and our Honda team again in the future if there is anything else we can do for you.

September 30, 2015

Very good I brought my car in for the 5,000 mile check. The staff was efficient and helpful. The work was done very quickly and I appreciated the car wash and t More

by IRWINCOHEN47
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Didn't get names of service staff
Oct 15, 2015 -

Kelly Honda responded

Thank you Irwin, we appreciate the service review, and we're happy to do anything else for you to continue to keep you happy! We hope to see you again at your next service checkup, and don't hesitate to reach out if we can do anything else for you.

September 26, 2015

like visiting family. We have been customers of Kelly service since the purchase of our 2008 Pilot in November of 2007. Right from the very first time I brought my vehicl More

by PISCES3459
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Costa the tech. , Ariel Vittini
Oct 15, 2015 -

Kelly Honda responded

Hello Giulia and Sal, thank you so much for your thoughtful review of Ariel, Costa, and our Kelly Honda service department in Lynn. We're glad to hear that our professionals have made it comfortable, welcoming and worthwhile for you to continue visiting our service department over the years. Our staff loves hearing from longtime customers like yourself, who we are indebted to for your loyalty and dedication to our dealership. We will continue to provide you both with the high level of quality customer service you've come to expect from us, and we cannot thank you enough for sharing both of your feelings about Kelly Honda and our service department. Please don't hesitate to reach out to us if either of you need anything at all. Thank you so much Giulia and Sal!

September 25, 2015

Friendly and fast service. This is my first time at this service center and the friendly almost informal interaction with the center is uncommon and amazing. The service was qui More

by PRINCEONIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Batista
Oct 14, 2015 -

Kelly Honda responded

Hello Princeonis, thank you for sharing your feedback with us from your last service visit. We apologize about the car wash - please visit us at your earliest convenience and we'll be happy to take care of that for you. Please let us know if there's anything else we can do for you, and thank you again for giving us the chance to work with you.

September 25, 2015

We can't say enough about Kelly Honda, mainly due to Ariel Ariel Vittini has been our service advisor through our last 4 sales of Honda cars. He is caring and truthful about what we need in service. On the d More

by RONNA.SCHAUBENFUERST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini
Oct 15, 2015 -

Kelly Honda responded

Thank you Ronna and Dan for sharing your feelings about Ariel and our team at Kelly Honda. Ariel is an exemplary employee of ours and we're so happy that he goes the extra mile to keep you happy as a loyal customer of ours Ronna. We hope you'll continue to visit with Ariel and our team if you need anything at all, and thank you so much for taking time out to review our service team, it means a great deal to us Ronna and Dan!

September 25, 2015

Excellent Customer service As always great sevice by all at Kelly hondafrom the time I came into the dealership for an oil change everyone was pleasant and efficient. More

by THEPEARLS
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anais Peguero
Oct 15, 2015 -

Kelly Honda responded

Thank you "ThePearls" for your dedication and loyalty to our Kelly Honda dealership. We enjoy working with you! If there's anything else we can do for you please reach out to us, and we appreciate you taking time out of your day to share your experience, thank you!

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