
Kelly Toyota of Hamburg
Hamburg, PA
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1,357 Reviews of Kelly Toyota of Hamburg
Very friendly, very informative on the vehicle and welling to help. Helped my daughter with a game she was playing a game, even though they were using the cheat sheet that came with it. welling to help. Helped my daughter with a game she was playing a game, even though they were using the cheat sheet that came with it. More
MY EXPERIENCE AT THIS DEALERSHIP WITH DOUG AS MY SALESPERSON WAS WONDERFUL. DOUG MADE ME FEEL STRESS FREE AND WENT ABOVE AND BEYOND TO PROVIDE EXCELLENT CUSTOMER SERVICE. HE WAS WONDERFUL AND GAVE SALESPERSON WAS WONDERFUL. DOUG MADE ME FEEL STRESS FREE AND WENT ABOVE AND BEYOND TO PROVIDE EXCELLENT CUSTOMER SERVICE. HE WAS WONDERFUL AND GAVE 100% COMMITMENT TO ME AS A CUSTOMER, EVERY SALESMAN SHOULD COME WITH THIS MANS PERSONALITY AND RESPECT. More
Great guy to deal with. A++. Was a great experience all around. Would recommend dealing with Doug to my friends. What a great selection of cars. around. Would recommend dealing with Doug to my friends. What a great selection of cars. More
The staff at Freedom Toyota did an outstanding job. They were very courteous and helpful. Since I do not live locally, they came to my employer and lent me a car to use for the day. Their service was grea were very courteous and helpful. Since I do not live locally, they came to my employer and lent me a car to use for the day. Their service was great from beginning to end. This was a very positive experience for me! More
To be sure, Toyota sells a great product; however, that is only one part of the equation. Interaction with a dealership's sales and service departments are two other HUGE parts of the equation. That's we is only one part of the equation. Interaction with a dealership's sales and service departments are two other HUGE parts of the equation. That's were Freedom Toyota comes in. They find a way to remove the stress and anxiety of purchasing and properly maintaining your vehicle. Expect to experience professionalism, thoroughness, and old fashion friendliness and courtesy when dealing with Mr. Chatel and Freedom’s service department. More
NICK IS VERY KNOWLEDGEABLE ABOUT ALL ASPECTS OF HIS JOB .HE IS ALWAYS RECEPTIVE TO ANY ISSUES I HAVE AND MAKES ANY RECOMMENDATIONS HE THINKS I HAVE MISSED . HE IS VERY TRUSTWORTHY TO NOT RECOMMEND ANYTHING .HE IS ALWAYS RECEPTIVE TO ANY ISSUES I HAVE AND MAKES ANY RECOMMENDATIONS HE THINKS I HAVE MISSED . HE IS VERY TRUSTWORTHY TO NOT RECOMMEND ANYTHING THAI IS UNNESSARY. HE IS CERTIANLY AN ASSET TO THE FREEDOM TOYOTA SERVICE CENTER. More
My car is always serviced in a timely manner, I've dealt with Nicky several times, he has been accommodating and answered all of my questions. dealt with Nicky several times, he has been accommodating and answered all of my questions. More
My fiance and I came in looking for a used car.We sat in a Toyota Prius for about an hour while Doug went oover all of the benefits of this car. He showed us every last detail that there was to know about i a Toyota Prius for about an hour while Doug went oover all of the benefits of this car. He showed us every last detail that there was to know about it! When we decided to keep looking further, explore our options, he was very patient with us. He showed us some more used cars. Then he proceeded to show us a few new cars. The Difference in price was so slim that despite the fact that the used car had so many benfits that the 2013 Toyota Corolla didnt, we went with the new one anyway. He was so patient and kind with us. He explained everything in detail, the friendliest carsalesman I had ever had the pleasure of meeting. When we went inside, he was so wonderful to our kids. He gave them candy and coloring books and crayons to play with while we filled out all of the necessary paperwork. We truly felt as if we were buying this car from a friend, and not someone who was only selling cars to get commision. He never pushed us into a decision. Knowing I hated it, he even was nice enough to offer to have someone take the god-awful pinstripe off of the sides of the car, which is soemthing I never knew you could do. I am absolutely in love with my new Toyota Corolla. I could not have asked for a better salesman, and I will be returning to this dealership but only if Doug Murphy is there to help us out again! So incredibly happy! Thanks Doug! I will be recommending that people ask for you by name! More
We always request to speak with Erin when making an appt for service. She has been very helpful in answering any questions that we may have. The service she gives us is excellent. for service. She has been very helpful in answering any questions that we may have. The service she gives us is excellent. More
Freedom is a great place to deal with, there's a reason every time I go in to talk to Doug he's busy, because he is the best. He helped me get my first new car in 8 days when other dealerships told reason every time I go in to talk to Doug he's busy, because he is the best. He helped me get my first new car in 8 days when other dealerships told me 3+ months. Now he is helping me find another limited production vehicle. He is very easy to work with and always tries to meet his customers needs. More