Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Kelly INFINITI

Danvers, MA

Overview
Reviews
4.9
1,303 Reviews
Call Dealership (978) 774-1000
View Awards

155 Andover Street

Danvers, MA

01923

Directions

By Type

Showing 1,303 reviews

August 31, 2026

Am very disappointed with this dealership my car is only 5 years old I took it to the infinity dealer in Peabody just for a recall & an oil change! when I got it bck it was making a strange noise few day la More

by pee.slim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Gird
Print
Aug 31, 2026 -

pee.slim responded

My car hasn’t been the same since I took it to Kelly’s infinity for the recall not sure what they did to the car, they charged me almost $200 for an oil change no loaner I had a Lexus when ever I need an oil change I would take the car to Ira Lexus & they always give me a loaner sometimes I would keep the loaner car overnight & bring it back the next day , that’s customer service, I purchased the infinity cuz my family wanted it ! Very disappointed in that dealership & the thing that makes it so not cool I live 5 minutes away from the dealership, I guess cuz a black person they don’t trust me cuz I see white folks coming in there & they get a loaner just so they can just look at their car . Never again will I ever go bck there .

August 30, 2026

Fast, easy, great salesman, good price, nice people all around. Would recommend them to everyone More

by ginnyderosa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matheus
Print
Aug 31, 2026 -

Kelly INFINITI responded

Thank you, Ginny! We’re thrilled to hear that you had a fast, easy, and enjoyable experience at Kelly INFINITI. Our team strives to make every visit comfortable and stress-free, and we truly appreciate your kind words about our staff and sales team. Thank you for recommending us—we look forward to serving you again in the future!

August 28, 2026

A great service experience. The pickup/return valet convenience is the best Keep up the good work More

by larosacpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gird
Print
Aug 28, 2026 -

Kelly INFINITI responded

Thank you! We’re glad to hear you had a great service experience and especially appreciated the convenience of our pickup and return valet service. Making vehicle maintenance as easy and seamless as possible is always our goal. We really appreciate your kind words and your trust in Kelly INFINITI. Thank you for choosing us, and we look forward to serving you again!

August 28, 2026

I have put off buying a car for months, I absolutely hate going into car dealerships, feeling pressure and the whole miserable process. Kelly Infiniti was not that way at all! They made the whole process fas More

by keenanhebert1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Alterio, Junior Pena
Print
Aug 28, 2026 -

Kelly INFINITI responded

Thank you, Keenan! We understand that purchasing a vehicle can sometimes feel overwhelming, so we’re thrilled to hear that Junior and our team made the process comfortable, enjoyable, and pressure-free. We truly appreciate your kind words and recommendation, and we’re honored to have earned your trust. Congratulations on your new vehicle, and we look forward to welcoming you back to Kelly INFINITI in the future!

August 27, 2026

Communication was great and the service department was very responsive. Great work and would highly recommend. More

by Babs2122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cooper and Jeff , Nick Gird
Print
Aug 27, 2026 -

Kelly INFINITI responded

Thank you! We’re glad to hear that our service team provided excellent communication and was responsive throughout your experience. Keeping our customers informed while providing quality service is always a priority. We appreciate you choosing Kelly INFINITI and look forward to assisting you again in the future!

August 27, 2026

Timely, professional repairs with clear communication throughout the process. The service team was courteous, efficient, and helpful. More

by tarantomichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gird
Print
Aug 27, 2026 -

Kelly INFINITI responded

Thank you so much! We’re glad to hear that your repairs were completed in a timely and professional manner and that our team kept you well informed throughout the process. Providing courteous, efficient service and clear communication is always our goal. We really appreciate your trust in Kelly INFINITI and look forward to taking great care of you and your vehicle again in the future!

August 25, 2026

Jeff and Javion were very helpful. Took care of my oil change and tire repair quickly and efficiently. More

by Joss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gird, Javien Delgado, Jeff Donovan
Print
Aug 26, 2026 -

Kelly INFINITI responded

Thank you, Joss! We’re glad to hear that Jeff and Javion provided helpful, efficient service and were able to take care of your oil change and tire repair promptly. We’ll be sure to share your kind words with them. Thank you for choosing Kelly INFINITI, and we look forward to assisting you again at your next service visit!

August 25, 2026

Amazing team, clean dealership and knowledgeable technicians, my car was returned to me in better condition and driving like new again More

by tony01852
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Capano, John Delrosario, Jasmine Hernandez, Nick Gird, Javien Delgado
Print
Aug 26, 2026 -

Kelly INFINITI responded

Thank you for sharing this with us, Tony! We’re thrilled to hear that you had such a positive experience with our team and appreciated our clean facility and knowledgeable technicians. Most importantly, we’re glad your vehicle was returned to you in excellent condition and driving like new again. We really appreciate your trust in Kelly INFINITI and look forward to taking great care of you and your vehicle again in the future!

August 23, 2026

As always, Nick was friendly, informative, and very helpful in getting the service and repairs completed on my vehicle. More

by Kenneth O’Brien Jr.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gird
Print
Aug 24, 2026 -

Kelly INFINITI responded

Thank you, Kenneth! We’re glad to hear that Nick continues to provide friendly, informative, and helpful service while ensuring your vehicle’s maintenance and repairs are taken care of properly. We’ll be sure to share your feedback with Nick. Thank you for your continued trust in Kelly INFINITI, and we look forward to serving you again!

August 22, 2026

Matheus was the best! Kind,professional and very knowledgeable. He made buying a car easy,no pressure. Worked with the manager to find me the best deal for me. More

by mymissy1448
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matheus, Eric Alterio, Cong Truong
Print
Aug 24, 2026 -

Kelly INFINITI responded

Thank you so much! We’re so glad to hear that Matheus provided a kind, professional, and knowledgeable experience while making your car purchase easy and pressure-free. It’s great to know that he worked closely with our management team to find an option that was right for you. We’ll be sure to share your kind words with Matheus. Thank you for choosing Kelly INFINITI, and we hope you enjoy your new vehicle!

1
2
...
131