Kelly Toyota of Hamburg
Hamburg, PA
Filter Reviews by Keyword
By Type
1,361 Reviews of Kelly Toyota of Hamburg
Second to none!!! Doug and the entire staff are second to none when it comes to need of vehicles. They work with you as a person an d not just a number even if you have Doug and the entire staff are second to none when it comes to need of vehicles. They work with you as a person an d not just a number even if you havent purchased a vehicle they will assist you as much as possible in repairs, parts and service of what you currently have just with as much respect and professionalism as if you had purchased from them. I will be a return customer for sure without any hesitation. More
An Off-Roader for the off the roader! Had a wonderful experience! Doug sat down with us for almost 2 hours going over all options with us before we were ready to buy! Once we decided on w Had a wonderful experience! Doug sat down with us for almost 2 hours going over all options with us before we were ready to buy! Once we decided on what we wanted, he was sure to make us feel great about our choice! You see, my other half had totaled our SUV and we had decided it was his time to get a new truck! Doug was fantastic with helping us decide what all we needed in the truck....another hour later we walked out very happy owners of new Tacoma! Thank you Doug and Freedom for making our car buying experience enjoyable and fun! More
Camry for Hellcat Beau is wonderful to deal with, and Ken is pretty darn good too. I felt comfortable from first step in the door and all throughout the buying process. Beau is wonderful to deal with, and Ken is pretty darn good too. I felt comfortable from first step in the door and all throughout the buying process. More
He's the man Douglas E. Murphy is the man you want to see for a vehicle. Both me and my husband were at a point with our vehicles which were a 2003 and a 1985 veh Douglas E. Murphy is the man you want to see for a vehicle. Both me and my husband were at a point with our vehicles which were a 2003 and a 1985 vehicle that wouldn't pass inspections any more and had to get a new vehicle. We went to Freedom Toyota and met with Doug Murphy needing help to get us into vehicles that were dependable to get us back and forth to work. He worked with both us all the way to get us into a new vehicle. Me and my husband have gotten several vehicles through Freedom Toyota in Hamburg, PA and we couldn't ask for any better service then what we got through Doug. He was with us the whole way. So see Doug in your looking for a new vehicle or a used vehicle. He will do anything in his power to help you get what you need. More
Terrible service as they get larger. Took nearly 10 min to greet my daughter when she pulled in for service appt. Oil change and Inspection two hours... then the excuse is washed car? W Took nearly 10 min to greet my daughter when she pulled in for service appt. Oil change and Inspection two hours... then the excuse is washed car? When my daughter asked why almost two hours she was told it was not quite 90 minutes even though she was waiting two hours! I called into service dept 4x when it hit 90 minutes but no one answered the calls. So let’s see don’t greet clients, don’t answer phones, then debate how long you make them wait... for oil change and inspection as basic as it gets. More
Great experience! I was looking for a Toyota Highlander and after many months I finally got the vehicle and deal I was looking for! Great dealership, friendly, patient I was looking for a Toyota Highlander and after many months I finally got the vehicle and deal I was looking for! Great dealership, friendly, patient and easy to work with. Thank you Freedom! More
Service dept Brought car in for service and had coupons. Would only honor oil change or tire rotation , not both at same time. Didn’t notice any restrictions on Brought car in for service and had coupons. Would only honor oil change or tire rotation , not both at same time. Didn’t notice any restrictions on the “come on” advertisement. Basically didn’t save any money and will probably not be returning for future service. More
Awesome! Krista was amazing. She was very informative and answered all of my questions. She was very thorough going over my vehicle before I left the dealershi Krista was amazing. She was very informative and answered all of my questions. She was very thorough going over my vehicle before I left the dealership. More
great Experience The whole staff was very professional. The experience was second to none. They answered all my questions. I would recommend this dealership to anyone The whole staff was very professional. The experience was second to none. They answered all my questions. I would recommend this dealership to anyone looking for a vehicle.!! More
Great Leasing Experience This was the first time I leased a car. Liza and staff did a great job with answering all of our questions and making us feel very comfortable through This was the first time I leased a car. Liza and staff did a great job with answering all of our questions and making us feel very comfortable through the whole process. Unlike other dealers, we never felt pressured or forced into making a decision. They worked with us in getting the best lease deal! I would recommend Freedom Toyota to anyone. More




