615 Reviews of Kelly INFINITI - Service Center
Brought my QX56 in for service-rear brakes, oil change Excellent service, updates were provided as the work was done. Clean, friendly and very attentive to my needs! David is a pleasure to work with! Excellent service, updates were provided as the work was done. Clean, friendly and very attentive to my needs! David is a pleasure to work with! More
Service appointment Great service. Matt my service advisor is very thorough, businesslike and friendly. He keeps me posted with progress of my service. Very short wait ti Great service. Matt my service advisor is very thorough, businesslike and friendly. He keeps me posted with progress of my service. Very short wait time, nice waiting area. More
Service Department Experience Engine light came on, I spoke with Victor Chaves (Service Advisor), he said to bring it right in, provided a loaner. Great communication and excellent Engine light came on, I spoke with Victor Chaves (Service Advisor), he said to bring it right in, provided a loaner. Great communication and excellent service - highly recommend! More
Great Service! Professional and courtesy. He does a great job from the scheduling to the price. also let me know that i need to do some recommended service for my ca Professional and courtesy. He does a great job from the scheduling to the price. also let me know that i need to do some recommended service for my car before it get worse. More
Best Dealership Experience I've Had Professional, extremely courtesy and never make you feel "rushed through." They explain everything with enough detail that you know and trust what th Professional, extremely courtesy and never make you feel "rushed through." They explain everything with enough detail that you know and trust what they're doing. Can't say enough about this dealership--from Dave Labrecque the salesperson to Victor Chaves in Service--always a pleasant experience. More
Great customer service I cant speak for everyone in service because i only use dave, but if they are all like him i would def recommend them to any one. He does a great job I cant speak for everyone in service because i only use dave, but if they are all like him i would def recommend them to any one. He does a great job from the scheduling to the price. The prices espescially for a dealership are very competitive with your local body shops, but the turnaround time and work cant be beat. More
Recommended Service Visit & Inspection Sticker Great experience working with Victor to schedule my recommended service and current concerns I had. Team worked quickly to perform all services while Great experience working with Victor to schedule my recommended service and current concerns I had. Team worked quickly to perform all services while I waited and worked in their designated area which was very quiet. I wanted to stay and work there! I was very pleased that the Service Team could fix and replace broken-off, license plate screw. Thank you. One stop shop. I was also able to have the inspection done for my MA Sticker. Thank you to Victor and the team -Steve More
Always first rate Total professional at all levels. Service updated me through out the service process. I was able to manage my time accordingly. They trouble shot my p Total professional at all levels. Service updated me through out the service process. I was able to manage my time accordingly. They trouble shot my problems before it went for service so it saved my time. More
Excellent customer service David Petillo was very polite and provided excellent customer service when I took my new car for service for a rattling noise below the car's radio. I David Petillo was very polite and provided excellent customer service when I took my new car for service for a rattling noise below the car's radio. I would highly recommend Infinit mi to all my friends and family. More
Went in for service Service call, the people and work are professional and give me results on a shirt time frame. The only thing I do not like are the surveys. You cannot Service call, the people and work are professional and give me results on a shirt time frame. The only thing I do not like are the surveys. You cannot ever get out or submit without writing a book. More