Kelly INFINITI - Service Center
Danvers, MA
615 Reviews of Kelly INFINITI - Service Center
review Service was provided in a prompt, efficient matter. Service adviser was thorough in explaining the process to deal with my issue. He spent several min Service was provided in a prompt, efficient matter. Service adviser was thorough in explaining the process to deal with my issue. He spent several minutes both in person and on the phone explaining the situation. He was very respectful of my concerns. Issue solved to my satisfaction. Have been buying cars from Kelly dealerships since 2002. Very satisfied. More
Oil change Went fine. Got in and out quickly. No other issues with the car. Service person was friendly. Dealership has good space to work while waiting. Went fine. Got in and out quickly. No other issues with the car. Service person was friendly. Dealership has good space to work while waiting. More
service Victor was very informative and helpful. The service was provided quickly, efficiently and on time. Victor also identified future needs and I will b Victor was very informative and helpful. The service was provided quickly, efficiently and on time. Victor also identified future needs and I will be using Kelly to complete these. More
Great service Service was excellent from making appointment to drop off to pickup. The care was clean when returned and the loaner car is a main reason I use the d Service was excellent from making appointment to drop off to pickup. The care was clean when returned and the loaner car is a main reason I use the dealer. More
45K maintenance Abby was professional and a pleasure to deal with. My loaner car was ready when I arrived and clean. Overall a very enjoyable experience yesterday. Abby was professional and a pleasure to deal with. My loaner car was ready when I arrived and clean. Overall a very enjoyable experience yesterday. More
always professional quick service Friendly, taken care of all needs immediately, comfortable waiting area.Car wash and full explanation of work that was done.Helpful persons at entran Friendly, taken care of all needs immediately, comfortable waiting area.Car wash and full explanation of work that was done.Helpful persons at entrance desk More
brakes fixes Good job, car doesn't shimmy anymore.... price compared with local Midas, and I'm getting Infinity parts. Jeff made sure car was clean before lettin Good job, car doesn't shimmy anymore.... price compared with local Midas, and I'm getting Infinity parts. Jeff made sure car was clean before letting me take it home. More
Excellent Service Very accommodating service staff -- everything from scheduling appointment, to dropping off, to car wash when service was complete. Happy to have be Very accommodating service staff -- everything from scheduling appointment, to dropping off, to car wash when service was complete. Happy to have been offered loaner vehicle. More
Excellent service as usual. Service was excellent. Staff has always been great. Longstanding customer and service department has been one the main reasons I continue to purchase Service was excellent. Staff has always been great. Longstanding customer and service department has been one the main reasons I continue to purchase cars at Kelly. More
Excellent service from the time you arrived Adam is excellent and always very helpful when I come in. He has excellent customer service and knowledge as he explained everything in detail and al Adam is excellent and always very helpful when I come in. He has excellent customer service and knowledge as he explained everything in detail and always listen to your concerns. More