Kelly INFINITI

This Infiniti dealership is easy to get to for me and when I arrived there yesterday to have my car serviced Michael was right away to help me to take care of my car when I arrived there yesterday to have my car serviced Michael was right away to help me to take care of my car More

Javien Delgado was my service advisor. He was very informative and patiently explains what service will be needed and the service package that I bought. Thank you Javien. He was very informative and patiently explains what service will be needed and the service package that I bought. Thank you Javien. More

Very pleasant and willing to work with me to get the right car at the right numbers. right car at the right numbers. More

Kind, caring, professional staff. I trust Nick when he advises me of possible issues with our car. I really liked their new video explaining, item by item, which items passed and pr I trust Nick when he advises me of possible issues with our car. I really liked their new video explaining, item by item, which items passed and providing details about future items to be addressed. They always provide estimates for our approval before beginning work on our car. Maria and the front office staff listens to customer feedback and routes me to the right person to help me. I am also very grateful for the valet loaner service. Cooper and/or Jeff are kind and come to deliver me a loaner and take our car. The mechanics perform the scheduled maintenance, get quotes for me on possible repairs, and yesterday, accomplished everything in one day, returning our car yesterday afternoon, washed and looking and feeling great! Thank you so much to the wonderful people I speak with like Maria, Jasmine and Nick, as well as the dedicated team of mechanics who I may never meet but appreciate so much! I feel so safe when I drive our elegant QX60 because I know that the team at Kelly Infinity works together to help us keep our car in excellent driving condition. I trust the Kelly team with our car and, ultimately, with the safety of our lives! Thank you again to each of you who worked on our car! Sincerely, Kathy and Angelo More

The service the fast and accurate with a detailed explanation of what needed to be done explanation of what needed to be done More

Wonder sales and service workers. Highly recommend! Mike Magulas in sale and javien in service are the best! Highly recommend! Mike Magulas in sale and javien in service are the best! More

Professional, qualified staff, very knowledgeable. I trust them with my vehicle. Technicians take pride in their work. I trust them with my vehicle. Technicians take pride in their work. More

Twice now I’ve had to call the Service Department because I was worried about something going on with my car, and each time it’s been a great experience. Javian was able to get me in immediately, and I was I was worried about something going on with my car, and each time it’s been a great experience. Javian was able to get me in immediately, and I was also able to take a loaner car home. I received texts throughout the day updating me on findings and providing quotes to do future work. Then, even though we live a half hour away, Javian had my car delivered to my door for me where I traded in my loaner. Seamless! More

I had a wonderful experience working with Jacob Malburg. He was extremely professional, knowledgeable, and patient throughout the entire process, making sure all of my questions and concerns were fully addr He was extremely professional, knowledgeable, and patient throughout the entire process, making sure all of my questions and concerns were fully addressed. Exceptional customer service from start to finish! More