Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Kelly INFINITI

Danvers, MA

Overview
Reviews
4.9
1,333 Reviews
Call Dealership (978) 774-1000
View Awards

155 Andover Street

Danvers, MA

01923

Directions

By Type

Showing 702 service reviews

September 21, 2026

Excellent service with everyone going out of their way to make my experience positive. I will be coming back. More

by eadclnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service, Matheus Neves
Print
Sep 21, 2026 -

Kelly INFINITI responded

Thank you! We’re glad to hear that our team went above and beyond to make your experience a positive one. Providing attentive, professional service is something we strive for with every visit, and we’re grateful to know you’ll be coming back. We truly appreciate your business and look forward to welcoming you back to Kelly INFINITI!

September 21, 2026

I always have a great experience with Kelly Infiniti! They take care of what needs to happen quickly and professionally! More

by GeorgeSamaras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Capano, John Delrosario, Cong Truong, Nick Gird
Print
Sep 21, 2026 -

Kelly INFINITI responded

Thank you, George! We’re glad to hear that you consistently have great experiences with our team and that we’re able to take care of your service needs quickly and professionally. Providing efficient, reliable service is important to us, and we truly appreciate your business. We look forward to serving you again!

September 19, 2026

They cannot do enough to accommodate your needs! Complete Game changer compared to my last Cadillac dealership! More

by Kahiggs90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Capano, Nick Gird
Print
Sep 21, 2026 -

Kelly INFINITI responded

Thank you! We’re so glad to hear that our team has gone above and beyond to accommodate your needs and provide such a positive experience. We’re committed to making every visit as convenient, comfortable, and customer-focused as possible. We truly appreciate your trust in Kelly INFINITI and look forward to continuing to provide you with exceptional service!

September 18, 2026

Purchased a gently used 2020 Red Sport 400, my second Infinity, the first being a G37X. From the showroom to the maintenance staff, their attention is flawless. Excellent communication. Excellent serv More

by Roberta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Print
Sep 21, 2026 -

Kelly INFINITI responded

Thank you so much, Roberta! We’re honored to hear that your experience with Kelly INFINITI has been so positive, from purchasing your gently used 2020 Red Sport 400 to working with our maintenance team. It’s especially meaningful to hear that you’ve always felt heard, respected, and treated as the knowledgeable automotive enthusiast you are. Our goal is to provide every customer with clear communication, excellent service, and the respect they deserve. We’ll be sure to share your kind words with our entire team. Congratulations on your second INFINITI, and thank you for choosing and trusting Kelly INFINITI!

September 18, 2026

There was very good communication and service throughout! Consistently professional and thorough. Would recommend to others! More

by Shana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gird
Print
Sep 18, 2026 -

Kelly INFINITI responded

Thank you, Shana! We’re glad to hear that our team provided consistent, professional, and thorough communication and service throughout your visit. Keeping our customers informed and ensuring they feel well taken care of is important to us. We truly appreciate your business and your recommendation, and we look forward to serving you again at Kelly INFINITI!

September 18, 2026

Very good maintenance and service experience with very clear communication, customer orientation and timely service. More

by Kenneth Bradley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gird
Print
Sep 18, 2026 -

Kelly INFINITI responded

Thank you, Kenneth! We’re glad to hear that you had a positive maintenance and service experience with our team. Clear communication, a customer-focused approach, and timely service are all important to us, and we’re pleased those qualities stood out during your visit. We truly appreciate your business and thank you for choosing Kelly INFINITI!

September 17, 2026

Kelly Infiniti service is always great, from drop off to the technician. Helped get me home so I didn’t have to miss work. Thanks Kelly! More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Capano, John Delrosario, Jasmine Hernandez, Nick Gird, Javien Delgado
Print
Sep 17, 2026 -

Kelly INFINITI responded

Thank you, Ben! We’re glad to hear that our team provided great service from drop-off through the completion of your visit. We’re especially happy we could help get you home so you didn’t have to miss work. Providing convenient, accommodating service is important to us, and we truly appreciate you choosing Kelly INFINITI!

September 16, 2026

I’m always happy with Kelly Infiniti service. Nick Gird is courteous, professional and trustworthy. For this appointment, he reviewed the technician’s findings and helped me decide what needed to More

by AndyV0717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Capano, Nick Gird
Print
Sep 16, 2026 -

Kelly INFINITI responded

Thank you, Andy! We’re so glad to hear that Nick consistently provides courteous, professional, and trustworthy service. We appreciate you sharing how he took the time to review the technician’s findings with you and help prioritize what needed attention now versus what could wait. We’re also happy you found the technician’s video helpful. We’ll be sure to share your kind words with Nick and the service team. Thank you for choosing Kelly INFINITI!

September 16, 2026

The team, guys, at the service center are awesome very personable! They take great pride in their work. More

by Orderp9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gird, Vivian Veth, Jeff Donovan
Print
Sep 16, 2026 -

Kelly INFINITI responded

Thank you! We’re so glad to hear that our service team provided such a personable experience and that you appreciate the pride they take in their work. Our team is committed to providing quality service while making every visit as comfortable and convenient as possible. We truly appreciate your trust in Kelly INFINITI and look forward to serving you again!

September 14, 2026

I am always taken care of with respect. The service department goes above and beyond for me. I will always take my car to Infinity. Thank you very much! More

by LuKerrins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not k ow his name. But he has the external hailing aid.
Print
Sep 14, 2026 -

Kelly INFINITI responded

Thank you! We’re grateful to hear that you’re always treated with respect and that our service team goes above and beyond to take care of you. Your continued trust means a great deal to us, and we’re honored to be your choice for INFINITI service. We look forward to seeing you again!

1
2
...
71