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Kelly INFINITI

Danvers, MA

4.9
1,391 Reviews

155 Andover Street

Danvers, MA

01923

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Showing 1,391 reviews

November 05, 2026

We went to 3 other car dealerships before coming into Kelly Infiniti. The professionalism and knowledge demonstrated by Junior, Jose and Eric was superior compared to the other dealerships More

by megangordon824
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric, Junior Pena, Jose Wells
Nov 05, 2026 -

Kelly INFINITI responded

Thank you, Megan! We appreciate you giving us the opportunity to earn your business after visiting several other dealerships. It's wonderful to hear that Junior, Jose, and Eric stood out with their professionalism and knowledge throughout your experience. We'll be sure to share your kind words with the team. Thank you again for your business, and we look forward to assisting you in the future!

November 03, 2026

I have been a customer of Kelly Infiniti since purchasing my car 16 or 17 months ago. Everyone, from the salesperson and technicians to the front-desk staff, has been wonderful. I cannot recommend Kelly Infi More

by schneirmitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matheus Neves, Javien Delgado
Nov 04, 2026 -

Kelly INFINITI responded

Thank you so much! We’re thrilled to hear that your experience with Kelly INFINITI has been so positive, from your initial purchase to your visits with our sales, service, and front-desk teams. Our entire team takes pride in providing exceptional customer care, and your feedback means a great deal to us. We truly appreciate your trust and look forward to assisting you for many years to come!

November 03, 2026

Jacob Malburg was excellent; professional personable and thorough. He fully explained my options, provided cost comparisons so I knew my buying choices and was patient explaining the technology in the vehic More

by timcostain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Gird, Jacob Malburg
Nov 03, 2026 -

Kelly INFINITI responded

Thank you, Tim! We’re glad to hear that Jacob provided such a professional and thorough experience throughout your leasing process. Taking the time to explain options, compare costs, and walk you through your new vehicle’s technology is exactly the level of service we strive to provide. We’ll be sure to share your kind words with Jacob. Congratulations on your new lease, and thank you for choosing Kelly INFINITI!

November 02, 2026

Jacob who assisted me was straightforward and honest. I believe I got a great deal and was happy with the process More

by Connolly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Alterio, Matheus Neves, Jacob Malburg
Nov 03, 2026 -

Kelly INFINITI responded

Thank you so much, Connolly! We’re happy to hear that Jacob provided a straightforward and honest buying experience and that you were pleased with your deal. Transparency and customer satisfaction are important to us, and we’re glad the process went smoothly. We’ll be sure to share your feedback with Jacob. Thank you for choosing Kelly INFINITI, and enjoy your new vehicle!

November 01, 2026

Ive been going to Kelly Infiniti in Danvers for years now and I have had nothing but positive experiences. Ive bought 2 Infinitis so far from there (a QX60 & a QX50) Everyone from the front desk folks to the More

by lpignato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Capano, Nick Gird
Nov 02, 2026 -

Kelly INFINITI responded

Thank you! We really appreciate your trust in both our sales and service teams and are glad to hear that your experiences have consistently been positive. It's wonderful to know that Nick and our service team continue to provide the responsive, thorough, and accommodating care you deserve. We're also happy that our inspection videos and valet service have made maintaining your vehicle more convenient. We'll be sure to share your kind words with Nick and the entire team. Thank you again for choosing Kelly INFINITI. We look forward to taking care of you and your vehicles for many years to come!

October 31, 2026

I was able to get an appointment immediately upon request and got my oil change done. Javien Delgado did a great job and provided consistent updates and was extremely respectful of my time. He also looked in More

by Jsarno333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javien Delgado
Nov 02, 2026 -

Kelly INFINITI responded

Thank you! We’re glad to hear you were able to get an appointment quickly and that your oil change was completed in a timely manner. We’ll be sure to pass along your kind words to Javien. His consistent communication, respect for your time, and willingness to go the extra mile are exactly what we strive for at Kelly INFINITI. We truly appreciate your business and look forward to assisting you again!

October 31, 2026

Javeon was courteous and professional in his dealings with me and explaining the pricing of tires More

by Trish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Capano, Javien Delgado
Nov 02, 2026 -

Kelly INFINITI responded

Thank you so much, Trish! We’re glad to hear that Javien provided courteous and professional service and took the time to clearly explain your tire pricing options. We appreciate you recognizing his efforts and thank you for choosing Kelly INFINITI. We look forward to assisting you again!

October 31, 2026

This is the best Dealership I have ever done business with. The salesperson is knowledgeable and professional no pressure. Lisa the manager is caring and friendly, Junior my salesperson was knowledgeable More

by spangp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Avola, Eric Alterio, Junior Pena, Mike Magulas
Nov 02, 2026 -

Kelly INFINITI responded

Thank you so much! We’re honored to hear that Kelly INFINITI has been the best dealership you’ve worked with. Providing a no-pressure, comfortable buying experience is very important to us, and we’re glad Lisa and Junior made such a positive impression. We’ll be sure to share your kind words with them. We truly appreciate your business and look forward to assisting you with your future automotive needs!

October 28, 2026

Well i'm on car 13, with Kelly infinity. Each time it gets easier, this was a no hassle Lease, Lisa and her crew went above and beyond like always. When they say Kelly makes it easy, it trul More

by EATGR8CAKE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Avola, Cong Truong, Mike Magulas, Jose Wells
Oct 29, 2026 -

Kelly INFINITI responded

Wow thank you so much for your loyalty! Thirteen vehicles is an amazing milestone, and we’re honored that you continue to choose us for your automotive needs. We’re thrilled to hear that Lisa and her team made your latest lease hassle-free and went above and beyond once again. We truly appreciate your continued trust and look forward to making your next experience just as easy!

October 28, 2026

Kelly is an honest and fair dealership that I feel treats their customers with honesty and respect More

by ccat121250
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Alterio, Mike Fecteau, Javien Delgado
Oct 29, 2026 -

Kelly INFINITI responded

Thank you so much! We take pride in treating every customer with honesty, fairness, and respect, and we’re glad that has been your experience with our team. We truly appreciate your trust and support and look forward to assisting you with your future automotive needs!

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