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Kelly INFINITI

Danvers, MA

Overview
Reviews
4.9
1,383 Reviews
Call Dealership (978) 774-1000
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155 Andover Street

Danvers, MA

01923

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Showing 1,383 reviews

September 17, 2026

Mike was great to work with. This is my 2nd purchase with this dealership and both times have been pleasant. More

by Reillys3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Avola, Eric Alterio, Mike Magulas
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Sep 18, 2026 -

Kelly INFINITI responded

Thank you so much, Reilly! We’re glad to hear that Mike was great to work with and that both of your purchase experiences with us have been pleasant. We truly appreciate your loyalty and are honored to have earned your business for a second time. We’ll be sure to share your kind words with Mike, and we hope you’re enjoying your new vehicle!

September 17, 2026

Kelly Infiniti service is always great, from drop off to the technician. Helped get me home so I didn’t have to miss work. Thanks Kelly! More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Capano, John Delrosario, Jasmine Hernandez, Nick Gird, Javien Delgado
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Sep 17, 2026 -

Kelly INFINITI responded

Thank you, Ben! We’re glad to hear that our team provided great service from drop-off through the completion of your visit. We’re especially happy we could help get you home so you didn’t have to miss work. Providing convenient, accommodating service is important to us, and we truly appreciate you choosing Kelly INFINITI!

September 16, 2026

Mike our sales person very knowledgeable and professional and knew everything about the SUV and answered all our questions More

by Fred habeeb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Fecteau
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Sep 17, 2026 -

Kelly INFINITI responded

Thanks, Fred! We’re glad to hear that Mike provided such a knowledgeable and professional experience and was able to answer all your questions about your new SUV. Having a team member who takes the time to make sure our customers feel informed and confident is important to us. We’ll be sure to share your kind words with Mike, and we truly appreciate you choosing Kelly INFINITI!

September 16, 2026

I’m always happy with Kelly Infiniti service. Nick Gird is courteous, professional and trustworthy. For this appointment, he reviewed the technician’s findings and helped me decide what needed to More

by AndyV0717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Capano, Nick Gird
Print
Sep 16, 2026 -

Kelly INFINITI responded

Thank you, Andy! We’re so glad to hear that Nick consistently provides courteous, professional, and trustworthy service. We appreciate you sharing how he took the time to review the technician’s findings with you and help prioritize what needed attention now versus what could wait. We’re also happy you found the technician’s video helpful. We’ll be sure to share your kind words with Nick and the service team. Thank you for choosing Kelly INFINITI!

September 16, 2026

The team, guys, at the service center are awesome very personable! They take great pride in their work. More

by Orderp9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gird, Vivian Veth, Jeff Donovan
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Sep 16, 2026 -

Kelly INFINITI responded

Thank you! We’re so glad to hear that our service team provided such a personable experience and that you appreciate the pride they take in their work. Our team is committed to providing quality service while making every visit as comfortable and convenient as possible. We truly appreciate your trust in Kelly INFINITI and look forward to serving you again!

September 15, 2026

This is our third Infiniti from Kelly Infiniti. They are always professional and accomodating. Excellent dealership. More

by suda01952
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Avola, Eric Alterio, Junior Pena
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Sep 15, 2026 -

Kelly INFINITI responded

Thank you! We’re honored to have helped you with your third INFINITI purchase and truly appreciate your kind words about our professional and accommodating team. We’re grateful to have earned your business over the years and look forward to providing the same level of service for many more miles to come.

September 14, 2026

Great experience all around. From Junior our salesman to the business office. Best car dealership we have done business with. More

by Katiegreco35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Alterio, Junior Pena
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Sep 15, 2026 -

Kelly INFINITI responded

Thank you, Katie! We’re pleased to hear you had a great experience from start to finish, and that Junior and our business office team provided the professional and helpful service you deserve. We’ll be sure to share your kind words with Junior. It means a great deal to know you consider Kelly INFINITI the best dealership you’ve worked with, and we truly appreciate your business and trust.

September 14, 2026

I am always taken care of with respect. The service department goes above and beyond for me. I will always take my car to Infinity. Thank you very much! More

by LuKerrins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not k ow his name. But he has the external hailing aid.
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Sep 14, 2026 -

Kelly INFINITI responded

Thank you! We’re grateful to hear that you’re always treated with respect and that our service team goes above and beyond to take care of you. Your continued trust means a great deal to us, and we’re honored to be your choice for INFINITI service. We look forward to seeing you again!

September 12, 2026

Great service and communication every step! Video of sticker review was fantastic! Thanks so much for your care! More

by jforsstr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javien Delgado
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Sep 14, 2026 -

Kelly INFINITI responded

Thank you so much! We’re so glad to hear that you received excellent service and communication throughout your visit. We’re also happy you found the video inspection helpful—it’s a great way to keep you informed about your vehicle’s condition and service needs. We truly appreciate your kind words and thank you for choosing Kelly INFINITI!

September 11, 2026

Just bought a new vehicle with Jacob at Kelly Infiniti. He was very polite, knowledgeable and had a great attitude. He answered all my questions in a timely fashion and went above and beyond. This is the s More

by Kristenm33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Malburg
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Sep 14, 2026 -

Kelly INFINITI responded

Thank you so much, Kristen! We’re thrilled to hear that Jacob provided such a polite, knowledgeable, and helpful experience and went above and beyond to answer all your questions. We appreciate your continued trust in Kelly INFINITI, especially as your second vehicle purchase with us. We’ll be sure to share your kind words with Jacob, and thank you for recommending us to your friends and family. Congratulations on your new vehicle, and we look forward to serving you again in the future!

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