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Kelly INFINITI

Danvers, MA

Overview
Reviews
4.9
1,244 Reviews
Call Dealership (978) 774-1000
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155 Andover Street

Danvers, MA

01923

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Showing 1,244 reviews

July 10, 2026

The team at Kelly was outstanding and made purchasing a vehicle a seamless and enjoyable process. From start to finish, the team members we interacted with demonstrated professionalism, integrity, hospital More

by Brendan Chisholm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Alterio, Mike Magulas
Report | Print
Jul 10, 2026 -

Kelly INFINITI responded

Thank you, Brendan! We’re thrilled to hear our team made your vehicle purchase seamless and enjoyable from start to finish. Providing a professional, transparent, and welcoming experience is exactly what we strive for, and it’s wonderful to know that our team’s integrity, hospitality, and authenticity made such a positive impression. We really appreciate your recommendation and your trust in Kelly INFINITI. Congratulations on your new vehicle, and we look forward to serving you again in the future!

July 06, 2026

Quick knowledgable service, always friendly and helpful. i always go here for any type of maintenance , i trust them with my 2021 q50! Thank you Javien and Alex More

by Brandent.02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Freedman, Javien Delgado
Report | Print
Jul 07, 2026 -

Kelly INFINITI responded

Thank you, Brandent! We’re so glad to hear you continue to choose Kelly INFINITI for all of your maintenance needs and that our team has earned your trust with your Q50. It’s great to know Javien and Alex provided the quick, knowledgeable, friendly, and helpful service you’ve come to expect. We’ll be sure to share your kind words with them! Thank you for your continued loyalty and for choosing Kelly INFINITI. We look forward to seeing you at your next service visit!

July 06, 2026

Accepted me with no appointment. Kept me informed. Service was timely. Always take good care of me. Even listen to and remember personal issues that affect their service. They bend o More

by Judi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Hernandez, Nick Gird
Report | Print
Jul 07, 2026 -

Kelly INFINITI responded

Thank you so much, Judi! We’re so glad we were able to accommodate you without an appointment and provide timely service while keeping you informed throughout your visit. It means a great deal to hear that our team not only takes good care of your vehicle but also takes the time to get to know you and remember the details that help us provide a more personalized experience. That level of care is something we strive for every day. Thank you for your continued trust in Kelly INFINITI. We truly appreciate your loyalty and look forward to taking great care of you again in the future!

July 05, 2026

Very accommodating The staff made getting my truck looked at so very easy and everything was onvtime More

by mdebena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Capano, John Delrosario, Cong Truong, Jasmine Hernandez, Nick Gird, Casey Pakkila, Matheus Neves, Javien Delgado
Report | Print
Jul 06, 2026 -

Kelly INFINITI responded

Thank you! We’re so glad to hear our team made the process of having your truck serviced easy and accommodating. It’s great to know everything was completed on time and that your experience was a positive one. We really appreciate you choosing Kelly INFINITI and look forward to assisting you again in the future!

July 05, 2026

Was very helpful and friendly and kind to me and everyone that came in to the dealership. More

by Jreedallday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Pakkila
Report | Print
Jul 06, 2026 -

Kelly INFINITI responded

Thank you so much! We’re happy to hear that our team was helpful, friendly, and welcoming to you and everyone who visited the dealership. Creating a positive experience for every customer is something we take great pride in. We appreciate you choosing Kelly INFINITI and look forward to seeing you again!

July 05, 2026

They are always very accommodating and friendly. Excellent service! They make the appts quick and easy. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Capano, Javien Delgado
Report | Print
Jul 06, 2026 -

Kelly INFINITI responded

Thank you, Lisa! We’re so glad to hear our team continues to provide accommodating, friendly service and makes scheduling appointments quick and easy. Delivering an excellent experience from start to finish is always our goal. We truly appreciate your continued trust in Kelly INFINITI and look forward to seeing you again at your next visit!

July 04, 2026

Excellent service and staff. They are very responsive and always keep me informed on the work they are doing. More

by Jvelia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javien Delgado
Report | Print
Jul 06, 2026 -

Kelly INFINITI responded

Thank you for your kind feedback! We’re thrilled to hear that you’ve consistently received excellent service from our team. Keeping our customers informed every step of the way and providing responsive communication are priorities for us, so it’s wonderful to know that made a difference in your experience. We truly appreciate your trust in Kelly INFINITI and look forward to serving you again at your next visit!

July 03, 2026

Nick is the best in peabody service department. Hes nice always smiling and happy. He rocks More

by case
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gird
Report | Print
Jul 06, 2026 -

Kelly INFINITI responded

Thanks, Case! We’re so glad to hear Nick made such a positive impression on you. His friendly attitude, professionalism, and commitment to great customer service truly make him an important part of our team, and we’ll be sure to share your kind words with him. We appreciate you choosing Kelly INFINITI and look forward to seeing you again at your next service visit!

July 03, 2026

Service Manager was excellent. Made sure I got everything I needed and that my car was taken care of thoroughly and quickly. More

by mike.gbart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Capano, Nick Gird
Report | Print
Jul 06, 2026 -

Kelly INFINITI responded

Thank you, Mike! We’re happy to hear that our Service Manager provided excellent care and made sure both you and your vehicle were well taken care of. It’s great to know your service was completed thoroughly and efficiently. We truly appreciate you choosing Kelly INFINITI and look forward to providing you with another exceptional experience at your next visit!

July 03, 2026

Great communication-Excellent prompt and competent professional service Would recommend this dealership without any hesitation More

by drpjpantano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Jul 06, 2026 -

Kelly INFINITI responded

Thank you! We’re so glad to hear you had a great experience with our team and appreciated the prompt, professional, and knowledgeable service. Clear communication and exceptional customer care are what we strive for every day. We truly appreciate your recommendation and your trust in Kelly INFINITI. We look forward to welcoming you back for your next visit!

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