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Kelly Jeep Chrysler

Lynnfield, MA

4.3
1,248 Reviews
The staff at Kelly Jeep Chrysler is ready to help you purchase a new Jeep, Chrysler or used vehicle in the Boston area. When you visit our Jeep-Chrysler dealership, you can expect the superior customer service that you deserve, whether your buying or leasing a vehicle, or servicing your current vehicle. With years of professional experience and training, our team at Kelly Jeep Chrysler will get you into the Jeep or Chrysler that you desire. Visit our dealership today on Route 1 North in Lynnfield, Massachusetts, or browse our large online selection of new and pre-owned Jeep and Chrysler vehicles on our Kelly Jeep Chrysler website.
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353 Broadway

Lynnfield, MA

01940

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Showing 1,248 reviews

December 05, 2023

My car service was quicker than expected really thank these people for such a great service. It took 5 hours to complete the job since it was so extensive but Cleiton was very straight forward with what More

by jonathan Peña
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleiton Weimann
Dec 06, 2023 -

Kelly Jeep Chrysler responded

Hi Jonathan! We just wanted to reach out and say thank you for taking the time to share this with us! We're happy to hear that your car service was not only quicker than expected but also that Cleiton provided transparent communication about the extensive job. Efficiency and clear communication are key aspects of our service, and we're pleased to know that Cleiton ensured your repair time and expectations aligned seamlessly. We understand that visiting the dealer for service may not always be the most exciting task, but we're grateful for your trust in making us your choice for Jeep service. Please let us know if there is anything else we can do for you!

November 29, 2023

Worst dealership, do not buy warranty from them once your car goes wrong they give you 2 months appointment with check engine light , electrical problems etc. More

by Rqd
Recommend Dealer
No
Employees Worked With
Reynaldo Martinez
November 13, 2023

This is a place where I purchase my current vehicle and also the one before it that I drove for 21 years, Jeep Cherokee Laredo. Every time I visit this place (primarity for service but also for other warra More

by Theodora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reise Turransky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Kelly Jeep Chrysler responded

Thank you so much, Theodora! We greatly appreciate your loyalty as a repeat customer, and it's truly rewarding to hear that both our service and management teams have consistently provided you with outstanding experiences. We're especially pleased to know that Reise and the entire staff went above and beyond to assist you, recognizing and addressing your mobility challenges. We strive to create a welcoming and helpful environment for all our customers, and your kind words reaffirm our commitment to customer satisfaction. If there's anything more we can do for you or if you have any specific feedback you'd like to share, please don't hesitate to reach out!

November 01, 2023

Nothing but positive things to say about Christian Montesinos and the Kelly dealership. Christian was extremely knowledgeable and so pleasant to work with. He made the whole process comfortable and e More

by Alyssa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Turransky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ilya Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yamen Zahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bousbaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Glaser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Zamakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Littlehale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Montesinos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cris Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Kelly Jeep Chrysler responded

Thank you so much, Alyssa! We are pleased to hear that Christian was extremely knowledgeable and that he made the entire process comfortable and enjoyable for you. It's wonderful to know that he went above and beyond to ensure your satisfaction and that your questions and concerns were addressed thoroughly. Your kind words and loyalty mean a lot to us, and we are grateful that you've chosen Kelly Jeep as your go-to dealership. If you ever need further assistance or have more questions, please do not hesitate to reach out. We look forward to continuing to provide you with excellent service in the future!

November 01, 2023

Welcomed in immediately. Introduced to Emmanuel Noel, and he was quick to answer all questions. Was very considerate in showing the auto that I showed interest in. Chris More

by bevdion
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cris Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmanuel (Manny) Noel
Nov 01, 2023 -

Kelly Jeep Chrysler responded

Thank you, bevdion, for taking the time to share your experience with us! We're delighted to hear that your visit was both welcoming and efficient, thanks to the excellent service provided by Emmanuel Noel and Chris. We pride ourselves on providing our customers with the information and assistance they need while making the car buying process as smooth as possible. We're glad that Manny was attentive to your time and went over the details and functions of the vehicle thoroughly. Should you have any more questions or need further assistance in the future, please don't hesitate to reach out. It's our goal to continue delivering great service, and we look forward to assisting you again whenever you need us!

October 31, 2023

Clean, professional, quality people. Got me in early. Completed the oil and rotation plus a recall...even though I had an appointment in a month for the recall. Kelly Jeep is the best. More

by jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reise Turransky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Furlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Kelly Jeep Chrysler responded

Hi Jim! We appreciate your review and are delighted to hear about your positive experience with us. Our commitment to cleanliness, professionalism, and quality service is of the utmost importance to us, and we're pleased to know that you experienced this during your visit. We understand the value of your time and are happy to have accommodated you by completing the oil change, rotation, and recall work. Your satisfaction and safety are our priorities!

October 27, 2023

Use this place for more than 10 years Always was perfect on leasing, service, prices Would recommend to everyone More

by epelikhov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Furlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Kelly Jeep Chrysler responded

Thank you, epelikhov, for being a valued customer of ours for over a decade! We truly appreciate your loyalty and the trust you've placed in us over the years. It's great to hear that you've consistently had perfect experiences with us when it comes to leasing, service, and pricing. Your recommendation really means a lot to us, and we're here to assist you with any future needs you may have. If you ever have questions or require our services, please don't hesitate to reach out!

October 18, 2023

I didn't like your work I left my car for 8 days they still charged me 180 dollars they didn't do anything to my car my review and rating 0 More

by Edenilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn't like your work I left my car for 8 days they still charged me 180 dollars they didn't do anything to my car my review and rating 0
October 13, 2023

Terrible service: brought vehicle in a 9:00 am for recall and state inspection sticker. I was told by Joe that it would take 3 hours, received call at 1:30 from him and was told about all the issues with m More

by jad2450
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Machado
October 12, 2023

Don't buy from this dealer. I bought a Grand Jeep Cherokee from Rey Martinez. I went to pick up the car and there was trouble starting it. I reached out to rey the next day t More

by marinicarin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Kelly Jr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reynaldo Martinez
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