Back

Kelly INFINITI

Danvers, MA

4.9
1,276 Reviews

155 Andover Street

Danvers, MA

01923

Directions

By Type

Showing 669 service reviews

August 13, 2026

they picked up my car at home and took it to be serviced. A nice benefit More

by ALAN2741
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Capano
Aug 14, 2026 -

Kelly INFINITI responded

Thank you, Alan! We’re glad our vehicle pickup service helped make your service experience more convenient. We’re always looking for ways to make maintaining your vehicle as easy and seamless as possible. Thank you for choosing Kelly INFINITI. We appreciate your trust and look forward to assisting you again!

August 12, 2026

I had an overall positive experience with Kelly INFINITI. Communication was good from the beginning. When my car arrived, I was notified that due to how busy the service department was, they would not be abl More

by Sam P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Hernandez, Javien Delgado
Aug 13, 2026 -

Kelly INFINITI responded

Thanks, Sam! We really appreciate your patience and understanding regarding the longer wait, especially since your visit was unexpected and without a scheduled appointment. We're glad our service team kept you informed throughout the process, clearly explained what your vehicle needed, and ultimately resolved the issue. Providing professional, transparent communication is extremely important to us, and we're pleased that our team made your overall experience a positive one. Thank you for your understanding, your recommendation, and for choosing Kelly INFINITI. We appreciate your trust in our service team and look forward to assisting you again in the future!

August 09, 2026

I’ve purchased 3 vehicles from Kelly Infiniti over the last 6 years. It has been by far the best automotive industry experience i’ve had. From Sergey and Matheus in sales. To the team out back in service. More

by cgaff11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Grebenchuk, Matheus Neves, Javien Delgado
Aug 10, 2026 -

Kelly INFINITI responded

Thank you so much! We’re honored to have been your dealership of choice for three vehicle purchases and thrilled to hear that your experiences with both our sales and service teams have consistently exceeded your expectations. We’ll be sure to share your kind words with Sergey, Matheus, and the entire team. Your continued trust and support mean a great deal to us, and we look forward to providing you with the same exceptional experience for many years to come!

August 09, 2026

Dealership continues to provide first class service. I never feel like they’re pushing additional services on me. Nick, my advisor, is excellent. Highly recommend Kelly Infiniti. More

by Tfab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gird
Aug 10, 2026 -

Kelly INFINITI responded

Thank you so much! We’re pleased to hear that you consistently receive first-class service and feel comfortable with the recommendations our team provides. We believe in keeping our customers informed without unnecessary pressure, so your feedback means a great deal to us. We’re especially glad Nick continues to provide an excellent experience. We’ll be sure to share your kind words with him. Thank you for choosing Kelly INFINITI, and we look forward to serving you again!

August 08, 2026

Excellent service. Knowledgeable staff. Comfortable waiting area. Will get service there again. Always polite and kind. More

by sabra.vachon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Capano, Nick Gird, Matheus Neves
Aug 10, 2026 -

Kelly INFINITI responded

Thank you so much, Sabra! We’re glad to hear you received excellent service from our knowledgeable, polite, and friendly team. It’s also great to know that our waiting area helped make your visit comfortable. We really appreciate you choosing Kelly INFINITI and are grateful for your continued trust. We look forward to welcoming you back for your next service visit!

August 06, 2026

Professional, honest service advice and technician accessibility Valet service is very convenient. Prices reasonable for dealer service More

by jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javien Delgado
Aug 07, 2026 -

Kelly INFINITI responded

Thank you, Jim! We’re glad to hear you appreciated the professional and honest service advice, access to our technicians, and the convenience of our valet service. It’s also great to know you found our pricing reasonable for dealership service. We really appreciate your trust in Kelly INFINITI and look forward to continuing to provide you with a transparent, convenient, and high-quality service experience.

August 03, 2026

Have always had a smooth and successful experience with the service team at Kelly INFINITI. More

by ryanjnoyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Capano, Nick Gird, Javien Delgado
Aug 07, 2026 -

Kelly INFINITI responded

Thanks, Ryan! We're happy to hear you've consistently had smooth and successful experiences with our service team. Providing dependable, efficient, and high-quality care for both our customers and their vehicles is always our goal. We really appreciate your continued trust in Kelly INFINITI and look forward to serving you again at your next visit. Thank you for choosing us!

August 01, 2026

Nothing more than amazing! ! Super appreciative of this dealership!! My advisor, Nick is fabulous and this place is always willing to work with everyone. Best to ever do it!! More

by Josue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gird
Aug 07, 2026 -

Kelly INFINITI responded

Thank you, Josue! We're happy to hear that you've had such outstanding experiences with our team. Your kind words mean a great deal to us. We're especially glad to hear that Nick has provided you with exceptional service. We'll be sure to share your compliments with him—he'll appreciate the recognition. Providing a welcoming, accommodating experience for every customer is what we strive for every day. Thank you for your continued trust and support of Kelly INFINITI. We look forward to serving you again for many years to come!

July 31, 2026

I've been with Kelly Infinity for the last 10 years. On my third Infinity and their service has always been Top Shelf. Never misled, always informative of any issues and never any issues with their tech More

by gmeverson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Capano, Eric Alterio, Nick Gird, Anthony Dasilva
Jul 31, 2026 -

Kelly INFINITI responded

Thank you so much! We’re so glad to hear that our team consistently provides courteous and friendly service while completing your vehicle’s needs within the time promised. Providing dependable and efficient service is always important to us. We really appreciate your continued trust in Kelly INFINITI and look forward to serving you again at your next visit!

July 29, 2026

Employee was kind and helpful. Updated me frequently during my stay at the dealership. Went above and beyond to help me with any concerns about my car. More

by Shaun.keilty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gird
Jul 29, 2026 -

Kelly INFINITI responded

Thank you, Shaun! We’re so glad to hear that our team member was kind, helpful, and kept you well informed throughout your visit. Going above and beyond to address your concerns and ensure you feel confident about your vehicle is exactly the level of service we strive to provide. We really appreciate your trust in Kelly INFINITI and look forward to taking great care of you again at your next visit!

1
...