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Kelly INFINITI

Danvers, MA

4.9
1,304 Reviews

155 Andover Street

Danvers, MA

01923

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Showing 1,304 reviews

June 29, 2026

Vehicle was taken on time and service was performed faster than estimated . No issues were found. Very customer ficused More

by stephenavedikian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Capano, Casey Pakkila
Jun 29, 2026 -

Kelly INFINITI responded

Thank you, Stephen! We’re glad to hear your vehicle was taken in on time and that the service was completed even faster than expected. It’s also great to know everything checked out well with no issues found. We really appreciate your kind words about our customer-focused approach. Thank you for choosing Kelly INFINITI, and we look forward to seeing you again for your future service needs!

June 27, 2026

Outstanding service every time! They embrace service with a smile! And make any visit, an easy one More

by alison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Pakkila
Jun 29, 2026 -

Kelly INFINITI responded

Thank you, Alison! We’re so happy to hear that every visit has been a positive experience and that our team consistently provides service with a smile. Making your visits easy and enjoyable is exactly what we strive for every day. We truly appreciate your continued support of Kelly INFINITI and look forward to seeing you again soon!

June 27, 2026

Kelly Infiniti of Danvers is a great dealership for every service maintenance needs. Come down. More

by jeanffevilien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Pakkila
Jun 29, 2026 -

Kelly INFINITI responded

Thank you, Jean! ! We’re so glad to hear you continue to have great experiences with our service and maintenance team. Providing reliable, high-quality care is always our goal. We appreciate your support and look forward to seeing you again at Kelly INFINITI!

June 26, 2026

Upon arriving i was greeted with kindness and the wait was never a worry very fast More

by Andersonjustin368
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javien Delgado
Jun 29, 2026 -

Kelly INFINITI responded

Thank you, Justin! We’re so glad to hear you were greeted warmly and that your wait time was quick and stress-free. Providing efficient service with a welcoming experience is always our goal. We truly appreciate you choosing Kelly INFINITI and look forward to seeing you again!

June 25, 2026

I recently had some major repairs done, Kelly Infiniti made it easy. Nick in service was super responsive, transparent, and kept me updated throughout the repairs. I’ve been going to Kelly for 15+ years, More

by HockeyDad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gird
Jun 25, 2026 -

Kelly INFINITI responded

Thank you so much for your loyalty! We truly appreciate the trust you continue to place in Kelly INFINITI. We're glad to hear that Nick provided the responsive, transparent communication that helped make a major repair process as easy and stress-free as possible. Keeping our customers informed every step of the way is something we take great pride in, and we're happy that Nick delivered that experience for you. Thank you again for your continued support. We value your business and look forward to serving you for many more years to come!

June 25, 2026

Nick and his team are efficient and always provide great customer service. Always a pleasure to have them service my car. More

by Castandre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gird
Jun 25, 2026 -

Kelly INFINITI responded

Thank you, Castandre! We’re delighted to hear that Nick and the entire service team continue to provide efficient service and excellent customer care. Knowing that it’s always a pleasure to have your vehicle serviced with us is the highest compliment we could receive. We truly appreciate your trust in Kelly INFINITI and look forward to continuing to provide you with the exceptional service you’ve come to expect. Thank you for being a valued customer!

June 24, 2026

They make you feel like family. In my 8yrs, with Kelly Infiniti, there detailed concern for customer service and support. More

by Adistar624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Avola, Maria Capano, John Delrosario, Cong Truong, Jasmine Hernandez, Nick Gird, Casey Pakkila, Matheus Neves, Javien Delgado, Jeff Donovan
Jun 24, 2026 -

Kelly INFINITI responded

Thank you for your wonderful review and for being part of the Kelly INFINITI family for the past eight years! It means so much to hear that our team's commitment to customer service and support has made such a lasting impression. Building long-term relationships with our customers is incredibly important to us, and we're honored to have earned your trust over the years. Thank you for your continued loyalty and kind words. We look forward to serving you for many more years to come!

June 24, 2026

Employees are all very friendly. Two comfortable waiting areas. I have never had a complaint about the service provided. More

by Jaimelynn820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Capano, Nick Gird
Jun 24, 2026 -

Kelly INFINITI responded

Thank you, Jamie! We’re happy to hear that you consistently enjoy working with our friendly team and find our waiting areas comfortable during your visits. Knowing that you’ve never had a complaint about the service we provide is one of the highest compliments we can receive. We truly appreciate your trust in Kelly INFINITI and look forward to continuing to deliver the exceptional experience you’ve come to expect. Thank you for being a valued customer!

June 23, 2026

Fantastic and kind . service.fast and accurate to my needs superior and diligent performance every time More

by Carmine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javien Delgado
Jun 24, 2026 -

Kelly INFINITI responded

Thank you so much, Carmine! We’re pleased to hear that you consistently receive the kind, fast, and accurate service you deserve. Knowing that our team continues to meet your needs with superior care and attention to detail means so much to us. We truly appreciate your trust in Kelly INFINITI and look forward to providing the same exceptional experience every time you visit. Thank you for being a valued customer!

June 23, 2026

My experience with Kelly Infiniti was excellent when I bought my car there recently. There was no pressure to purchase any warranties I didn't want; the transaction was quick and painless; they made it v More

by marciakoury
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Junior Pena
Jun 24, 2026 -

Kelly INFINITI responded

Thank you, Marcia! We’re thrilled to hear that your recent vehicle purchase at Kelly INFINITI was excellent. Providing a transparent, no-pressure environment is very important to us, and we're glad you felt comfortable throughout the process. It's wonderful to know that the transaction was quick, painless, and easy from start to finish. We truly appreciate your trust in our team and your kind feedback. Congratulations on your new vehicle, and thank you for choosing Kelly INFINITI! We look forward to assisting you again in the future.

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