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Kelly INFINITI

Danvers, MA

Overview
Reviews
4.9
1,383 Reviews
Call Dealership (978) 774-1000
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155 Andover Street

Danvers, MA

01923

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Showing 1,383 reviews

August 10, 2026

Mathieus was super personable and a great listener on what I wanted in a new car More

by darlene.lopez2007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Alterio, Sergey Grebenchuk, Matheus Neves
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Aug 11, 2026 -

Kelly INFINITI responded

Thank you, Darlene! We’re glad to hear you received excellent service from our knowledgeable, polite, and friendly team. It’s also great to know that our waiting area helped make your visit comfortable. We appreciate you choosing Kelly INFINITI and are grateful for your continued trust. We look forward to welcoming you back for your next service visit!

August 09, 2026

I’ve purchased 3 vehicles from Kelly Infiniti over the last 6 years. It has been by far the best automotive industry experience i’ve had. From Sergey and Matheus in sales. To the team out back in service. More

by cgaff11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Grebenchuk, Matheus Neves, Javien Delgado
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Aug 10, 2026 -

Kelly INFINITI responded

Thank you so much! We’re honored to have been your dealership of choice for three vehicle purchases and thrilled to hear that your experiences with both our sales and service teams have consistently exceeded your expectations. We’ll be sure to share your kind words with Sergey, Matheus, and the entire team. Your continued trust and support mean a great deal to us, and we look forward to providing you with the same exceptional experience for many years to come!

August 09, 2026

Dealership continues to provide first class service. I never feel like they’re pushing additional services on me. Nick, my advisor, is excellent. Highly recommend Kelly Infiniti. More

by Tfab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gird
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Aug 10, 2026 -

Kelly INFINITI responded

Thank you so much! We’re pleased to hear that you consistently receive first-class service and feel comfortable with the recommendations our team provides. We believe in keeping our customers informed without unnecessary pressure, so your feedback means a great deal to us. We’re especially glad Nick continues to provide an excellent experience. We’ll be sure to share your kind words with him. Thank you for choosing Kelly INFINITI, and we look forward to serving you again!

August 08, 2026

Excellent service. Knowledgeable staff. Comfortable waiting area. Will get service there again. Always polite and kind. More

by sabra.vachon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Capano, Nick Gird, Matheus Neves
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Aug 10, 2026 -

Kelly INFINITI responded

Thank you so much, Sabra! We’re glad to hear you received excellent service from our knowledgeable, polite, and friendly team. It’s also great to know that our waiting area helped make your visit comfortable. We really appreciate you choosing Kelly INFINITI and are grateful for your continued trust. We look forward to welcoming you back for your next service visit!

August 06, 2026

Professional, honest service advice and technician accessibility Valet service is very convenient. Prices reasonable for dealer service More

by jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javien Delgado
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Aug 07, 2026 -

Kelly INFINITI responded

Thank you, Jim! We’re glad to hear you appreciated the professional and honest service advice, access to our technicians, and the convenience of our valet service. It’s also great to know you found our pricing reasonable for dealership service. We really appreciate your trust in Kelly INFINITI and look forward to continuing to provide you with a transparent, convenient, and high-quality service experience.

August 05, 2026

My experience with kelly infiniti was absolutely fabulous. I was fortunate to have Jacob as my Sales Associate His knowledge of the vehicle that I was interested in and bought was greatly appreciate More

by Linda MacDonald
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Alterio and Sergey Gerbenchuk, Jacob Malburg
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Aug 07, 2026 -

Kelly INFINITI responded

Thank you, Linda! We're pleased to hear you had such a fabulous experience at Kelly INFINITI. It's especially rewarding to know that Jacob's knowledge, professionalism, and kindness made your car-buying experience both enjoyable and memorable. We'll be sure to share your kind words with Jacob—he'll be delighted to know he made such a positive impact. Congratulations on your new vehicle, and thank you for choosing Kelly INFINITI. We truly appreciate your trust and look forward to serving you again in the future!

August 05, 2026

I had a really good experience at the Kelly Infinity dealership in Danvers. The customer service was 10/10! My salesperson Junior Pena was OUTSTANDING!! Junior and the sales manager Cong Truong went ABO More

by Robyn Serpa Sabino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Capano, Eric Alterio, Cong Truong, Junior Pena
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Aug 07, 2026 -

Kelly INFINITI responded

Thank you so much, Robyn! We're happy to hear you had such a positive experience at Kelly INFINITI and that our team provided the exceptional customer service you deserve. It's great to know that Junior and Cong went above and beyond to make your trade-in and purchase experience smooth and enjoyable. Helping you find a vehicle that you love and feel safe driving is exactly what we strive for, and we're delighted they made such a lasting impression. We'll be sure to share your kind words with Junior and Cong. Thank you for choosing Kelly INFINITI, and congratulations on your new vehicle! We truly appreciate your trust and look forward to serving you again in the future.

August 03, 2026

Have always had a smooth and successful experience with the service team at Kelly INFINITI. More

by ryanjnoyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Capano, Nick Gird, Javien Delgado
Print
Aug 07, 2026 -

Kelly INFINITI responded

Thanks, Ryan! We're happy to hear you've consistently had smooth and successful experiences with our service team. Providing dependable, efficient, and high-quality care for both our customers and their vehicles is always our goal. We really appreciate your continued trust in Kelly INFINITI and look forward to serving you again at your next visit. Thank you for choosing us!

August 01, 2026

Nothing more than amazing! ! Super appreciative of this dealership!! My advisor, Nick is fabulous and this place is always willing to work with everyone. Best to ever do it!! More

by Josue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gird
Print
Aug 07, 2026 -

Kelly INFINITI responded

Thank you, Josue! We're happy to hear that you've had such outstanding experiences with our team. Your kind words mean a great deal to us. We're especially glad to hear that Nick has provided you with exceptional service. We'll be sure to share your compliments with him—he'll appreciate the recognition. Providing a welcoming, accommodating experience for every customer is what we strive for every day. Thank you for your continued trust and support of Kelly INFINITI. We look forward to serving you again for many years to come!

July 31, 2026

I've been with Kelly Infinity for the last 10 years. On my third Infinity and their service has always been Top Shelf. Never misled, always informative of any issues and never any issues with their tech More

by gmeverson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Capano, Eric Alterio, Nick Gird, Anthony Dasilva
Print
Jul 31, 2026 -

Kelly INFINITI responded

Thank you so much! We’re so glad to hear that our team consistently provides courteous and friendly service while completing your vehicle’s needs within the time promised. Providing dependable and efficient service is always important to us. We really appreciate your continued trust in Kelly INFINITI and look forward to serving you again at your next visit!

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