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Kelly INFINITI

Danvers, MA

4.9
1,333 Reviews

155 Andover Street

Danvers, MA

01923

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Showing 1,333 reviews

February 18, 2019

Excellent Everyone at Kelley Infiniti where very accommodating to my needs in choosing the right vehicle. This is the second car for them They’re excellent More

by Patricia12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Avola, Jasmin Seifija, Kell Falite
Feb 26, 2019 -

Kelly INFINITI responded

Hi Patricia! We would like to thank you for taking the time to share your review with us! Also, we are glad that you had a great experience and found the car that suits you. Thank you!

February 09, 2019

Awesome!!! My experience on Kelly Infiniti was awesome since i get there i feel comfortable with the staff and they help me to get my car easy and fast. I like t More

by Infiniti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kell Falite, Bruno Aguilar
Feb 11, 2019 -

Kelly INFINITI responded

That is what we like to hear! Thank you for sharing the awesome experience you had with Bruno and Kell. It is great to know how helpful and attentive they were during your visit. Please let us know if there is anything else we can do for you!

January 25, 2019

Ryan and especially Matt were superb The service was exceptional, did not have to wait very long. Matt Shafman was very friendly and made me feel at ease. Everything was explained clearly More

by Alaska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Matt Shafman
Jan 25, 2019 -

Kelly INFINITI responded

That's great to hear! Happy to know that Ryan and Matt made you feel comfortable and took great care of both you and your car. Thank you for sharing your experience with us!

January 24, 2019

Routine service Matt and Frank in the service department gave me excellent treatment today including a free Loaner for relatively minor work. I apppreciated the ca More

by Peter V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Figueroa, Matt Shafman, Frank Falco
Jan 25, 2019 -

Kelly INFINITI responded

Thanks Peter! We are glad that Matt, Frank, and Adam all took excellent care of you and provided you a free loaner. Thank you for sharing!

January 22, 2019

Car battery issues I took my car in for service because my car didn't start on a cold morning. Stop by and was taking care quickly and was out in 45 minutes with a new b More

by Cruz1117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Jan 28, 2019 -

Kelly INFINITI responded

Thank you for sharing! We are happy to hear that your car battery was taken care of!

January 18, 2019

Still great service Consistently good experiences here. Easy fast interaction with service advisor. Quick turnaround on repairs / maintenance. Car washed and vacuumed. More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Figueroa, Peterson Charles
Jan 28, 2019 -

Kelly INFINITI responded

We are happy to hear that, Greg! We appreciate you sharing your experience and letting us know how quick and easy everything went with service. Thank you for sharing!

January 17, 2019

Tire blew out My wife's tire blew out on her Infiniti Q50, we had the extended warranty. Pete at infinity of Danvers to care of getting the approval with in 30min a More

by Nrc1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Jervinis
Jan 28, 2019 -

Kelly INFINITI responded

We are glad that both your wife and Q50 were taken care of! Thank you for sharing your feedback on Pete, please let us know if there is anything else we can do for you!

January 15, 2019

Excellent Service As Usual Awesome service department. Matt Shafman and Frank Falco are the absolute best! Needed some warranty work and new tires. All work completed on time an More

by Heather80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Shafman, Frank Falco
Jan 28, 2019 -

Kelly INFINITI responded

Thanks Heather! Both Matt and Frank really appreciate this! We are glad that they were both able to get the work done on your tires and did an excellent job. Thank you for the recommendation!

January 15, 2019

Easy to work with I went on the website and saw a q50 2017. Wilson was able to find me a 2015 same price range loaded vs the one i saw on line. More

by Lynda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson, Kell Falite
Jan 28, 2019 -

Kelly INFINITI responded

That's great to hear Lynda! We are glad that Wilson was able to help you find a 2015 Q50 that matched the price of the one you saw online. Enjoy your new Q50!

January 15, 2019

Great service! Very happy with staff . Everyone is friendly and kind .I am on my third Lease and every experience has been great . Love my new QX60 More

by Tracie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Tkaczyk, Peterson Charles
Jan 28, 2019 -

Kelly INFINITI responded

When you're happy so are we! Thank you Tracie for sharing this with us. We're glad that your third INFINITI lease has been nothing but great. Enjoy your new QX60!

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